Two days after the repair we noticed out pool water had gone down considerably. Filled it up,and again the level went down. One would assume if it had not been happening before, it would have involved the new light or return. We called Chuck who came out, and did extensive analysis of the problem. Drained the pool down past the light to see if some epoxy had chipped off causing the leak, put dye in to see where the leak was located, etc. Could not sufficiently say why or where it might be leaking. But, what is notable, was the concern Chuck had regarding the problem. He dealt with my husband, who couldn't say enough nice things about Chuck, and how he is our new pool guy. Very professional and on top of the problem. Whether the leak is still happening is yet to be determined, but we will definitely call Artco-ool again for service.
Description of Work: Replaced a burned out pool light and a return.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
Cindy C.
01/2013
5.0
pool cleaners
+ -1 more
Chuck arrived just as promised and ready to do the work. The salt generator is so easy to maintain, we couldn't be happier. We were given some pointers on running our equipment in addition to some instructional training on how the salt generator actually works. He made recommendations on what we should do to keep the pool balanced. The company is so easy to work with and I feel they were very honest because they didn't have us purchase things we didn't really need. There was no high pressure sales. We have decided to use their weekly service based on our great experience.. We highly recommend this company and would give them an A++++ rating if we could.
Description of Work: We recently purchased a house with a pool, without a salt generator, which we have had in the past.. I contacted Chuck and his staff regarding the cost of purchasing and installing a state of the art salt generator. We found them to be very knowledgeable and extremely reasonable in their pricing. We quickly asked them to do the work and couldn't be happier. In addition, our pool water was not balanced and we needed instruction on how to better utilize the equipment we did have to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
KYLE B.
01/2013
5.0
pool cleaners
+ -1 more
My pool is in very good shape, and their service is here every week on time. No complaints. Chuck and his staff are very good to work with and respond promptly if I have a pool problem. I would recommend them.
Description of Work: weekly pool service and pool repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
SANDY W.
11/2010
2.0
pool cleaners
+ -1 more
The pool looked clean, but the guy that came to clean the pool never back washed it. I had to have that done by someone else because he said he did when he did not. It hadn’t been back washed for about a year and I had to replace all the veins inside because they had been cemented, so I was not satisfied with his work. He came out reliably, but did not do a whole lot. The pool leaked profusely, but he did not bother to tell me, his supervisor or anybody. I just thought that the pool was having this tremendous evaporation problem and they are not good in my book. I spent $150 a month and they were pretty handy about collecting the money. He did the ordinary things like brushing aside and clearing the pool, but he could not handle anything that was a step over that needed close attention to. The skimmer basket was broken and he did not tell me or bring a new. If called this company, somebody would call me back. He was there every Wednesday morning.
Description of Work: I used Art-Co Paint & Pool Supply Inc. and they came out once a week and cleaned my pool, but I terminated their services in June.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$150
Mary F.
09/2010
5.0
pool cleaners
+ -1 more
The pool pump and chemicals have gotten us through a very long summer.
Description of Work: Getting new parts for our pool to do repair ourselves. They did no pressure us to come and do the work and helped us get the necessary part to get our pool and pool pump ready for a long hot summer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
Yes, I recommend this pro
$250
KYLE B.
07/2010
5.0
pool cleaners
+ -1 more
His work is excellent. We have no complaints. We spend $140 a month. He comes every week and it includes the cost of the chemicals. He might be a little more expensive than other pool services but he does a great job. There are no molds or such things in our pool. He comes every week and he never misses a visit. I can spot him from the kitchen. If he is on vacation someone fills in for him and he too comes at the same time. We will continue to use him in the future.
Description of Work: Art-Co Paint & Pool Supply Inc does pool maintenance. He comes every week on Tuesdays. He was here two days ago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
SANDY W.
09/2007
5.0
pool cleaners
+ -1 more
This company is reliable, responsible, polite, punctual and very professional. The price is right with these guys and their work is fantastic. I would recommend this company to everyone.
Description of Work: They did regular maintenance, checking the pump and cleaning my 480 square foot, concrete, in-ground pool. I call them to come when I need them.
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Service Categories
Pool and Spa Service
FAQ
Art-Co Paint & Pool Supply Inc is currently rated 4.4 overall out of 5.
Sunday: 9:00 AM - 3:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 6:00 PM
Art-Co Paint & Pool Supply Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Art-Co Paint & Pool Supply Inc does not offer free project estimates.
No, Art-Co Paint & Pool Supply Inc does not offer eco-friendly accreditations.
No, Art-Co Paint & Pool Supply Inc does not offer a senior discount.
No, Art-Co Paint & Pool Supply Inc does not offer emergency services.
No, Art-Co Paint & Pool Supply Inc does not offer warranties.
Art-Co Paint & Pool Supply Inc offers the following services: Pool & spa automation, service & repair on all pool equipment, pool & spa heating.