Description of Work: They fixed my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
connie R.
03/2017
4.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
margaret W.
07/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Angela D.
05/2016
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
John B.
05/2016
4.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$183
Stephen E C.
03/2016
2.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Lied about no show, claiming no one was home while I monitored my front door for 8 hours. MO - Basically uses membership to sell parts.Consistently exaggerated risk.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Response from Comfort Experts Usa Inc
Good Afternoon, I apologize for the negative experience you had, however after reviewing your customer file I cannot find any record of us servicing your home in 2015. Our goal is always 100% customer satisfaction so if you would like to discuss any of this please feel free to contact us either by phone at 321-722-2111. Jennifer Sea Client Services
Jean L.
02/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George B.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Seaso9nal check up two AC.
Rating Category
Rating out of 5
Yes, I recommend this pro
$80
Sharon L.
05/2012
5.0
heating & air conditioning/hvac
 + -1 more
A good job
Description of Work: Did yearly maintenance,cleaning a/c unit, and installed a surge protector
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Linell A.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
They did a good job. If I have a problem, they come and check it. They have good prices for bi annual services. Their quality of work is good. I would use them in the future.
Description of Work: I used Comfort Experts USA Inc for my air conditioner.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol B.
03/2012
5.0
heating & air conditioning/hvac
 + -1 more
They are extremely professional.
Description of Work: They do routine maintenance on my heating and air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Peter L.
01/2012
3.0
heating & air conditioning/hvac
 + -1 more
Not happy with call.Estimate was for @39.95 wound up costing $225.00 to replace simple wire.Will not use them again
Description of Work: Replaced faulty wire.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$225
Response from Comfort Experts Usa Inc
Member, I apologize, but the information provided by you in your report is simply incorrect. On 8/18/2011 you had us out for our Tune-Up special priced at $ 39.95 (normally $ 69.95) At no point was this figure given as an estimate to repair anything on your system. While our technician was performing the tune up on your system he discovered that the wires going to your air handler were damaged and would likely cause future problems in the operation of your system (not to mention the hazardous nature of having live damaged wires) As our technicians are trained to do, he provided this information to you and offered you a significantly discounted price for the repair, at which point you agreed to have the repair performed. Normally our cost to repair wiring is $ 252.00 and you were only charged $ 105.00. In total you were only charged $ 144.95 for both the tune up and the repair to your system. I am not sure where the figure of $225.00 is coming from. I would be more than happy to discuss the issue with you and clear up any confusion if you would like to call our office at 321-722-2111, or you may email me at JenSeaCE@gmail.com. We can also mail you a copy of your original signed invoice if you have misplaced the copy the technician left with you. As you have been a customer of ours since 2009 and we pride ourselves on our customers satisfaction we want to make sure that there is no lingering confusion or ill will. Jennifer Sea Client Services Coordinator
Sharon B.
07/2011
4.0
heating & air conditioning/hvac
 + -1 more
ok, not as detailed as should be.
Description of Work: Check
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$50
David M.
03/2011
5.0
heating & air conditioning/hvac
 + -1 more
It is usually $69 a month, but I always get it for $39. They come on time and they are reasonable. The technicians that they send out are good. I have been happy with them.
Description of Work: I use the services of Comfort Experts USA Inc. every six months and they do a tune-up on my compressor and anything that has to do with the air conditioner. They also check the heat. Their last visit to my house was last week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Thomas L.
11/2010
4.0
heating & air conditioning/hvac
 + -1 more
They did not clean the unit but checked out the electrical components. I felt the run capacitor was a bit expensive ($98.00).
Description of Work: They checked my cooling system and found a weak run capacitor. They replaced the run capacitor.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167.95
Mike M.
07/2010
4.0
heating & air conditioning/hvac
 + -1 more
We've used them for a couple of years. They're very good for service. When you call, they usually come out same day or a day later. They're very professional.
Description of Work: They did a servicing of my heating and A/C units.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
ER L.
02/2009
5.0
heating & air conditioning/hvac
 + -1 more
They were wonderful. They did a very professional job. They were very prompt. They are very excellent company. They followed up
Description of Work: They replaced the air conditioning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Comfort Experts Usa Inc is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
Comfort Experts Usa Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Comfort Experts Usa Inc offers free project estimates.
Yes, Comfort Experts Usa Inc offers eco-friendly accreditations.
Yes, Comfort Experts Usa Inc offers a 10% senior discount.
Yes, Comfort Experts Usa Inc offers emergency services.
Yes, Comfort Experts Usa Inc offers warranties.
Comfort Experts Usa Inc offers the following services: HVAC Service, Maintenance & Installation. Indoor Air Quality Services. UV Light Installation. Air Cleaner Installation. Duct Cleaning Service. High Efficiency Air Conditioner Installation & Service. Gas Furnace Installation, Service & Maintenance. Heat Pump Installation Service & Maintenance.