Top Computers Inc

I contracted with Eran to provide an automated website for my business. After missing the deadline of completion in September communication became erratic and eventually non responsive. I have emails detailing the fact the website was never completed. They made it look pretty but it didn't function at all. Eran's response to my emails was no response for months and then an email came claiming he completed the job. He did not. He completely cheated me out of my money. This is not opinion, this is documented fact. If for some unknown reason you feel like you have to do business with this company make sure you have a contract drawn up by a lawyer. Erans contracts mean nothing. He lied and cheated me out of my money. The only right thing Eran could do at this point is refund my money.

Provider was instructed physically to replace failed Hard Drive and nothing else. They were clearly and explicitly instructed to do nothing else without A.> providing a cost estimate AND B.> receiving authorization. Cost for the Hard Drive replacement was to be $70.00. They were specifically instructed that they were not to install an operating system, nor to attempt data recovery. We were billed for both services and our hardware held until the bill was paid, resulting in charges for more than three times the amount quoted. Further, upon receiving the hardware back, no data was recovered and the operating system was incorrectly installed, requiring service by the manufacturer to correct. To get satisfaction regarding this issue, we had to appeal to our Credit Card's protection services. Repeated attempts to handle this issue at a direct customer service level were rebuffed in an immature and unprofessional manner. Pass this company over for someone more reputable.

Set up appointment for top computers to come to my home office for repair work and networking issues . Made appointment on Friday 8-23-13 for Monday 8-26-13 after 10am. At 1:30pm i called and they said they had tech call in sick. They did'nt even have the courtesy of calling me this morning to inform me of the problem. I made special arrangements to be here. I will never call them again.

Top Computers Inc. did well. They were honest and good.