BG GRANITE MARBLE & CABINETS

I had the very best experience working with Ismel on our kitchen remodel - his quote was very competitive and his team was very prompt, respectful, talented and always wore their masks while in our house. The project turned out amazing even after a few issues from the countertop manufacturer (not BG Granite's fault) but I was kept up to date throughout the project. The cabinets are very high quality and installed with no issues. I would highly recommend this company for your kitchen remodel (we had cabinets and counter tops replaced)! THANK YOU!

Spectacular result. Cannot say enough good about the professionalism and meticulous attention to detail.

Amazing service, high quality cabinets and Granite. Very responsive, affordable and professional service all around. Products provided on time.

called them from the savings safari coupon.. they scheduled 3 weeks out (just to measure and give a quote) quote came back $2000. more than coupon..

Made it to the initial appointment on time. Called him or his assistant 5 or 6 times throughout the next two or three weeks to remind them to get us the estimate since we never received it . Once we did finally get the estimate, we told him we were ready to sign the contract. Asked for the contract a few times throughout another week and never received it. Eventually we gave up. Ismael was unprofessional throughout and rude through most conversations. Unfortunately we cannot recommend him or his company.

It was the wrong size and I got someone else to install it for nothing. I would tell people not to use them. They were going to put the last piece of granite next to my stove, but they couldn't do it.

I wasn't happy with them. I used them to do my kitchen and my bathroom to replace the cabin and put in granite. They had put the granite in on Saturday and the owner was not here and they didn't put the granite in it was not level. The gentleman who was here did not level the counter top so it was off an inch to inch and a half across and worst case your granite will crack at the sink. He came back and he is like I don't know if I get that granite anymore if we take it apart we might break it so it is not my fault so it is your people that you had here worked on my kitchen so they came back and took the counter tops off and they leveled off it still bothers it doesn't look right to me, but they were supposed to level off for granite. He didn't want to stand by his work. He didn't respond to me until I reported him to the Better Business Bureau about coming back and then when they came back they still didn't finish the job. For the amount of money it cost me and aggravation I don't recommend them. He just didn't have the right people in here doing it. I would not use them in the future.

The first visit was fairly prompt, each call we made to BG afterward was rarely answered, and when we finally got a call back there was nothing more than an excuse as to why he couldn't answer and call back. We gave plenty of time for him to respond, the first time he didn't call back for two weeks after leaving multiple messages. The second time he responded by telling us he would call back and never did.

They came back 2 times and the problem keeps happening. Now for a 3rd time it is happening and I cannot get them to return my calls or answer the phone. I will not recommend them to anyone and am in the process of calling a real cabinet company and pay them to fix a warranty issue. I'm over dealing with this company!" How did it go".....I'm done with them. Does this answer your question?