Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

simpleFLOORS Tampa

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Ceramic Tile,

About us

We are a full service floor covering store. We carry solid and engineered hardwood, cork, bamboo, laminate, carpet, and tile.

Business highlights

13 years of trusted experience

Services we offer

Free in-home measures and estimates. Tear-out and installation services- prices determined by job.

Services we don't offer

NA

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.538 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
0%
3
0%
2
3%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.6
responsiveness
4.4
punctuality
4.4
Showing 1-25 of 38 reviews

Doris D.
02/2020
1.0
flooring contractor, hardwood floor
  + 0 more
Horrible scheduling fiasco. We were quoted 3 day job... Today is 4th day and they are still scrapping and patching floor after removing hardwood floors with inefficient hand scrappers!. I still don't know when they will be finished. We have been living out of our master bedroom... What a horror. We picked them based on Angie's list preferred providers and past reviews.
Description of Work: Remove hardwood install vinyl planks.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75,000

Jonathan O.
12/2019
5.0
flooring contractor
  + -1 more
Awesome from start to finish. Simple Floors uses their own installers and that ensures a quality reliable job. David the Installer and Sandy at the office were fantastic. Other floor companies did not bother to provide an estimate or just wanted to do a cheaper job instead of doing it right. So, the role saying, You pay for what you get. We really like what we got and highly recommend this company.
Description of Work: Laminate Vinyl Tile (LVT)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from simpleFLOORS Tampa
Thank you so much! It was a pleasure working with your family! Have a blessed Christmas and New Year! Sandi

Marlene S.
07/2019
5.0
flooring contractor, hardwood floor
  + 0 more
Simplefloors installed our wood flooring 8 years ago and we love it. We recently replaced our front door that was a single door with two side lites to a set of double doors. Of course the thresh hold had to be removed as it only covered the opening for a single door. I took the thresh hold to Simplefloors and they were able to match it as they no longer carried our existing flooring. Their installers came out in 3 days, cut out the thresh hold for the double doors and installed the new one. It looks perfect. Thank You Sheena and the all the installers who originally installed our flooring and new thresh hold.
Description of Work: Replace front door thresh hold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from simpleFLOORS Tampa
[Member Name Removed] It was our pleasure to be able to help you with your flooring needs and we really appreciate your confidence in returning to our store. Thank you and have a blessed day! Sandi and Sheena

Tanya W.
06/2019
5.0
flooring contractor
  + -1 more
I noticed Simple Floors off of Hwy 41 in Lutz a year ago after an exhaustive search for gray wood look porcelain tile in numerous tile stores in the Tampa area. The store was a gem of a find because it had the gray tile I envisioned for 2 bathroom remodels. I was able to order and pickup the needed supplies to have another company complete the job. Fast forward a year and I was ready to replace all flooring and baseboards in the house, recalling a gray/beige wood look porcelain tile in the store. This time I had Simple Floors order the tile, etc and install the tile and baseboards. The tile while pricier than box stores is high quality and looks great in my 26 year old home. The 5.25 inch baseboards also look fabulous. And even better there is a 2 year warranty on the labor should there be issues with anything. The ladies, Sandy Bee and Sheena Searle, of Simple Floors were very friendly, helpful, and accessible throughout the project. The workers cleaned up daily and the workmanship was good. If you're looking for quality flooring of any kind, check out Simple Floors as they have quite a selection. See pictures of the living room tile.
Description of Work: Purchased wood look porcelain tile to replace current flooring in the home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from simpleFLOORS Tampa
Thank you so much for your continued support and confidence in our company! Have a blessed day! Sandi

David B.
05/2019
5.0
flooring contractor, hardwood floor
  + 0 more
They provided high quality product at very reasonable prices and performed installation promptly with a high degree of professionalism.
Description of Work: Installation of new vinyl floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500

QUIANA H.
05/2019
5.0
hardwood floor
  + -1 more
Things went well, after a small miscommunication, the team quickly and expertly installed new flooring in three rooms. This team knows flooring! The prices were competitive, options are plentiful and the customer service is top notch. I'd recommend this local team for any project and look forward to phase two in our home.
Description of Work: Installation of new flooring for three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Rich D.
05/2019
5.0
hardwood floor
  + -1 more
Simply Awesome! Prompt, precise, friendly and outstanding customer service and quality work!
Description of Work: Hardwood Floors installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Karen W.
05/2019
5.0
ceramic tile, hardwood floor
  + 0 more
Everything went just as they said. They always responded to every call promptly. Work was finished in a very timely manner. They do excellent work.
Description of Work: Two bathroom remodels and kitchen backsplash. Also baseboards put down through whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,900

Moravia S.
05/2019
5.0
hardwood floor
  + -1 more
Everything turned out great! Was an excellent experience from start to finish! I would definitely recommend Simple floors
Description of Work: Floors and backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Frank J.
04/2017
1.0
carpet installation, ceramic tile
  + 0 more
Had to pay another contractor to cleanup and correct the job
Description of Work: Tile and carpet work

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Sheila R.
05/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Using Simple floors was the best decision we could of made! There customer service was the most professional I've ever recieved, along with installers and management! Will most certainly recommend this company to any and everyone...... Couldnt be happier with service we recieved from them!
Description of Work: Installed new engineered wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Khylie A.
05/2016
5.0
carpet installation, hardwood floor
  + 0 more
Simplefloors recently installed new carpet and engineered wood in our home. We were in the process of closing on our new home and the ladies in the office were wonderful. They were so helpful. They knew exactly how to make what I have go with what I wanted. My husband and I changed our minds many times and Ben was awesome enough to come and remeasure when needed. Wonderful and very welcoming small business. I'm hoping my mother in law decides to go with them. Very good experience!!
Description of Work: Tile and Carpet tearout Wood and Carpet Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,500

Lindita W.
04/2016
5.0
hardwood floor
  + -1 more
One of the biggest decisions and easiest I have ever had to make!
Description of Work: From Sales to the Owner, they provided us with the information we needed to make the right decision in purchasing our floors. We couldn't have asked for a better experience, especially when it came down to making a very important decision of the right floors. We have already referred our friends and family and will continue to do so in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Alissa A.
04/2016
2.0
ceramic tile
  + -1 more
All five bathrooms have issues with grout crumbling or not being filled properly. Some places were over filled and covered the tile. I have had them out twice to repair the grout in the last six months. The same issues are reoccurring in the same locations. Instead of doing the repair properly, it seems that grout was simply spread over the top. I do give them credit for fixing the drain issues in the shower nooks by adding a marble shelf and for fixing the marble walk in shower threshold so it no longer leaks.
Description of Work: Installed tile floors and tub/shower surrounds in five bathrooms of a new construction home in South Tampa.

Rating CategoryRating out of 5
quality
1.0
professionalism
5.0
responsiveness
1.0
punctuality
3.0

$0.01

taryn T.
09/2015
5.0
flooring contractor, hardwood floor
  + 0 more
They were simply fantastic! The job took 2 days to reinstall a portion of the wood floor. They were prompt each day, professional and courteous. The installers were hard working, and got what was a tricky install done quickly. Not to mention, that it is a seamless installation from the new floor boards to the existing boards that were already there. I will absolutely remember to contact them in the future for any wood flooring needs. I only wish I would have known about their business 3 months ago! Great local company to work with!! Thanks Benjamin and Sheena!
Description of Work: Simple Floors installation team came to our house to reinstall engineered hardwood flooring from water damage that warped the original flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from simpleFLOORS Tampa
It was our pleasure to help you! Thank you for the kind words and enjoy the floors!

Mark Y.
05/2015
5.0
flooring contractor, hardwood floor
  + 0 more
I stopped into their showroom, and discussed my options with the owner at first. Once, I decided laminate flooring would be best for my needs, I worked with Sandi the sales associate. Simple Floors has a beautiful selection of laminate flooring, and are very original unlike the common everyday colors/styles at your local lowes/ home depot. Sandi set up an appointment for them to come out and measure the room, and placed my materials order with her. The shipment came very quickly (please know you are charged a shipping fee for materials). Once the materials, had come in, she was very nice to squeeze me into the schedule. That was super great, as I wanted the job to be competed, asap and they delivered on quickness! Two gentleman were onsite for the installation, which was a good thing as with it being an older home had some challenges unlike newer homes. Once, they left I called to pay my balance (which was the labor costs). The only down fall, was they do not accept Prepaid MasterCard. Overall, they have a beautiful selection and their promptness with scheduling is excellent.
Description of Work: Installed laminate flooring for a bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$815

Response from simpleFLOORS Tampa
(removed member name), Thank you very much for the kind words. It was truly a pleasure to help you with your new laminate floor. I have looked into using Prepaid Visa and Mastercard gift cards with my payment processor and will be changing our policy to include this as an acceptable form of payment. Thank you so much for bringing that to our attention. Again, thank you for your business and enjoy your new floors! Benjamin Bee Proprietor

Phillip N.
01/2015
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
A heavy hydraulic rolling machine was used to rip up the old floor with dust suppression. Remaining adhesives where remove by powered hand tools also with dust suppression. All construction debris removed promptly and clean-up each day. Job site cleanliness excellent. Floor was leveled (special ceramic thin coat) in several places. Then Jefferson and crew show up. Jefferson is a perfectionist and our floors show it. Started and completed within the agreed time frame.
Description of Work: -removed wood floors that where installed incorrectly by different contractor. Prep and "leveled" concrete. installed new floors and trim

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,700

Response from simpleFLOORS Tampa
[name removed], Your job was especially challenging because of the circumstances involved with having to come in and remove an entire floor that was improperly done by another company. I am thrilled that we were able to turn things around for you and get you completely satisfied. You guys were a joy to work with and I commend you for the patience and confidence you displayed with simpleFLOORS in order for us to do our job and get your home done correctly. Thank you again for your business! Benjamin Bee Owner simpleFLOORS Tampa

Robert M.
11/2014
5.0
carpet installation, ceramic tile, floor cleaning, flooring contractor, hardwood floor
  + 3 more
Work was begun when promised, completed quickly and with good workmanship. Final product was first-rate. Any minor finish punch-list or materials issue were promptly and satisfactorily addressed. Project came in on budget, early and beautifully.
Description of Work: Purchased wood flooring and carpet from SimpleFloors. They performed tear out, removal and cleanup of ceramic tile throughout most of house, preparation of floor and installation of glue-down hardwood floor and baseboards, plus installation of carpet in master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Margaret C.
08/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
Benjamin Bee and the staff of Simple Floors went above and beyond to make my hardwood floors and tile perfect in my new house. We were moving from out of state and Benjamin was easy to contact and coordinate choices. Once we moved in he remained available and followed up on any questions and even accomplished a very difficult modification. Highly recommend! Would definitely use them again!!!
Description of Work: Simple Floors installed the hardwood floors and tile in my new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica C.
07/2014
5.0
flooring contractor, hardwood floor
  + 0 more
After meeting with several well rated Angie's list flooring contractors, I selected Simple Floors for a variety of reasons. First, good communication is critical to me. Both Benjamin (owner) and Sandi (store manager) were very attentive and responded very quickly to all communication (text/email and calls). Sandi is so friendly and great to work with that I felt as though I had known her forever. I am also admittedly not the easiest customer to please - I am picky and a perfectionist - and I felt as though I received top notch service and quality of product from Simple Floors. I had a difficult time making a final selecition on my floors and Sandi and Benjamin brought samples to my home to aid in the process. Their pricing was highly competitive as well. One of my biggest concerns with the project was the tear out because I knew my house would be a dust bomb and I have two small children at home. Mike and his crew did a phenomenal job. Not only did they tear out messy tile and wood in a timely fashion - they protected all of my furniture and did an amazing job with clean up. It was not nearly as messy as I anticipated. The installation crew (Jefferson and team) were fantastic as well. They were friendly and professional and did a great job with the installation. The only reason I rated Quality as "B" (and truly it is a B+/A-) is because I am being nitpicky. Some walls and baseboards were dinged up but this was really very minor. My furniture was taken good care of and the floors look amazing. This was really the only area for improvement but otherwise is was a perfect job. Keep in mind that I had all the floors in my home replaced so a few dings/scraped should probably be expected - but again, I'm a perfectionist. The biggest hiccup of the job was on my end - I made a last minute change to the flooring (remember, I had a tough time deciding) and even though I knew it was a major issue for Simple Floors, they were so incredibly accomodating and bent over backwards to make me happy. In fact, I am fairly certain I ruined Sandi's day and all she did was hug me and try to make me feel better about my mistake! So ultimately, I would recommend Simple Floors and Benjamin wholeheartedly. I'm happy to speak to any prospective customers and serve as a future reference.
Description of Work: I interviewed 6 different Angie's List highly rated flooring contractors and ultimately hired Simple Floors to replace all the flooring in my home (2500 sq ft).

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Gina R.
03/2014
5.0
flooring contractor, hardwood floor
  + 0 more
ESTIMATE: We met with Sandi at the showroom and she was very helpful. She definitely knew her products and reiterated some facts on flooring that substantiated another competitor's information. She gave us a rough quote as well as a sample of the flooring we liked. Sandi was also very prompt in responding to my emails. I returned to pick up more samples. Ron was also very prompt coming out to measure our room. He called to explain the quote and quickly updated the quote when I noticed an error in what we selected. We have not had the flooring installed yet as we are still shopping for estimates. INSTALLATION: Except for the 1 day delay on installation, everything went well. We understood that all jobs don't go smoothly and Sandi contacted us as soon as she knew the installation could not take place the next day as suspected, however, my husband did reschedule all his appointments that day for nothing and we had moved all the furniture from our living room. To accommodate us, Benjamin, the owner, arranged to have the installers complete the job on Saturday and Sunday. They definitely went out of their way to make sure we were not inconvenienced any further. Best of all the workers were on time and did a wonderful job. We love the floor and are happy with our choice of companies.
Description of Work: We decided to hire SimpleFloors to install our hardwood floor in our living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Mary S.
01/2014
5.0
hardwood floor
  + -1 more
It was a pleasure to work with this company they had a large selection of flooring, good prices and everything was done as promised. My floors look great!
Description of Work: Measured for wood floors, removed old flooring and installed new floors thro out my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Leslaw S.
11/2013
5.0
hardwood floor
  + -1 more
I have a very positive experience with simpleFLOORS. They are conveniently located off US 41 highway. The people in the store are very friendly. They are not pushy and gave us a lot of time to consider the options. All wood floors displayed in the store have prices on them [as opposite to for instance Yeager]. The person who came measure the house was very professional and nice and brought several wood samples with them so we can make a final choice. I had several companies come over and measure the house and provide estimates - including highly rated Yeager. simpleFLOORS were the best. I have chosen them and I was not disappointed. In my opinion simpleFLOORS is a very honest company. I liked that. The crew showed up on time and start working hard right away. [so no time wasting folks - get ready]. Be prepare for a lot of dust when they start removing the carpets. They were done in 2 days (around 1000 sf). Owner - Benjamin has visited the site couple times making sure all was fine. It was. The floor is gorgeous. Overall I had an extremely good experience with them. Highly recommended.
Description of Work: Removing carpet, install new bamboo floors in all rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

David J.
10/2013
5.0
ceramic tile, hardwood floor
  + 0 more
We are thrilled with our new floors and tile work in two bathrooms. In addition to new wood floors in all but the bathrooms, we had new tile installed in master and guest showers and a garden tub surround in the master bath. The tile work is stunning and the floors are beautiful. A minor markdown for "dust control" from the removal of the old ceramic tile. Some of the furniture was not covered well and there was a lot of dust in the garage from work being done outside. If you are having tile removed, there will be a lot of dust- no way around it - so be prepared to oversee the covering of furniture and surfaces to be sure it is done well. We had the wood crew and the tile crew working on top of each other, which wasn't ideal. I would have preferred to have all the tile work done first so there is no traffic on the new wood floors. On the other hand, the job got done more quickly with both crews working at the same time. Final analysis- we are very happy with the end results, and you really can't ask for nicer people than the Bee family.
Description of Work: Removed carpet and ceramic tile. Installed new wood floors, ceramic tile, and baseboard in entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Richard O.
08/2013
5.0
ceramic tile, hardwood floor
  + 0 more
We went to their storefront and started looking at the various flooring products that they sold At first, it was bit overwhelming with the number of products that you can choose from these days. Both Ben and Sandy were excellent to work with and had a very good knowledge of the products that they carried. They spent the time to explain all of our options, let us take many samples of wood and tile home to see what it would look like in our home and really helped us narrow down what was right for our home and our budget. They did the install in three phases. In phase 1, they removed all of the tile (over 1,500 square feet). The crew was excellent. They covered everything in the house that might get dirty or dusty. By the end of the day, all of tile was removed. This was one of our biggest concerns in that it would be real dirty but it turned out to be no concern. I have to say that I was very impressed. The crew cleaned everything up and even wiped the walls down before leaving. The house was probably cleaner after they left then before the removal. In phase 2, they installed the tile. They tiled two bathrooms and our laundry room. Both rooms came out great and they always asked us if they had any concerns about laying the tile the way we wanted it. He spent the time to make sure everything was perfect. In phase 3, they installed the hardwood. They had to install over 1,000 sq feet of hardwood. By the time I got home from work the first day they had installed more than half of the wood and it looked great. They finished the hardwood install the next day and installed all of the molding and trim pieces too. The install crew was fast and made sure everything looked great. Simple Floors (Ben and Sandy) made the whole process much easier than I thought it would be since it was a big job. The new flooring looks great and I can't say enough good things about Simple Floors, Ben and Sandy. I will recommend them to all of our friends and anyone else looking for new flooring.
Description of Work: They removed 1,500 square feet of existing tile and installed Hardwood and Tile Flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500
    • 1(current)
    • 2

Contact information

103 Whitaker Rd, Lutz, FL 33549

www.simplefloors.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Epoxy Flooring

FAQ

simpleFLOORS Tampa is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

simpleFLOORS Tampa accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, simpleFLOORS Tampa offers free project estimates.
Yes, simpleFLOORS Tampa offers eco-friendly accreditations.
No, simpleFLOORS Tampa does not offer a senior discount.
No, simpleFLOORS Tampa does not offer emergency services.
No, simpleFLOORS Tampa does not offer warranties.
simpleFLOORS Tampa offers the following services: Free in-home measures and estimates. Tear-out and installation services- prices determined by job.
NA

Contact information

103 Whitaker Rd, Lutz, FL 33549

www.simplefloors.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM