Drains Plus of Jacksonville

They installed a 1hp well pump took them 1 HR. And charged me 1800.00 dollars they said that was a flat rate. I called around got prices for the pump that cost 500.00 dollars so they are charging 1300.00 dollars for 1hr labor. So sad and hurt and broke. I don't trust anyone anymore.

After 5 miserable days without water , waiting on Martins well and pump service ( nothing but a run - a- around with these people) Angies connected me with Drains Plus. Called right away ( late afternoon) Literally , within 1 hour he was at my home and had my water running! Fastest service I think ive ever had.. THANK YOU.

Bud could not figure out why my Pressure Switch was chattering on my brand new pump. After he switched out the pressure switch he then told me that I needed to hire a well guy because the water was dirty and it was clogging the pressure switch hose. He charged me the service fee of $125 + $25 for his pressure switch. Hired a different pump company which came out and installed a valve and got my pump running without the chatter.

Awesome personality great fast service. I couldn't have asked for better. We will use again for anything that comes up.

Have great availability ,arrived 15 mins early for appointment time, professional

The job was done quickly

Fast and easy

They did the job hired for, one of my faucets is not getting water, he wanted another service charge to come back out and check it. I don't think it was because of anything the plumber did, Just don't understand why it doesn'tt work now, but did before. I figure something out.

Fantastic job! Fair price, and did it quickly and professionally. Cleaned up the are very nicely. Will definitely use this company again1111

He did not tell there would be a $150 charge just for him walking through door. Because this I would not use him again. It cost me $200 total for a job that took less than 5 minutes.

The plumber was very polite and took care of my problem in a very good manor

Great experience, kept us informed as to his schedule so we were not left wondering. Fast, efficient, and got the job done right. Would absolutely use this company again.

He charged me 150.00 to clear 3 drains. He cleared one. He charged me another hundred to pour acid down the drains which did nothing. He said it could take 2 or 3 days to do the job. When it didnt I called him and he said he didn't know what to do because he isn't a contract plumber. After talking to him awhile he knew I wasn't giving up so he solid he would call that day or the next to come over and shake the other sink but couldn't fix the tub. He never called or came by. I paid 250 to clear one bathroom sink which took all of 10 minutes.

Professional, knowledgeable in the initial contact. Arrived on time. Explained and gave a reasonable estimate. Left for supplies. Returned promptly. Worked efficiently and knew what needed to be done and did. Cleaned up after. Great experience. Thanks.

Professional, courteous, dedication, focused, knowledgeable

Bud contacted me promptly. He came to clean my pump aerator the day after we spoke. Arrived when he said he would. Did his work and did it well. Thank you!

Bud was very courteous, he cleaned up after himself and he was very efficient. He arrived on time, he quoted me a very reasonable price and that is what I paid. Bud was in and out within a hour. I would hire him again. My problem was a clogged kitchen sink. The clog had moved past the house and out toward the city sewer system. The final charge was $225. His initial estimate was $150, but since he had to get on the roof and hoist his 60 lb. electric auger up, it was $75 more. He had to get on the roof to run the snake down the vent pipe and out toward the city sewer system to dislodge the clog. As I said earlier, I would definitely hire him again.

quick response, identified the problem and corrected it immediately. Great service

The area wasn't cleaned after he finished. Water and shit was through out the bathroom. Other than that he did an outstanding job. Thanks for the swift response. Ray James

As soon as Bud got my call he came right out with no hesitation. It was on Sunday when he unblocked my kitchen sink. Awesome work. He also cleaned up his mess. I'm 100% satisfied except no butt crack. Lol

Bud was very courteous and knowledgable. He called me back to make sure the repair was not leaking. such a relief to have the pipe fixed.

Prompt, work done in timely manner at a fair price. He also suggested preventative measures.

Prompt service, reasonable estimate, and done right the first time!!

Next time I need a plumber I'll check more around for better pricing