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Durham and Sons Inc

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

About us

Durham & Sons is family owned and operated, serving Melbourne and surrounding communities since 1975. Our mission is to operate our company with honesty, reliability and to offer our services at a fair price. Quality workmanship and integrity is our top priority.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

Full service Air Conditioning & Heating including repair, replacement, preventative maintenance, ventilation and air filtration. Electrical services include panel replacement/upgrades, surge protection, lighting interior and exterior, and repair or replacement of receptacles, switches and ceiling fans.

Services we don't offer

Duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9455 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
0%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-455 of 455 reviews

Gary W.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Overall, a very satisfying experience. Durham and Sons provided all initial air flow analysis, and re-designed the air flow to be more effective and balanced. They replaced old supply lines, distribution boxes and plenums contaminated with mold, and replaced with new ducting. They removed and replaced our old heat pump with a new 5 ton, dual stage unit, then rebalanced out entire house airflow. After a week of use, the returned to make adjustments to the airflow to further balance the whole house. Overall, they were very friendly, professional and courteous staff. RJ Durham was very easy to work with, and was agreeable to work with us to reduce his price as low as possible. They were on-time, stayed on schedule, and performed many extras at no cost. I definitely would recommend Durham and Sons for Air conditioning and ducting work.
Description of Work: Removed and replace air conditioning supply lines, removed and replaced heat pump, rebalanced airflow throughout house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Jose M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The experience of replacing your furnace and AC system can be overwhelming. Durham and Sons has an excelent team to deal with. After the detailed initial inspection we were given a complete proposal with several solutions that ranged in brands, price, efficiency, and warranty. In addition the proposal included options to improve the airflow in some bedrooms by adding more returns, since our house only had one main return in the kitchen area. Initially we were a bit overwhelmed with information, but after reading the proposal and seeing how it explained with clarity the systems we could consider, the options available, available financing, rebates available, and other discounts, we could clearly make a decision. The office staff scheduled the work, called us to remind us and clearly set the expectations from our side. The installation team was very polite in dealing with our family while doing the work and clearly explained the process they were following. While the work was taking place, we were provided with 3 portable AC units to keep the house cool in the most used areas. The work was completed within the scheduled time. We were also contacted later by the office to schedule the final inspection and we received the details about the system installed and details needed to complete other rebates that were payable to us. The new system is working great!
Description of Work: Relaced a 19-year-old Trane furnace and AC system. Also added returns in 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Nicole A.
06/2013
5.0
electrician, heating & air conditioning/hvac, lighting
  + 1 more
Jerry is a great electrician and knowledgeable in his field. The overall experience went well!!
Description of Work: Since moving into my house in 2011 we have had several lights that just wouldn't work. We had called an electrician after first moving in and he told us the job would cost $10,000 or more to fix the problem. While Durham and sons were here installing our AC I mentioned to them that I had some lights not working and they sent Jerry an electrician out 2 days later. Jerry fixed the problem with ease and now we have all our lights working!! The cost was no where near where the other electrician said it would be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Nicole A.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The overall experience with Durham and sons was great! All the techs were very professional and the job was finished in a timely manner. Also they did a great job at cleaning up after the job was completed. I felt that I was very informed as to each thing that was being done.
Description of Work: Replaced air handler and ac unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Clinton F.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything was real good. clean, workmanship, done one day sooner then said, would use again.
Description of Work: Take out and put in new a/c.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PARVESH B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Overcame all problems very professionally.
Description of Work: Replaced a malfunctioning AC unit and air-handler.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Paula S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent Company! This is the second time that I have used Durham and Sons. They answer emails quickly and set up an appointment to provide an estimate within 1 week. The price is right. I plan to use them again next week to replace 1960 wall switches with newer, safer models.
Description of Work: Tracked down an electrical problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Kelly S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
this company is the most professional company i have ever dealt with. from start to finish the were on time,no issues,even the women in the office were awesome. i cannot express in this day and age how wonderful my experience was. if you need a new unit,or just service on your exesting unit this is the company to call.
Description of Work: repacement of a/c,heatpump unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

edgar B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Removed old unit and installed new a/c and heat pump with air cleaner .The work took three days and looks and works great.Had two problems in the first week . One call and they came out within one hour and repaired the unit . It was a bad part from trane and not from the installers. The owner came out to inspect the system himself witch shows he cares about the service not just making money.
Description of Work: Replace a/c and heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,700

Rena G.
05/2013
5.0
electrician
  + -1 more
They did a wonderful job. We were very happy with their work.
Description of Work: We have used them a couple of times. They did our kitchen ceiling and the electrical work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John T.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The easiest thing to say is that this was a professional job from start to finish; beginning with the estimate, the explanation and review of the products and the three day install . The city permit requirements and the FPL rebate forms were all handled by Durham including setting up the inspection appointment with the City Inspector. The contact between their office and our home regarding setting up the install dates and the calls to let us know the technicians were on their way was appreciated. It was obvious from the start that the Technicians knew what they were doing. They were pleasant and professional in every way and the completed job shows it. They always cleaned up at the end of the day and at the end of the job itself.
Description of Work: Install complete 16 Seer AC system consisting of a 2.5 ton Trane XR 15 outdoor unit and a Trane Hyperion variable speed indoor Air Handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Bruce E.
04/2013
5.0
electrician
  + -1 more
I called, Vince estimated,I said that sounded like a fair price. The office staff proceeded to do all that was required to obtain the proper permits, including contacting my landlord. When all paper work was complete the office staff worked with my schedule to complete the work with the least interuption to my business. On the day of the installation, Vince showed up on time. The job was completed in the time frame we had agreed on. The outlets are installed where I wanted them and work just fine. A couple days later the inspector came, inspected the work and bought it off, no problems.
Description of Work: Added 2 220V outlets to my restaurants kitchen for equipment I'm adding.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon B.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very, very good. They were thorough. Their inspection surpassed anyone else that I had had come in. I had 2 or 3 other companies come in. They really took the time to look at everything, including the ducts. They were excellent. I chose them because of their professionalism and the fact that they sat down with us and discussed the options we had. At the time there was a government credit and they made sure we got it. They were just superior. They were a little more expensive than some, but the guarantee that came along with it are what really sold me. That and their professionalism. I would give them an A across the board.
Description of Work: I had a full A/C unit installed by Durham and Sons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Stephen T.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
I had Durham install an AC unit on another house and was very pleased. So used them to trouble shoot a pool heat pump. The tech came out and found a relay failed. He got that replace and siad everything was ok, even though I pointed out the water pipe was not getting hot. He stated I wouldn't be able to tell buy just touching it!!! Well, you sure can tell, as after giving him the benefit of the doubt and paying the bill, the heast pump never worked!!!!!! The water going in, was as cold as the water coming out. $228 down the drain!!!! Since writing this review, the owner of the company called to discuss the problem. He stated the suspect tech, was no longer with them and he was determined to make ammends. They returned the price of the materials spent. I was very impressed with his desire to satisfactorily rectify the situation. He agreed that I shoul dhave been advised not to try to repair this old heat pump. So I ended up just paying for a standard ser4vcei call. All is well and I can now upgrade from F to A
Description of Work: Had Durham out for service a pool heat pump.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$228

Sharon D.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
When they came out for the estimate, they were on time, courteous, and gave actual estimates of time and expense. When i called to make the appointment to have the work done, the office personnel was friendly, had knowledge that they had been out and done the estimate and had the paperwork readily available. On the day scheduled for the work to be done, the gentleman who did the estimates came to do the work, so i didn't have to explain again, where, what, etc. He was on time, did the work quickly, neatly, and before he left, asked if we had any other questions, or problems for him to address. Very nice experience!
Description of Work: removed 3 old fourescent fixtures in a closet. Had to install 3 electrical wire boxes, and 3 new fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Patricia G.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
The complete job from start to finish went extremely well. The team worked for 3 days, did a great job and were very neat and tidy.
Description of Work: We had a complete AC system installed. The Durham crew removed our existing AC unit, added more cement to our existing slab outside, installed a french drain, removed and rebuilt the platform for the unit in the garage to sit on, installed a new pipe that went up and through our attic and through wall to the unit outside. Our new AC was installed, including a new thermostat and we also had some duct work reinforced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina W.
03/2013
2.0
heating & air conditioning/hvac
  + -1 more
The electrician 'verbally" quoted a very high price for work that I thought could be done for about half of what he said. After a phone call and a lengthy discussion on his 'verbal quote', he said he would come back and look things over again. I asked him to submit a bid in writing, but I never heard from him again. This was disappointing and unprofessional. I am not sure how this company was able to get such a high rating. Maybe I just got the wrong electrician sent to our property, but after this experience, I won't use them again. By the way, I did get another quote and it was half the price that Durham's electrician quoted for the same work. Glad I got other bids. Update 03/13/13: This is a f/u to an unfavorable review I posted for Durham & Sons. One of the owners called me and apologized for what happened to me. I was assured that my situation was not 'normal' and they will address the situation. I appreciated the call.
Description of Work: I attempted to get a price for some electrical work. I needed 8 security lights with photo-cells installed on some rental properties. Update 03/13/13:Install 8 security lights with photo cells on rental properties.

Rating CategoryRating out of 5
responsiveness
2.0


Paula S.
02/2013
5.0
lighting, outdoor lighting
  + 0 more
The vendor responded quickly to our request for quote. The price was fair and the work was excellent!
Description of Work: We had four outside lights replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Denis W.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
they were highly recommendate thru a neighbor- they are extremely professional & the best qualification with AC work and are reliable & are meticulous attention to details etc..we rate them 10+ ( they are the BEST !! )
Description of Work: highly recommend/impress w/the entire operation
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary D.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
The workers were very aware that they were in our home and kept their tools, etc right with them. This was a 5-day job. We had company after the third day. When they left that evening, there was no evidence that AC installers had been at work,for 3 days here.
Description of Work: Durham and Sons wasn't the cheapest estimate we received, but they were by far the best AC company we've ever used. And living in Florida 40+ years means we've used many. Each morning we received a call notifying us the installers were on their way. They were polite, worked professionally and did things other AC companies didn't. For example, a French drain was dug so water wouldn't sit on ground surface. Each day they cleaned up after themselves. Upon completion of the job, they actually left the area in better shape that they found it. We are confident recommending Durham and Sons and will,use them again when the time comes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

linda M.
01/2013
5.0
electrician
  + -1 more
They arrived for estimate on time.Also got all needed permits and arranged time with Florida power and light for meter disconnect and city of Palm Bay for inspector. Very well done.
Description of Work: Replaced electrical panel. Did a great job. Will have them replace cover on outside service wires next.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Joe K.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did very good work! They have a good reputation in town and they do a very good job of cleaning up; the owner is very attentive to the work his crew does and we were very happy with the work!
Description of Work: They did a total replacement of my a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Keith D.
01/2013
5.0
electrician, water heater repair
  + 0 more
Loose connection on water heater shorted out the circuit breaker and fried the wires leading to the tank. Durham and Sons technician (Jerry) arrived on time and fixed the problem within just a few minutes. Would do business with them again.
Description of Work: Inspected and repaired wiring leading from water heater timer to water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rob T.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding! I incorporated everything in the review above. (Services performed as well as how it went overall). Bottom line, I received everything Durham and Sons promised me at the specified price with a quality that exceeded all of my wildest expectations. I actually received more services that I contracted for at no extra charge. For example, they improved my fence around my outside air conditioner - this was not their job.
Description of Work: First, RJ looked at my 3 month old air handler installed by another company. It had leaks at the coils and RJ quickly determined the work was shoddily done without a permit. He did a 3 page write-up as to exactly what was done improperly, to include faulty wiring that could have burned my house down or electrocuted someone. Also, he determined the unit was obsolete. With all the information he gave me, I was quickly able to get a full refund for this faulty air handler from the previous company. Having said this, RJ's 2 man crew very competently replaced our entire AC unit. They poured a new slab, removed our old units and installed new, top of the line 17 SEER Trane units (air handler and the outside unit). They showed us how to get the best performance out of the equipment and came back to seal the ducts once we found out that needed to be done as well. I received a 10 year warranty on all parts with 12 years on the compressor. I also received a 10 year extended warranty on labor. I received over a $1000 discount thru FPL for this work as well as another $134.00 from FPL for new ductwork. Overall, I have never seen such quality work done in my lifetime. Their work is something to be admired. They poured the new slab for the outdoor unit to sit on, then prepared a french-type drain for the outside drainage pipe. They finished the air handler unit in the garage to look like a finished wall. RJ is a man of integrity. He will do exactly what he says he will do at the specified price. He will come in and crawl around in your attic and all over your house to ensure he recommends the right product for you. By the way, did I mention he is a master electrician and they he sits on a county board that handles disputes with contractors? RJ loaned us 2 air conditioner units while his expert staff worked non-stop for 4 days to do the best job possible. Even the FPL guy who came to inspect the job said it was the best job he had ever seen. He said he had never seen a French Drain done for an AC unit - ever. He just shook his head in admiration for the work and quickly left. Ditto for the the Satellite Beach code inspector. The only thing I don't like is the fact that I now must upgrade my garage so that it's appearance matches the quality and beauty of the Trane air handler as installed by Durham and Sons LOL! Major Rob Twitty U.S. Army (ret)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,780

Matthew S.
01/2013
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Professional and knowledgeable
Description of Work: Fixed outlets and GFI...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

1947 N Harbor City Blvd, Melbourne, FL 32935

http://www.durhamandsons.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Lighting,
Landscaping - Lighting,
Wells and Pumps,
Water Heaters,
General Remodeling,
Carpet Sales and Installation,
TV Service - Cable,
Animal Fencing,
TV Antenna

FAQ

Durham and Sons Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Durham and Sons Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Durham and Sons Inc offers free project estimates.
No, Durham and Sons Inc does not offer eco-friendly accreditations.
No, Durham and Sons Inc does not offer a senior discount.
Yes, Durham and Sons Inc offers emergency services.
Yes, Durham and Sons Inc offers warranties.
Durham and Sons Inc offers the following services: Full service Air Conditioning & Heating including repair, replacement, preventative maintenance, ventilation and air filtration. Electrical services include panel replacement/upgrades, surge protection, lighting interior and exterior, and repair or replacement of receptacles, switches and ceiling fans.
Duct cleaning.

Contact information

1947 N Harbor City Blvd, Melbourne, FL 32935

http://www.durhamandsons.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM