I think their service representatives are up front. I don't feel like they try to oversell me on services and things like that. They tell me something happens, I say "Ok, do it." This time they told me that my tires should be replaced in about four months. They didn't try to sell me something that day. I really appreciated that.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara N.
02/2017
5.0
auto repair
+ -1 more
.
Description of Work: I had my oil changed and tires rotated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Martha B.
08/2016
5.0
auto repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Geraldine S.
08/2016
5.0
auto repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert B.
08/2016
5.0
auto repair
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Ilene H.
03/2016
5.0
auto repair
+ -1 more
unknown
Description of Work: Lexus of Melbourne always does an excellent job.
Rating Category
Rating out of 5
Yes, I recommend this pro
Nancy F.
03/2016
5.0
house cleaning
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$125
Denise D.
02/2016
5.0
auto repair
+ -1 more
unknown
Description of Work: Professional service and work that I can trust -- but it is expensive
Rating Category
Rating out of 5
Yes, I recommend this pro
DOUG P.
11/2015
5.0
auto repair
+ -1 more
unknown
Description of Work: Purchased new car
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42,000
Martha B.
11/2015
5.0
car washes
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Marek C.
09/2015
5.0
auto repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert B.
04/2015
5.0
auto repair
+ -1 more
They are very thorough, pay a great deal of attention to detail and all the people are very professional and know what they are talking about. I have been using them for years.
Description of Work: I used Lexus of Melbourne for routine servicing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eugene F.
12/2014
1.0
auto repair
+ -1 more
THE SALES MANAGER MR.ADAM WAS RUDE AND LOUD AFTER WE GAVE HIM OUR OFFER FOR THE CAR. THIS MAN WAS CONDESCENDING AND NOT COURTEOUS LIKE SALES PEOPLE IN OTHER LEXUS DEALERSHIPS.
Description of Work: WE NEGOTIATED A PRICE FOR A CAR
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
John O.
09/2013
5.0
auto repair
+ -1 more
Fine, the adjustments were made quickly and I was on my way.
Description of Work: Made some adjustments to power window settings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frances C.
09/2013
5.0
auto repair
+ -1 more
I was delighted as usual with both the sales and service departments. This is the second car I purchased from this dealership and for years they have been providing me with excellent service. Of course, being a dealer, their prices are higher than other mechanics. However, I do not ever feel like I am being lied to or unnecessary things added on to pad the bill.
Description of Work: Installed a new tail light cover. I had just bought a brand new lexus and it had a tiny scratch. So they ordered a new one and replaced it free of charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph D.
07/2012
5.0
auto repair
+ -1 more
They treat their customers very well. They give us free car washes too.
Description of Work: I go to Lexus of Melbourne for my auto service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Car Washes,
House Cleaning,
Auto Tires
FAQ
Lexus of Melbourne is currently rated 5 overall out of 5.
No, Lexus of Melbourne does not offer free project estimates.
No, Lexus of Melbourne does not offer eco-friendly accreditations.
No, Lexus of Melbourne does not offer a senior discount.
No, Lexus of Melbourne does not offer emergency services.