B & B AIR CONDITIONING & HTG

I used them for an air conditioner 10 years ago and they had to replace. I'm not very happy with the one they replaced. I don't know that I would use them again. There is something wrong with the unit. The replacement filters just don't go in the right way. You have to special order them because no store carries them. If I had known that, I would have never ordered an air conditioner that I have so many problems with. I really liked them until I got the new air conditioner. They are really good at coming out. It was making such a loud noise that they neighbors were complaining. They came out the next day and worked on it. I had another problem with the thermostat. It wasn't registering correctly. They came out the next day and worked on that. So they provide a good service it's just that I'm not very happy with the air conditioner that they replaced it with. The fact that I hate the unit has nothing to do with the company itself. I would be much more careful about what kind of unit they bring out. I would discuss it with them first and if they don't have what I want then I wouldn't buy from them.

They were awesome. They were professional, on time, quote was what the price was, and they got the job done. You can get them anytime. The guys that work for them will even give you their cell phone numbers. It was wonderful.

Not well I have 8 ducts 5 are 6X8" and 3 were 4X6". They were able to clean the larger ones but not the smaller ones. If you offer Duct cleaning services you should have the proper equipment if you offer this service. Also had to reschedule said they were too busy. Also had a person on vacation. If you schedule an appointment keep it or call and say you can't make it. I had to call after 2 hours to see what was going on. The Quality of the work was really poor I would not use them again or recommend them. They also did not respond to a letter I Faxed them.

unknown

We had a grumbling noise coming from the AC Unit. They said it was switching from Cold to heat and that there was no issue. They charged me nothing. They were out in less than 30 mintues after I called them.