City Forestry/Tree Pros

After receiving the 3 estimates, I contacted Ed via email to schedule the work and ask for insurance verification, which was important because the trees were over the top of my roof and close to the house. I also left a voice message. He responded in email saying that he had started a job that would take 14 to 16 work days and if I'd like he can do the job after that. I replied back and said yes, please put me on your schedule and requested in the meantime if he could provide the insurance info. He never responded to my email. I made several more phone calls to him and his partner to verify receiving my email and that he would do the work. I received no further email or phone calls. My initial contact with this business seemed very responsive and professional. However, it soon turned to no responses on phone calls or email. My speculation would be that it began when I asked for insurance verification. I contacted Angies List and they had no verification that the business had insurance and suggested that I request it from the business. If hiring this contractor, I would strongly suggest asking for the insurance information. Even if my speculation is wrong and the business had insurance, it was very unprofessional not to follow through on the estimate or at the least return phone calls. This poor communication caused a delay in getting this job done. I will encourage other readers that there are businesses out there that have similar pricing and will produce the insurance verification without hesitation.

I had a large number of tree to be removed, This guy, Not only did they climb the trees they checked everything out and raked the property and did cleanup after them self. Also, they took the time to take down each branch piece by piece. I would use and again in the future They were right on estimate, they said it would take four days to do the work, and it was four days. The quoted price is what I paid. I was extremely happy with them.

I was very pleased with how punctual and professional this service was rendered. The cost was excellent. The stump was left even to the ground and does not show from the street. The cleanup was excellent, not even sawdust left on the driveway.

Both Avalon and Ed are trained arborists which was important as other landscaping and tree services had come through our neighborhood and offered to trim our trees. Some of our neighbors had used some of these services and were not happy with the results. Avalon only does the estimations, and Ed and crew do the actual trimming. The only problem we had was in scheduling when the job was to be done. They each do their own schedules, so it took a few phone calls to finally set up the date and time. We will definitely use them in the future.

I called and got an estimate and then they scheduled a date to come do the work. During the work, I came by and checked on them and the tree looked so much better. It was done correctly and not just chopped up.

Ed is excellent. He told us a lot about the type of trees we have and what needed to be done. The pruning was outstanding, the trees look great and should withstand any wind storm or hurricane. There was no debris left when the job was completed. He was able to do the work within two days of giving the estimate. He is a certified arborist. We won't let anyone but an arborist touch our trees. They know what they are doing, unlike a lot of other people who trim trees.

The owner is a professional arborist and very knowledgeable. He came out and gave me an estimate. Then he and his helper returned and did the work. They did a good job, cleaned up and hauled away the debris. They were very careful not to drop any of the branches on the roof.

I called them. They gave me an estimate. I accepted their price. We set a time for them to come remove it. They came when they said the would. They removed the tree and cleaned all the debris and left my yard looking much better.

I called them based on the recommendation of a coworker. They met with me promptly, we came to an agreement, and the work was done quickly. They didn't tear my yard up like another tree service did. These three trees would have fallen on my house in a windstorm - thanks to Tree Pros, they did not get the chance. (I also got some good advice about not burning slash pine wood in my fireplace). I have already hired them to cut another 7 trees.