GREEN THUMB LANDSCAPING INC

I hired Green Thumb to fill in a pond in my back yard. I thought the quote was fair and Mark (Green Thumb owner) quoted an option to raise an area next to the pond. Originally, I told Mark I wanted the other area filled in but prior to the start of the job I called the Green Thumb to cancel. I was out of town when the job was actually accomplished but when I came back all of these areas were filled in so this means Green Thumb ordered a ton more dirt than they needed to. While Mark acknowledged the mistake on his end, now I needed to sod a MUCH bigger area than I was planning on originally. Mark quoted $200 per pallet and 20 pallets needed (I have a large yard and it was destroyed in the front and side yard as well). Mark's guys performed the installation and did a great job but as part of the installation I told them to leave an open space where I want to plant trees in the future. I figure no reason to sod an area that I will dig up in the spring anyway and I'll save some money. After the sod project was completed, Mark presented the bill for $4000 even though they used less than 14 pallets of sod. I told Mark he didn't use 6 pallets so it should be $1200 less and then Mark said I was lying, it was $4000 for the job and he would never quote it as a price per pallet and the 20 pallets was just an estimate. This was the whole reason I told them not to sod the area I want to plant trees on! I even told Mark after he completed the job that he owed me a pallet for the area of the trees because now that it was $4000 for the job, I wanted that sod and he wanted to charge me for it. Additionally, Mark's been in the business for 35 years and he over-estimates the amount of sod by 40%? It really seems like he did this to get back at me for the dirt he over-ordered. Another frustrating part was Mark got extremely upset and rude about me only giving him a 50% partial payment after the dirt project was completed. He wanted the full amount and I told him I would pay him the rest when it was done because at that time the yard was a disaster (especially in the front) and Mark lost it. "I've been in business for 35 years and nobody has ever withheld payment from me". Partial payment are COMPLETELY normal in all industries when the job is not done and insures you complete the work to the customer's satisfaction! Overall, I would steer clear of Green Thumb for this type of landscaping project. The guys did a nice job and I think the pricing was fair initially for the dirt/labor but dealing with Mark on the back end with the sod left a sour taste in my mouth on the entire project.

Purchased 2 pallets of Floritam grass Nov. 2019. Looked great for quite a while then systematically died. Recently called office on John Rodes and was told there was no guarantee and did not offer to replace or give a refund (approx. $900), so basically they aren't standing behind their product. Their representative said it was probably web worm eggs that hatched and that we should have sprayed with insecticide immediately after laying it. My husband did so because he had just talked to a neighbor where the same thing happened to them. Their grass company at least replaced it at half price.

The work was done efficiently.

Sod was easy to separate and lay down. I returned the pallet a couple of days later and needed about a dozen more pieces. They brought out a new pallet for me to choose from. Great customer service.

First they didn't come to work until late afternoon so a one day job turned into a two day job. The airator for my Well had to be moved. This was in the contract. I assumed they knew what they were doing. My mistake. When they reiñstalled the airator they didn't prime the pump. They just plugged it in and turned it on. Of course before I realized what they had done it was too late, the motor had burned up. No water. An emergency plumber and $618 later, I am back up and running. I decided to do the right thing, split the cost of the plumber. After all, I just got a new pump. They agreed. Second mistake. I never got a quote in writing. He then proceeded to tell me the quote which by the was dead on but stated that it did not include the sod. An additional charge of $500 and it was all over. They did a great job on my yard but beware of scams. I just got took!!!

Quote for service was about $4800. Three other quotes for the same work was between $1800-$2100. In a nutshell, get other bids for the work you want performed.

Very well!

Excellent service. Called yesterday and a crew was there this morning to install a 200 sf patch that I needed replaced. Very quick and the price was great. Still have half pallet left and will use in the back yard. Great service and would recommend them to everyone!!!!

They came in and completed the job and advertise. Money well spent

NEEDLESS TO SAY HE WAS NOT HIRED

came when they said , men were very professional and did an excellent job , start to clean up. they cared to do it right. i highly recommend this company.