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Family Lawn and Landscape of Florida

Lawn and Yard Work, Landscaping, Pavers and Hardscaping,

About us

We are a full service lawn maintenance company Located in Melbourne, FL. We are a family owned and operated business specializing in lawn maintenance. We're not your average run of the mill lawn care company. We truly care about our customers, we will bend over backwards to keep your business. Our employees always wear uniforms and conduct themselves in a professional manner at all times. We use only commercial grade equipment. You wont see us pulling up in a old rust bucket truck, or worse yet, a car. Instead our trucks are all professional landscape vehicles. We're not the cheapest company but I assure you, you won't find a more dedicated company anywhere! So if your looking for a lawn company you can trust, then your search is over! We also accept credit cards for your convenience. Call 321-693-3762 for your free estimate today! {Customers for Life}. Additional email - george@familylawnandlandscape.com.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Lawn mowing, edging, landscaping, paver patios, walkways, driveways, tree trimming, shrub trimming, sodding, seeding, mulching, flower/shrub plantings & retaining walls.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
20%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.6
value
3.4
professionalism
3.6
responsiveness
3.8
punctuality
3.4
Showing 1-5 of 5 reviews

Jamile S.
12/2017
1.0
lawn service
  + -1 more
PLEASE READ THIS BEFORE YOU TRY CONTACTING THIS COMPANY: I was contacted by Dawn from Family Lawn after I put in a request to have someone come out and assess my yard and give an estimate. She immediately sent me a ridiculously high quote without even seeing my property. I then sent her this email on Dec 29th, 2017: Good morning, The $180 is definitely way more than what we’re paying today. I was hoping someone could personally come out to my property to visually assess and take into account the small lawn care needed. If you simply charge a flat rate and personal assessment is not part of your estimate then thank you for your time. - J Dawn from Family Lawn Replied: J, Your going to have to pay more to get the kind of service your expecting. Or you can shop around and find plenty of lowball offers like you've had in the past , however, you also can expect the same crappy service. we would love to come out and meet you but our pricing is not likely to change. Good service or crappy service, your call ? Dawn Packard Then I replied - out of sheer shock at how unprofessional and arrogant she had written: Dawn, Clearly you lack the professionalism or friendly demeanor I’m looking for in a lawn service. The only lowballing I see is your choice of wording and common courtesy. I wouldn’t pay your price with that attitude and arrogance you possess. -Not interested AND this is the response I received back from Family Lawn just moments ago: That's totally fine with me. Your just a cheap tire kicker who's been spoiled by the number of lawn care co's. Lowballing ? you should take the time to actually look up what that means, you know, try to become smarter person so that we could have at least a somewhat intelligent conversation. Oh well why don't you give Jim Bobs lawn a call or the kid next door, but then again they both went out of business because of cheap a$$ people like you ! Good day sir . DO NOT waste your time with this lawn service!
Description of Work: I requested a quote and was harassed and verbally attacked by Dawn and George Packard

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
punctuality
1.0


Ron W.
09/2017
1.0
lawn service
  + -1 more
Family Lawn & Landscape (FL&L) was hired to fix my lawn irrigation system that had low pressure in the #3 zone. FL&L was unsuccessful in trouble shooting my #3 zone for the cause of the problem. FL&L then said I needed to change my water pump and wanted to sell me a pump for $580. I supplied my own new pump from Home Depot for $300. FL&L agreed to install my pump for a total cost of $410 payable in advance to get my irrigation system fully functional. FL&L installed my pump and burned it out after a few minutes of pump operation due to their incorrect wiring of the pump. The FL&L person on-site who wired the pump said he found the cause of the malfunction, “loose wires” (that he wired) at the connection terminal of the pump to 220V power supplied from my house. I removed and replaced the burnt out pump with a new one. FL&L then returned to my home. The new pump was fully operational but, the original problem still existed for low water pressure. FL&L blamed a low water table that my artesian well could not pump enough water from. FL&L walked off the job and said they would return when the area water table became higher. If I waited for the water table to rise, I would have lost my lawn due to no irrigation. I called another lawn irrigation company and within minutes after being on-site at my home, they found I had an air leak on the pipe coming from the well to the pump causing my low pressure. They fixed the problem within a few hours for a total cost of $200 parts and labor. FL&L did NOTHING to fix my low water pressure problem after falsely blaming a low water table and walked off the job. I incurred the expense of buying a new $300 water pump, that FL&L said I needed. I incurred two payments for a total $410 ($110 + $300) for FL&L labor that they required payment in advance, that did nothing to fix the problem. I disputed the billing to Family Lawn & Landscape for $300 on my credit card. Their is still the matter of $110 paid to FL&L and $300 for a new pump that I did not need. Contrary to what the FL&L web-site states; FL&L charged me $75 for an irrigation repair estimate. Contrary to stating free estimates. FL&L did not make any offer of customer satisfaction, Contrary to stating 100% customer satisfaction guarantee, FL&L states it has a Better Business Bureau (BBB) rating of “A+”. I find that unbelievable. I filed a compliant with the BBB. Family Lawn & Landscape (FL&L) is a business that is a nightmare to deal with.
Description of Work: Repair of my lawn irrigation system for my home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


charles C.
07/2017
4.0
lawn service
  + -1 more
Work is being performed as quoted
Description of Work: monthly lawn care

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Larry J.
06/2014
5.0
lawn service, landscaping
  + 0 more
From our first meeting with Ron, we appreciated the straightforward information regarding his services. He and his team have done a great job providing the services we requested and addressing whatever concerns we had. It was easy to communicate with Ron and his team, and they were unfailingly professional and responsive in their treatment of us and our property.
Description of Work: This lawn care service provided basic mowing, trimming, edging, and blowing services, as well as providing landscaping services as needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Stacey L.
06/2014
5.0
lawn service
  + -1 more
Were very responsive and called me back immediately when I called to price lawn service - came out same day for estimate. Started within the week and have been very conscientious about follow up to see if I am satisfied. They come when they are supposed to come and do an excellent job, especially since former service by someone's teen and relative was terrible so much needed to be improved upon.
Description of Work: Monthly Lawn service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    2768 Breeze Ridge Rd, Melbourne, FL 32935

    www.familylawnandlandscape.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Landscaping,
    Pavers and Hardscaping,
    Landscaping - Lakefront

    FAQ

    Family Lawn and Landscape of Florida is currently rated 3.6 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Family Lawn and Landscape of Florida accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Family Lawn and Landscape of Florida offers free project estimates.
    No, Family Lawn and Landscape of Florida does not offer eco-friendly accreditations.
    No, Family Lawn and Landscape of Florida does not offer a senior discount.
    Yes, Family Lawn and Landscape of Florida offers emergency services.
    No, Family Lawn and Landscape of Florida does not offer warranties.
    Family Lawn and Landscape of Florida offers the following services: Lawn mowing, edging, landscaping, paver patios, walkways, driveways, tree trimming, shrub trimming, sodding, seeding, mulching, flower/shrub plantings & retaining walls.

    Contact information

    2768 Breeze Ridge Rd, Melbourne, FL 32935

    www.familylawnandlandscape.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM