Wind Swept AC and Appliance

We initially called Windswept to clean the a/c coil. Adam advised us the coil could not be removed and instead wire brush cleaned it the unit inside which saved us hundreds of dollars. Then we discovered the a/c ductwork was not property connected and condensation had flooded the duct work. The duct work had to be totally replaced. It took several visits to make the repair. Jake showed up and time and worked with a smile. A delight during a stressful time dealing with mold and no duct work. Bonnie also ordered the refrigerator part and Jake replaced it while he was here. I highly recommend them!

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The sales process was great, however, the delivery and installation was a nightmare!  They damaged the range and it took ~ 3+ weeks to get it repaired.  The delivery and installation people appeared to be unqualified and from their attitude appeared not to care.  We watched as they unloaded the very expensive appliances off of the truck and they were very rough.  They could not figure out how to level the refrigerator doors and did not level the refrigerator or the range.   

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One owner Joel is one of the nastiest, grumpiest people I've ever met in a service industry. The guy actually argues and screams with the customer. Even his workers dislike him-- and he's so very charming on the radio station Biz-Baz free morning advertising. What a blow hard croc this guy is! Installed units and forgot to install a critical component, then said he didn't know about it. Units installed incorrectly. Workers scheduled and calls telling us they'd come another day. Expensive. A/c system does not work evenly and does not even cool 110 sf room in all areas. Was told the units were silent-- they are loud! Asked repeadetly for sound barrier, got nothing. And did I mention the owner Joel needs a mental time out? What a horror story. DO NOT USE WINDSWEPT!

Nice people but expensive service. Also not sure why they would sell stuff that breaks down easily and charge so much for warranty labor. Especially for a regular customer.  There is more competition now and other types/brands of appliances that we don't feel stuck having to use Windswept.

They're always on time and they come out when I have an emergency. The office staff is courteous and they always have the products I need.