Benjamin Franklin Plumbing of Melbourne

Sky, the tech who came out, was pleasant and courteous and informative.

very good service

My dogs loved him too! Great job, thanks!

They did a great job and the price was reasonable,would use them again.

Very professional and went over and above what was expected. Troubleshot and did repair quickly.

The only reason they didn't receive a higher rating is arriving over 1.5 hours late. I called twice to find out where the tech was and apparently they had a communication problem with the driver. Tech was friendly and did a good job overall.

Straight forward and professional - no scare tactics or attempting to perform more work than required.

They called before they came and came when they promised. The service was very good they cleared up all my problems

Excellent service! A professional job, with a very friendly attitude. Plus they are military friendly.

My home is a manufactored home! I bought and installed a Safe Step Walk-in Tub and was told by Co Rep (when leaving) that I will need a larger water heater. I removed the 30 gal htr and had a 50 gal one installed! Still Too small!!! I then installed a Point of Use one! I blew up!! Got a replacement P. o. U. It too was too small! I contacted FPL and Safe-Step and spoke to engineering at both! FPL told me to get a larger HTR (but I can't) the space is too small! Safe-Step told me that they couldn't reccomend anything for Legal reasons! I had three more estimates from Plumber's who had license, two said they couldn,t the 3rd suggested one so I put it in and it blew up!!! I went back to Home Advisor again. Told to try this company! Benjamin Franklin said what I needed was a Thermostacic Splitter. Iit was installed at a cost of only $ 350! The other companies were form 1500 -2700 for the Point of Use HTR's!!! Now Ben Franklin explained that it was not in their best interest to sell me something that was not what I needed. It's always about the bottom line or they are either greedy or stupid!!!! I can't sing BF's praises too much! I wish I could give them 10 STARS in each category !!!

The Company responded with in hours of my first call. Job was priced and toilets picked up and installed in hours. Very good work very clean.

Lazaro was awesome. Very personable.

so professional, great customer service, superior workmanship, couldn't be more pleased!

They have really experienced nice employees, they really know what they are doing and really did a great job, they made as less mess as possible and helped me a lot for the clean up.

Very quick and efficient service!

Was 2 1/2 hours late arriving but did an excellent job. I will use this company in the furture.

Careless technician. Misdiagnosed the problem. Told me the leak was below the slab. It wasn't. Tecnician didn't even bother to remove cover on shower selector valve, to see if leak could be visibly detected.Charged me $136 to replace tub spout! Cost me BIG $ . Problem still not fixed. Stay away from these guys!

Fast reply. Fast finish.