Certified in Loss Mitigation (Short Sales and Foreclosures), Certified Residential Property Manager, Military Relocation Specialist. Dedicated to helping both Buyers and Sellers achieve their goals with their real estate needs in a joyous and friendly atmosphere.
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Listing, Selling, Property Management, Property Value Assessment, Short Sales, Foreclosures
Cindy has been nothing more than amazing during the short sale process for our home. She was able to sell a home that had a few issues and was even able to get us cash back at closing. She has been responsive, helpful and professional. She even attended one of our foreclosure court proceedings as a witness ensure we had everything needed in order to sit before the judge. I will always use Southeast Realty Group for everything real estate related and have suggested to her any of my friends needing a realtor. If you want someone who goes above and beyond for you this is the realtor for you!!!!
Description of Work: Short Sale Realtor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marie P.
04/2014
2.0
real estate agents, property management
 + 0 more
While under a renting contract we would report problems that needed to be fixed and she would forget five minutes after telling her about them. She doesn't follow up on anything. When my husband and I were finally buying a home we did not use her due to the bad experiences with just renting, when she found out she was furious, demanded to know who our agent was and tried to force us into another six month lease and she sent very ugly emails to me which I kept until we moved from the rental house. When we went for final inspection there were issues with the house that were there when we moved in that she had pictures of, issues that we reported and issues that her husband "fixed" that broke a week after he "fixed" them that she asked us about during inspection! I quickly reminded her of each issue and when it was reported and she "remembered" and refunded our deposit in full minus our agreed upon pet deposit. I was never late with rent, after moving I began receiving emails for late rent, I politely emailed and asked her to take me off her list, she said she would, she didn't. They began to come twice, then three times a day. I asked again and again. Still she did not remove me, so I forwarded them back to her every time they came to me, she took me off immediately after that. After we moved, I found allot of other people had similar experiences with her. I would not recommend her to anyone, ever.
Description of Work: Local Realtor, rental agent. She was our renting agent.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,000
Response from SOUTHEAST REALTY GROUP
Every request for repairs was addressed within a timely manner although no request was made in writing which is what the lease mandates. Only certified contractors were used in the repairs (My husband is a Licensed General Contractor). I rarely received my rent on time. These tenants would wait until the office was closed and leave a check in the mailbox that was back dated in an attempt to avoid paying the late fee. I tried my best to accommodate them and respond to their multiple request for repairs but some people are just unhappy no matter what you do for them. They left the home in overall clean condition but the carpet in the family room was so badly destroyed that the owner had to have it replaced. At no point were these tenants forced into a lease. They had the option of moving out with a 30 day notice at the end of their expiring lease. The owners did not wish to allow them to continue leasing on a month to month basis which is what they were trying to do. All of our leases are one year leases but in an effort to try to help them out I was able to convince the Owner to allow them to do a six month lease. Just prior to them moving out we upgraded our system to online based Property Management program and it took a few weeks to get the kinks worked out which is why they continued to receive notifications of past due rent for a few weeks after the end of their lease expiration. Unfortunately in the area of Property Management you sometimes get tenants who are not happy with you no matter how hard you try. I am very happy that they were finally able to purchase a home of their own and wish them all the happiness in the world in it.
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Service Categories
Real Estate Agents,
Property Management
FAQ
SOUTHEAST REALTY GROUP is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
SOUTHEAST REALTY GROUP accepts the following forms of payment: Check
Yes, SOUTHEAST REALTY GROUP offers free project estimates.
No, SOUTHEAST REALTY GROUP does not offer eco-friendly accreditations.
No, SOUTHEAST REALTY GROUP does not offer a senior discount.
Yes, SOUTHEAST REALTY GROUP offers emergency services.
No, SOUTHEAST REALTY GROUP does not offer warranties.
SOUTHEAST REALTY GROUP offers the following services: Listing, Selling, Property Management, Property Value Assessment, Short Sales, Foreclosures