I has stated in my previous review that this outfit had terrible follow up. I would now like to add to the original review. This company did not register the AC unit they sold me which resulted in the warranty on the blower motor to be 5 years instead of 10 years. I just found out the hard way because my blower motor just broke. poor follow up on their part cost me 5 years of warranty. Can't understand how people run their businesses.
Description of Work: I am adding to my review of 10/12/2012. I had a complete new AC system installed.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,900
Keith H.
07/2015
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They installed an AC system in my home and they did a good job. However, when I had a problem many months later, they did not show up at the appointed time and when contacted, they told me an emergency came up.They should have called to let me know. We rescheduled the appointment for a week later and they never showed up. I subsequently hired another contractor to replace another AC system in my home. Very poor follow up! You really find out how a company operates when something goes wrong.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$2,900
Marc C.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were proficient, on time, did what they said they were going to do and it was a fair price.
Description of Work: They fixed my Air conditioner and added freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Keith H.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
They were on time and did a great job. Their office staff was extremely nice and communicative.
Description of Work: Sell & install 4 ton air conditioning unit in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Kristen A.
09/2012
5.0
heating & air conditioning/hvac
+ -1 more
We used this company once before this visit when our freon was low (the lines froze up and the air was blowing warm). They did a great job that time, so we called them again for this. Our A/C unit just stopped working one day. No air was blowing at all. We called for an appointment and they came out the next day. The technician said no power was getting to the air handler because the breaker was bad, so he replaced it. It has worked just fine ever since. The technicians have been prompt both times, and they have been able to come on fairly short notice. We have been pleased with their service.
Description of Work: Breaker replaced on the air handler
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Alberto L.
01/2011
5.0
heating & air conditioning/hvac
+ -1 more
Overall, he is very professional and has always completed the job in a timely fashion, without issues and at a reasonable price. Recommend highly.
Description of Work: I have been using and recommending the services from ICE C Cool for many years. Rick is very professional and very reasonable. His last service call he cleaned the AC unit and filled unit with refrigerant. My tenant was complaining the unit was not cooling properly. He bills me directly and is very acoommodating. He has also installed a complete AC Unit in my home last year (2 3Tons, 16 seer). Even the city inspector had good comments "the installer did a very nice job for you"
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Dryer Vent Cleaning,
Air Duct Cleaning
FAQ
ICE C COOL MECHANICAL INC is currently rated 4 overall out of 5.
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
ICE C COOL MECHANICAL INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ICE C COOL MECHANICAL INC offers free project estimates.
No, ICE C COOL MECHANICAL INC does not offer eco-friendly accreditations.
No, ICE C COOL MECHANICAL INC does not offer a senior discount.
Yes, ICE C COOL MECHANICAL INC offers emergency services.
Yes, ICE C COOL MECHANICAL INC offers warranties.
ICE C COOL MECHANICAL INC offers the following services: Heating, A/C, duct cleaning, and refrigeration.