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44 years of trusted experience
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Reviews
4.421 Reviews
Showing 1-21 of 21 reviews
Margaret H.
10/2020
cable tv service, electronic repair
+ 0 moreExcellent, great customer service. Very professional and had extensive knowledge. I will most certainly use them again.
Description of Work: Install and program new smart TV
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Yes, I recommend this pro
$85
Kurt B.
11/2016
home theater design
+ -1 moreTerrible customer service and response time. Requested TV mount on lanai. Marked exact location, Mike convinced my spouse to change location. The location resulted in putting an articulating mount next to a corner of two walls which makes no sense. I requested to have the mount changed out with a corner mount and asked that they work with me on price. Mike wanted full price and considered this a second job.
Description of Work: Installation of TV mounting bracket
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$330
Jane W.
08/2016
tv repair
+ -1 morePerfectly! Mike immediately diagnosed the problem, ordered the necessary part and replaced it -- all in two days. He gave us notice of his arrival time and arrived on time, both to assess the problem and to replace the part (the mother board). He was knowledgeable and efficient. The cost was reasonable too. Phew! It's nice to have a good TV repairman on file.
Description of Work: Our three-month old Samsung 75" smart TV refused to start, and we could not get a response from Samsung, even after sending the requisite information and having several conversations on the phone with out-of-the-U.S. customer service, to get a repairman under the warranty.
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Yes, I recommend this pro
$260
Kenneth W.
10/2015
tv repair
+ -1 moreMike was very friendly and professional. He responded quickly and provided outstanding service.
Description of Work: Mike came to house and quickly found the bad component. He took the part with him and returned it a few days later. All was great.
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Yes, I recommend this pro
$200
Lillian D.
08/2015
tv repair
+ -1 moreunknown
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Yes, I recommend this pro
tim W.
09/2014
tv repair, home theater design
+ 0 moreKenyon and his helper were very professional and easy to work with. their estimate was right on target and I'm VERY satisfied with their craftsmanship and work ethic. Kenyon provided professional solutions to in wall wiring of the speaker as they were installed in limited access corners of my living room.
Description of Work: in wall wire installation for surround sound theater speakers, in wall wiring for 3 wall mounted TVs (living room, guest room and master bedroom). This included upgrading of all coaxial (to RG 6) and network wire (Cat 5e) in the attic and walls behind the all 3 TVs
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Yes, I recommend this pro
$993
Ronald G.
05/2014
tv repair
+ -1 moreunknown
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Yes, I recommend this pro
$450
Matthew D.
01/2014
tv repair
+ -1 moreMy remotes were going haywire! THank GOD for Mike. He knew exactly what was wrong and fixed the problem in just 15 minutes. I have been trying to fix this since Christmas. He is a genius! Very nice guy. Would definitely recommend.
Description of Work: Reprogram and reboot all TVs.
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Yes, I recommend this pro
$75
William B.
08/2013
tv repair, home theater design
+ 0 moreMike is a terrific guy and the most competent audio and video technician I have met. With Mike, nothing is ever a problem. He really had to get creative with my job as it was blending some older equipemnt with new. The job came out great. I would definitely use Hook It Up again and highly recommend Mike for all of your audio and video needs.
Description of Work: Provided cables etc. and wired two rooms with surround sound systems.
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Yes, I recommend this pro
$450
del D.
08/2013
home theater design
+ -1 moreHe came out to the house. I have an RCA console stereo from 1964 and it has a lot of sentimental value to me. The turntable was not working. He told me he could fix it and not replace it. He thought maybe it just needed to be cleaned up due to years of wear. He took my $75 for the house call and took the turn table out. He told me it would be a week to ten days before he could fix it. If he was unable to fix it he told me he would find a replacement unit. I contacted him after 2 weeks and then again a month later after no reponse and to no resolve he told me he was still working on it. I called again another month later and no answer. I called again a month after that and left a message and still no return call. I last left a message on Tuesday and have still not heard anything back from them. If he is not going to fix it I would like the unit back because it means a lot to me.
Description of Work: He was hired to fix the turntable on my stereo.
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$75
Lynne W.
03/2013
tv repair
+ -1 moreMy DLP was restarting itself multiple times a day, to the point where we couldn't watch it anymore. I researched online, and some people said it was the bulb, and others said it was the electrical board, and many other things. I called Hook It Up on a Saturday to schedule the appointment for the following Monday. I chose them because they were open on Saturday, so I was able to get an appointment one day earlier than if I would have had to wait until Monday to call one of the other providers. Mike was very helpful in diagnosing the problem with my TV (turned out it WAS the bulb) and took the time to show me how to tell if it was the color wheel or the bulb, and how to change the bulb out next time so that I can do it myself and only have to order the part through him.
Description of Work: TV Repair - diagnosing and replacing old parts
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Yes, I recommend this pro
$200
Martha J.
01/2013
home theater design, tv repair
+ 0 moreSee above. He also advised us that we may need a new receiver soon. We bought one and now we have a whole system that works.
Description of Work: Serviceman arrived and was very professional. Stated what he intended to do. Took our TV off the wall ( with our help ) and returned it within the time he stated ( actually earlier ) Price was waht he quoted and we have had our TV back and functioning perfectly.
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Yes, I recommend this pro
$200
Annette R.
01/2013
tv repair
+ -1 moreAll went very well. I thank Mike for his service.
Description of Work: I looked up TV repair on Angie's List and called Mike at Hook Up. The service call was $75.00. The above amount includes taxes, labor and parts. Nothing was working on our TV. He came, looked and checked it over. He took the TV to his shop. The next day, he had fixed it and delivered it back to us. He was prompt, courteous and fair. I would recommend him without reservation. It was a busy time being so close to Christmas and his service was outstanding.
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Yes, I recommend this pro
$345.5
Jose V.
12/2012
tv repair
+ -1 moreNot well and till this very day I still do not have a TV. Niether, has the Owner bother to call me apologizing for his mistake...
Description of Work: This person is dishonest, a liar and incompetent. And yes, speaks English. My TV has been in HOOK IT UP television repair shop 1526 S. Wickham Rd. Melbourne for repair since July 2012 and I still do not have a TV. I reported this guy to Better Business Bureau case # 90100280 and to the local Sherifffs office. In July of this years, I took in my Sansung 55 TV for repair. I paid $35.00 invoice 464778 for a diagnostic. The owner, Mike, located the problem and called me with an estimate, 2 weeks later. I showed up with the money he required $179.95 invoice 126339 dated 8-15-2012 with a balance of $60.00 due upon completion of repair. I did not hear back from Mike for weeks and he would not even pick up the phone when I would call. I showed up to his shop with a friend as a witness and Mike informed us that the part was coming in from China and it was causing a delay on his repairing my TV. This was on the first week of Oct. By the end of October I called again. Nothing. In November, I called again, this time he informs me that the part had arrived but that I would need to wait another 5 to 7 days before he could install it. Two weeks past and still nothing. I once again showed up at his shop and he tells me that the part he order did not fix the problem. A mis-diagnosis. I demanded that he return my TV and money, but his answer was that I needed to wait until the manufacture reimburse him first. That would take anywhere from 7 to 10 days, minus restock fee and shipping cost. I contacted the local Sheriffs dept and filed a complaint # 12-373333 And just recently file a complaint with the Better Business Bureau, I believe that I should not have to be penalized for any restock fees or shipping fees being that he, Mike, misdiagnosed the TV from the very beginning. He should apologize for his incompetence and for keeping my TV on hold for 6 months. Next step will be filing a complaint with the court house. I would not trust taking in any electronic equipment to this location. I think that he is writing his own reviews.
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$275.55
Response from Hook It Up Electronics
dan G.
11/2012
electronic repair, tv repair
+ 0 moreGreat from start to finish....thanks
Description of Work: Mike is basically an electronic whiz!!! He actually fixed my fog machine that no one else would touch. He mainly repairs TV's but he will try just about anything electrical. He charged me 35 dollars for the labor which I know took more than an hour for sure. He even took the machine home with him to work on.....Thanks Mike, it was one scary and foggy Halloween
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Yes, I recommend this pro
$35
Laurie C.
11/2012
tv repair
+ -1 moreA++++++
Description of Work: This man is Old School and Ggrreaat! He did exactly what he said he would! He took my tv on Thursday afternoon and had it back Friday morning in tip top shape! Awesome!
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Yes, I recommend this pro
$140
Elizabeth M.
10/2012
home theater design
+ -1 moreMike made two trips to get our home theater set up--wiring speakers and adjusting them, connecting receiver to TV, etc.. First time was with some old equipment and it couldn't do what we wanted it to. He advised us on making a purchase, then returned to set it up. Responded to both calls immediately. Plus we have 30 days to make any further adjustments we might discover that we need.
Description of Work: Set up home theater system -- bluray player, TV and speakers. We had tried it on our own, but couldn't get speakers to work like we wanted (technology imbeciles!)
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Yes, I recommend this pro
$150
barbara G.
10/2012
tv repair
+ -1 moreMike arrived right on time and was very personable and forthright. He diagnosed the problem right away and took the TV to his shop to repair it. He returned it as good as new within 2 days.
Description of Work: Came to the home; diagnosed problem with picture on TV. Took TV back to his shop, fixed it, and returned it in less than 2 days.
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Yes, I recommend this pro
$250
Matthew D.
12/2011
tv repair
+ -1 moreIt is nice to find someone who works on electronics that speaks English! Mike was able to fix my Samsung TV after a big store told me it was not worth it to repair it. I imagine they were trying to convince me to buy a new TV. It seems the power board had failed in my TV, and Mike was able to order the part and replace it, and now my TV works perfect again. Their prices I felt were fair, and they provide very good service.
Description of Work: Repaired Samsung 55" LCD TV
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Yes, I recommend this pro
$350
Mika J.
10/2011
electronic repair, tv repair
+ 0 moreMike was prompt, courteous, and professional. I originally called him for a second opinion for my Element LCD TV that had gone on the fritz. He looked it over, and immediately knew what the issue was. Two days later, he installed the part, and everything is perfect. I had a big-box store person look at it, and he was trying to convince me that it was 'dead' and I needed to buy a brand new $2000 TV. Fooey!
Description of Work: Fixed what 'couldn't be fixed' by a large company. Replaced a power supply in my out of warranty LCD TV, now works perfectly.
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Yes, I recommend this pro
$250
Eleanor M.
11/2009
electronic repair
+ -1 moreI had to get my 36 inches TV serviced. The first person I called told me that he couldn’t do anything on it. Another company told me that it was junk. That is when I called Hook It Up Electronics and the person from there fixed it for me. He had to order for the parts. I liked the fact that he was the only one who could fix the TV. He was very professional too. I’ll definitely use his services again.
Description of Work: I used Hook It Up Electronics for TV service, two months ago.
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Yes, I recommend this pro
$240
Contact information
1526 S Wickham Rd B, Melbourne, FL 32904
www.hookitupelectronics.synthasite.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 1:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Repair,
Stereo and Home Theater Systems,
Electronic Gadget Repair,
TV Service - Cable,
TV Antenna,
Phone Wiring,
TV Service - Satellite,
VCR Repair,
Lamp Repair
FAQ
Hook It Up Electronics is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
Hook It Up Electronics accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Hook It Up Electronics does not offer free project estimates.
No, Hook It Up Electronics does not offer eco-friendly accreditations.
No, Hook It Up Electronics does not offer a senior discount.
No, Hook It Up Electronics does not offer emergency services.
Yes, Hook It Up Electronics offers warranties.
Hook It Up Electronics offers the following services: In home service, speakers installed, surround systems, tv change outs, remotes programed, flat panals installed & hung, repair big screens, repair & install dvd/blue ray. Tranferring VSH to DVD's
Ask for Details.
Contact information
1526 S Wickham Rd B, Melbourne, FL 32904
www.hookitupelectronics.synthasite.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 1:00 PM