Anderson Brothers Inc

one month before storm, lost shingles and had major leaks sent 3 e-mails and called was told twice he was coming out that day no show no call backs no nothing there are even nail heads showing also shingles not below drip edge I told them during install the type vent ridge would leak I was told it was new and improved and was promised it would not leak well it did a lot. I would stay away from these roofers I make sure anyone who ask me for ref. they do not get it...

Never fixed the leak, blew off phone calls, once the check cleared for the roof they were unavailable and unreachable. UNPROFESSIONAL

Had Mike work on roof to stop leak back in October of 2016.The leak is still not fixed after several attempts to fix it.Now they keep saying that they are going to come out and fix it or refund my money back.But now I keep getting blown off and ignored.I don't believe they intend to honor their commitment and do the job I paid them for.

They were very good, I'm very satisfied.

We were contacted by Jackie today with an update, we will let you know how it goes.

Unlike others who have recommended the window installation work of Anderson Brothers, Inc., we were very dissatisfied with their services. We received our bid ($6,265) on 1/2/14 to replace eight windows with Softlite Double-Hung Impact Glass windows. While not a bargain, we accepted the bid as offered because it was in line with others we?d received and Dale (the owner and bidder) was personable and seemed professional. The company?s professionalism ended there. We paid our $2,000 deposit on 2/12/14 and were told the windows should arrive from the manufacturer in approximately three weeks. After four weeks had elapsed, we called to ask what was going on. We were told the manufacturer was ?backed up? and Anderson couldn?t predict when our windows would arrive. We found that reply odd: a company that deals with a limited number of manufacturers should know its business well enough to give its customers accurate information. Instead of three weeks, the windows arrived in five. The windows were installed, as promised, in one day (3/21/14). We were unhappy with several less-than-professional actions by the installers that day. Without asking, they posted two advertising signs in our yard by driving stakes into the ground, which could easily have damaged sprinkler system pipes. The signs advertised Window Guru, leading us to believe the work had been subcontracted to another company. The signs were left in our yard at day?s end. One of the workmen inattentively walked through a closed screen door, ripping out the screen. It was re-screened but with an annoying sag and was later repaired properly, on a subsequent visit. Two window sills were deeply gouged, then inadequately caulked. The worst mistake, however, occurred in our main bathroom: instead of the window we ordered, with completely frosted glass, the one installed was frosted on the upper half while the bottom half (looking into the shower) was clear. The mistake was blamed on the manufacturer and we were told a replacement would take, you guessed it, approximately three weeks. Really? The manufacturer?s mistake and it would take them three weeks to rectify it? No concern on the part of Anderson Brothers (who had been paid in full) to demand a faster replacement? No concern that my wife and any guests would be showering in a fish bowl? But wait! It turned out that the replacement window was ready in NINE WEEKS. During that time, we received no phone calls of explanation or apology. Our inquiries were answered with terse vagueness and seeming unconcern. Very unprofessional! During this interim, we arranged to have a workman return to re-caulk the window sill gouges. The appointment was set for 9:00 A.M. on a Friday. My wife arranged her schedule to be home at that time. The workman called at 11:00 A.M. to report he was ?running late.? He called two hours late then told her he would arrive at 1:00 P.M., six hours after the original appointment. His actual arrival time? 3:00 P.M., EIGHT HOURS LATE! My wife?s entire day having been wasted, she called and spoke to Dale Anderson and requested compensation of $100. He basically laughed in her face. But the lack of professionalism didn?t end there. The replacement window was installed on 6/3/14. It was fully frosted, but IT DIDN?T FIT! That?s right, it was a half-inch too small, meaning it couldn?t be locked. The second replacement window? Right again, ready in three weeks! It was installed on June 27, 2014, completing an eight window installation that was begun three and a half months earlier. The final installer told my wife, ?Don?t take it personally, but I hope I never see you again.? He needn?t have worried; no one from Anderson Windows/Window Guru will ever see us, as customers, again!

They were very efficient and I don't think it took them much time to put them in. They are very nice windows and when they put in the screens I was really satisfied and had no problems at all.

excellent job. Very polite and professional

They were great and absolutely perfect. They did a good job, they cleaned up their mess and we don't have problems with the windows. Their service was excellent and prompt.

Windows and doors were as advertised.. very impressed with overall quality

They never returned my phone calls, so I never used the company.

It has been a month and I STILL have not received a quote, estimate, nothing!! Not even a call saying they are not interested. I have a total of 15 windows, 2 sliding glass dorrs and 2 doors. Doesn't seem like a small job to me. Don't waste your time!!

After a delay due to the shower base being on back order, the work began. There were several unexpected problems, but they were addressed as promptly as possible. When one crew appeared to be working too slowly and not as adequate as the contractor wanted, they were replaced and other workers were here to do the job to the contractors satisfaction.. As this was a one bath residence the workman stayed as late as necessary to insure I had a working toilet and shower. After they felt it was complete, I asked for some additional detailing, and it was done the following day without any delay, at no extra charge,. Infact they reduced their original estimate by giving credit for unused allowance on materials. Given the problems and the promptness with which they were addressed, I would recommend this company and certainly hire them again.

I called for an estimate; one of the brothers came out within a few days and gave an estimate to replace/repair windows. I liked the look of their product; the price sounded reasonable. However, since our home location is actually quite a distance from their business, I didn't pursue using their services.

The whole process went very smoothly. The office and field staff were all very pleasant and responsive. Very professional installation methods. They cleaned up the job site quite well.

Did an excellent job , and was completed in one day !

They are an outstanding company. I recommend them to anybody. They do a great job and I am happy with the job they did.

Dale was very thorough & answered all my questions. I did not use his company because the estimate was over my budget.

It went spectacular.From the owner Dale to Kim in the office to Jerry and Jason who installed the two windows with great professionalism.They cleaned up afterward and painted and corked all trim.Beside the great job they did,they were good,honest and trustworthy people.I would use them again in a heartbeat..I highly recommend them.

They did a great job at a fair price. They were reliable and profesional. i used them before this too and they did an excellent job.

Anderson Brothers Inc was by far the best service I have received since the start of my home renovations. The service, price, and quality was exceptional. They went above and beyond my expectations. They worked closely with us from start until finish. Somehow they managed to turn my barely functional dump of a bathroom into a little piece of paradise! I am in love with my new bathroom and plan to use them for my next remodel job.

My experience with Anderson Brothers has been exemplary. Dale, one of the owners, came for the initial meeting, and then returned to measure. He spent ample time explaining my glass options and the pros and cons of the product available. The quote was delivered via e-mail that evening and I felt was a fair quote, so I acquiesced to the proposal and the product was ordered. It arrived at the time I was told to expect it, his crew came out this past Saturday and worked non-stop until 3:00 PM when it was finished. The glass, and workmanship was exceptional, and the crew cleaned up after themselves prior to leaving. I have a sliding glass door with a large opening for K9 ingress and egress left to be installed by them and I anticipate being as happy with that as I have been with my new sun room. Regards, Sam Thompson

The Anderson Brothers Incorporated crew (Darrin, Dale and Adam) arrived exactly at 8 a.m., as they had promised. They removed our 11 old awning-type windows (not an easy process) and installed 11 new hurricane-impact windows. They finished everything by 3:30 p.m. and only took a 1/2 hr lunch break. In addition, they cleaned up every single bit of project-produced trash inside and outside of our house. They carefully "shop-vac" removed all dust "bunnies" that were behind furniture, under the beds, etc.. Finally, they replaced all our curtains/blinds and plugged in everything they had unplugged. Darrin, Dale and Adam were punctual, polite, professional and personable! We have never before experienced such a great day while undergoing a major house project! The windows are absolutely beautiful...a testament to a company that really cares about its customers! We would hire them again in a heartbeat!

I requested a estimate on replacing windows in the whole house with Low E, hurricane windows and to re hang a french door. It took a long time to get the quote back, couple weeks. The window prices seemed high based on the other window we had installed that we were looking to match. When I called him back to get the door re hung while we thought about the windows some more he never called back. I called once more again with no response so I moved on.

They were total professionals. Used quality products. Installation done perfectly in one morning. Our windows are very large. They removed old window glass before removing the old frames, so there was no broken glass during removal. They cleaned up afterwards and reinstalled our inside blinds. This is the second time we used them.