Tampa Pro Flooring

Let me begin by saying that the "C" grade is probably higher than it should be and based mainly on reasonable pricing. The Good: He returned phone calls, was flexible with scheduling and arrived on time, and had reasonable pricing. The Bad and the Ugly: Mr. Kimmel literally pulled into our driveway crookedly leaving his pick up truck wheels on stepping stones in our landscaped garden. He was "grumpy"from the moment I opened the front door to greet him. He set up his saw just outside the garage, right next to my luxury car. By the time he had finished the job the sawdust from cutting the laminate was covering everything in our garage, from the floor to the pool table to the furniture. I saw this, wrongly assumed he would clean up after himself. More on this later. More importantly and completely unknown to me at the time, the sawdust was also covering my luxury car. Never once did he mention this to me. Never once did he ask me to move my car which of course I would have happily done. A very ugly and hurtful event was discovered when he was near completion of the job. I found my rosary on the floor in the hallway outside of the office where he was installing the flooring. It had been hanging on a photo in the hallway. As I discovered the photo on the counter in the hall bath it was obvious that he picked up the photo only. He did not pick up the rosary:-( He did not have the courtesy to mention any of this to me. Shortly after this event I made the mistake of asking how it was going. He snapped back that it was taking "three times longer" because he was not told the baseboard he was installing was going to be wide and he didn't have the "right saw". I cannot believe he didn't know about the baseboard, but cannot swear to it as my husband did the phone contact and scheduling. However, upon arrival I did show him the baseboard, he acknowledged it, and continued to walk past the long strips of baseboard each time he went in and out of the garage to use his saw. Never once did he mention the lack of appropriate tools. At no time did he suggest rescheduling or retreiving the appropriate tools. Both of these options would have been acceptable and certainly more professional! The final straw that leads me to write this review and warn other consumers...he did not clean up one single piece of his mess form the sawdust! I mean nothing! No sweeping of the floor or dusting the furniture, or even blowing off the driveway. I mean nothing!! In addition, he left dirty fingerprints and smudges on the wall above the baseboard and on the newly painted doors and walls in the room he was installing the flooring. And again he did not clean up any of this mess! And to top it all off, when he had gone I noticed that he had put the closet door on the entry to the office and the entry door on the closet! And the doors are not the same size!! So the closet door could not close and the entry door was left with a huge gap when closed!! The truth: our experience with Mr. Kimmel went from bad to worse. I regret not asking him to leave when I was greeted by an unpleasant worker at my front door. It's too late for that. So I choose to write this review in hopes that it may stimulate Mr. Kimmel to rethink his business behaviors and also warn others who may fall victim to his unprofessional attitude.

Don Kimmell (the owner) responded within a day to provide me with an estimate of how much it would cost to install laminate flooring in 2 bedrooms (including removing and disposing of the old carpeting). The install would include installing underlayment and 1/4 in round molding. I had purchased the laminate, underlayment, molding glue & calk myself from lumber liquidators. He gave the estimate on a Wednesday for the work to be done on the following Monday at 8:30. Don & his assistant arrived around 8:10am and got right to work removing the beds from the rooms and removing the carpeting. They worked non-stop and completed the job by approximately 2:00 including putting the beds back in the rooms. There was absolutely no mess when they were done. The floors look great and Don did a great job.