Hello, my name is Derek and I am the Owner and Operator of Pro Clean Pools. There are no contracts and I offer FREE ESTIMATES. I pride myself on offering the best pool service at affordable pricing. I was previously a service manager for one of the largest pool companies in the state of Florida. I make sure everyone that I have a chance to provide my services to are always happy. Feel free to contact me anytime for your FREE ESTIMATE or if you just have a question that you'd like to ask. I look forward to working with you so you can see what a real pool service is all about.
Business highlights
14 years of trusted experience
Services we offer
Basic Service and Full Service are the most popular Monthly Cleaning services that I offer. I will provide the service that fits your needs so that it is tailored to you and your pools needs.I also specialize in Green Pool Cleanups and Pool School for those who would like to learn how to properly maintain their individual pool. Pool Motors, pool and spa light repair, and equipment leak repairs are just a small part of the other services that I specialize in. All estimates are FREE! Call today!
Services we don't offer
I do not do anything structural such as; Resurfacing... I do have companies that I Highly recommend for such jobs.
Derek is very professional. I never owned a homed with a pool before so needed some education. Derek was has been very helpful & I would recommend Pro Clean Pools to others.
Description of Work: Weekly pool maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Clean Pools, LLC
Thank you so much for a wonderful review and for the kind words. I greatly appreciate your business, and it is a pleasure maintaining your pool for you. Enjoy your weekend!
BARBARA M.
05/2016
5.0
pool cleaners
 + -1 more
Derek spent a lot of time testing for leaks throughout the skimmer and around the perimeter of the pool, but did not find any leaks. He recommended doing a bucket test and if the results still appeared that the pool is leaking to contact another company that could further investigate the issue with more equipment. He even gave me a recommendation to this other company. For all the time he spent trying to determine the problem, he did not charge me at all since he couldn't find a leak. Derek is awesome! I will definitely contact him for any pool issues that I may have in the future and highly recommend him. He is so honest and upfront which is something hard to come by these days. Thank you Derek for coming by and helping me out! I totally appreciate everything you have done for me.
Description of Work: I contacted Derek to inspect for a leak in my pool. Over the last several months the water level has been dropping quite a bit and more than what I would expect from evaporation. This is the second time over the past year that I have contacted Derek to help me with my pool!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Clean Pools, LLC
I am so thankful for the opportunity to try and help, but this time I was unable to find where the leak is coming from. Besides the the leak at the pvc on the pressure side, there didn't seem to be a leak elsewhere that I was able to identify. I greatly appreciate your confidence in me and for your return business. I just couldn't charge you for the simple fact that I was unable to find the issue in the pool. Thanks again, and I look forward to helping you in any way in the future. All the best! Derek Douglas Owner/Operator Pro Clean Pools,LLC 727-773-6813 [hyperlink removed]
Mary C.
10/2015
5.0
pool cleaners
 + -1 more
I was unhappy with my previous pool service so I researched on Angie's list and found Pro Clean Pools. Derek came out and gave me an estimate which was about the same as my previous service and gave me a clear explanation of what was included and how he conducts his business. I hired him. He came out the next week to perform the weekly service and wow, what a difference. The pool is clean and sparkling. He left a list of services performed and some additional comments/recommendations so I knew he had been there and what he had done. Derek is very professional and does a great job for a fair price. I don't think you can go wrong hiring him to take care of your pool.
Description of Work: Provides weekly pool service - chemicals, cleaning filters, and brushing the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Pro Clean Pools, LLC
Hella [Member name removed], So very happy to her that you are excited and pleased with your pool service so far. I will continue to provide you with the best service around for.for . as long as you are a part of Pro Clean Pools. I thank you very, very much for the outstanding review and look forward to having you as a part of Pro Clean Pools in the future as well. Thanks again and see you next week! Enjoy your weekend! Sincerely, Your Pool Guy, Derek Douglas Owner/Operator Pro Clean Pools, LLC 727-773-6813 [Hyperlink removed]
BARBARA M.
08/2015
5.0
pool cleaners
 + -1 more
Derek was great! We talked for a bit on the phone and I described the situation. We scheduled a time for him to come to my home and arrived right on time. He checked the motor and another potential problem I was having and determined that the motot didn't need replacement and was working fine. Some sand had apparently gotten into the motor and was making the noise but the fan had expelled the sand and the problem resolved itself. He is honest, sincere and so nice and I will hire him in a heartbeat if something does go wrong with my pool filtering system. Thank you Derek! I was a pleasure meeting you!
Description of Work: The pool motor had been making grinding noise for several days after we had heavy downpours and the entire motor had been under water for a period of time. I contacted Derek to take a look at it and let me know if it needed replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Clean Pools, LLC
It was such a please meeting you, your husband, daughter and grandsons. I want to start by saying thank you for taking the time to submit a review for my company. I take great pride in my work, morals and values. Honesty is a very big one and it is always a pleasure to give a us timer good news about how there equipment is still working and that they won't have to spend money to repair something that doesn't need to be. Thank you again for giving me the oportunity to meet with you and I hope that you have a great week. Sincerely, Derek Douglas Owner/Operator Pro Clean Pools, LLC 727-773-6813 Www.ProCleanPools.com
Allen M.
05/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: Derek was very prompt and courteous. Started working on my pool right away and was able to fix leak on pipe leading from filter. Signed up immediately for weekly service, I was that impressed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Clean Pools, LLC
Hello, Thank you for your positive review and also for your business. The pool is looking great and the leak is all fixed. It is a pleasure working with you. Wasn't sure if I had mentioned it before, but if you refer a neighbor and they sing up for weekly service, you will receive 1/2 off of one month of service. Have a great weekend and Happy Mothers Day. Sincerely your pool guy, Derek Douglas Owner/Operator Pro Clean Pools, LLC 727-773-6813 www.ProCleanPools.com procleanpool2011@gmail.com
Daniel M.
02/2015
5.0
pool cleaners
 + -1 more
Derek of Pro Clean Pools is an excellent choice for pool maintenance needs. After comparing several, we found that Derek was not only one of the more reasonably priced services but is willing to teach you how to maintain/clean your own pool. Furthermore, he's pointed out various minor issues with our equipment and offered to repair it at minimal cost or he would let us know what we needed if we wanted to do it on our own. Bottom line, Derek is a stand-up guy and very trustworthy in my opinion. I'll be pretty blunt and say that some pool maintenance technicians don't give you the warm and fuzzy but Derek has all our confidence that he's not out to "get you." I've already recommended him to our new neighbor and we are extremely happy with his services.
Description of Work: Routine pool maintenance, chemicals/skimmer cleaning/filter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Pro Clean Pools, LLC
Hello [member name removed], First of all, thank you so very much for your business and for the kind words. However, I appreciate it even more that you feel the way that you do about me any what I and my business are all about. It is a pleasure having you as a customer and it is always nice speaking with you. Thank you for taking the time to leave a positive rating here on Angies List. It means a lot! Have a great day, Your Pool Guy, Derek Douglas Owner/Operator Pro Clean Pools, LLC 727-773-6813 [hyperlink removed]
Dianna D.
10/2014
5.0
pool cleaners
 + -1 more
Great communication skills, prompt professional service.
Description of Work: Provides weekly service and any equipment updates.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Pro Clean Pools, LLC
Hello [removed member name], Thank you for your review. I did however check my records, and it shows that you are paying $130 per month, not $150. The reason for this is due to the fact that your pool is around 50K gallons of water. A standard pool is 10K - 15K gallons of water. If you received other estimates and they came back to be less for the same exact service that I am providing, I would be happy to match the price. We greatly appreciate your business and are glad to see that your experience has been an "A" rating. Sincerely, Derek Douglas Owner/Operator Pro Clean Pools, LLC 727-773-6813 ProCleanPools.com
Joann H.
10/2014
5.0
pool cleaners
 + -1 more
He is always very nice and pleasant. He is always on time and does a nice job.
Description of Work: He comes each week to clean my pool. I've had trouble with a leak around the spa, and he was able to fix it as well as the vaccuum.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Pro Clean Pools, LLC
Hi [removed member name] , Thank you so much for a great review. I always look forward to seeing you every Friday morning and speaking with you. Taking care of your pool is a pleasure and I greatly appreciate your business as well. Have a great weekend and see you next Friday. Sincerely, Derek Douglas Owner/Operator Pro Clean Pools, LLC 727-773-6813 www.ProCleanPools.com
Kelly M.
01/2014
5.0
pool cleaners
 + -1 more
This company has been an absolute delight to work with. I bought a short-sale house with a large pool a couple of years ago. The pool required a LOT of work to clean up and get running. I had never owned a pool before and had no experience with maintenance and upkeep, much less repairs. I went through a number of larger franchises only to end up disappointed time and time again. The big companies were far more concerned with making sure I signed up for extended contracts than making sure I understood and was satisfied with the service I was provided. My experience with Pro Clean has been exactly the opposite. Derek came out to give me an estimate, heard my specific concerns and complaints about previous providers, and has worked hard to set himself from the cookie cutter-type services I was offered by other companies ever since. He has taken the time to patiently educate me about my pool, shows up reliably week after week to provide me with top-notch service, and has been able to help point me towards other reputable contractors in the area when he's seen that I've needed more extensive repairs. I've been very busy with work for the last year, so having a knowledgeable and reliable service provider has been really helpful in recognizing and catching minor issues before they become major ones. And the best part? Even though I've only seen Derek three times in the last 18 months (like I said, VERY busy at work), he's done a great job of communicating with me via his detailed written reports at every visit. Now I can just enjoy my pool, and isn't that the whole point of having one? This is one check I have no qualms about writing every month. I highly recommend this company without reservation. Not only will you be satisfied, you'll be delighted!
Description of Work: Has been providing weekly pool service, chemicals and cleaning, for approximately 18 months. Has also done minor repairs and given me great references for more involved repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Pro Clean Pools, LLC
Hi [removed members name], Thank you very much for the extremely kind words about me and my company Pro Clean Pools. I know that we don't get to see each other much. I strive to treat each and every pool the same as the next...as i it were mine. The rewarding part or me is when I actually get to hear from my customers about how they actually feel about the service that I provide. Your review is refreshing and I am very grateful to you for your business. I usually hear how my services are much better then the previous pool guy from those who have made the switch to Pro Clean Pools. Happy New Year to you and yours and I look forward to providing you with another year of worry free, and excellent pool service . Sincerely, Your Pool Guy, Derek Douglas Owner/Operator Pro Clean Pools, LLC ProCleanPools2011@gmail.com [removed hyperlink]
Dena and Stuart B.
08/2013
5.0
pool cleaners
 + -1 more
Derek arrived on time to give us an estimate for weekly pool service. We were given 3 service choices, depending on amount of service provided, from chemicals only to complete service which involves, vacuum,skimming, brushing tiles. He is knowledgeable about the pool pumps and thorough in his service which always includes a regular cleaning of filters no matter which service you choose. He is very flexible and always willing to do everything he can to serve and please his customers. He is fair, honest and told us to expect him at a specific day and time so that we know exactly when he is expected to arrive. He also will contact us if he needs to reschedule for any reason. I really like his consideration for his customers!
Description of Work: Derek came to our home and gave us an estimate for weekly pool service. He spent time showing us our system and explaining how it all worked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Pro Clean Pools, LLC
This is what I love the most about what I do for a living...the reaction that I get from my customers after they realize what true professionalism and care for you and your pool really is. I would like to start by thanking Dena and Stuart for their very kind words and for leaving myself and Pro Clean Pools an A rating. It is my pleasure working with customers such as yourselves. I look forward to always providing you with the best of the best service, and peace of mind when it comes to knowing that your pool and equipment are in good hands. Welcome to the Pro Clean Pools family and we are very greatful for your business. If it weren't for customers such as yourselves, we wouldn't be in business. Sincerely, Derek Douglas Owner/Operator ProClean Pools, LLC 727-773-6813 [removed website]
Janet P.
11/2012
5.0
pool cleaners
 + -1 more
We have been using Derek for our pool maintenance since we moved to the area last year. He is very professional and knowledgeable about pools, pumps, motors, etc.. He always goes beyond the call of duty to insure we are happy. He has good ideas to save money and offers to research issues for us. We had a lot of problems with our pool and spa when we first moved in and he was very helpful in fixing the issues. We use him for weekly maintenance and are very satisfied. We highly recommend his services.
Description of Work: Weekly pool maintenance, fixed pump,motor, vacuum issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Pro Clean Pools, LLC
Thank you so much for your kind words, and for leaving a great review. I enjoy maintaining your pool and helping out in any way whenever possible. Your business is greatly appreciated and I always enjoy speaking with you when I am at your home. It is always a pleasure working with and for wonderful people like yourselves. Since the holiday is next week, I hope that you two have a Happy Thanksgiving. Thank you again. Sincerely, Derek Douglas Owner/Operator Pro Clean Pools, LLC 727-773-6813
Katherine T.
06/2012
5.0
pool cleaners
 + -1 more
It's been so far so good. They come every Tuesdays and the person from the company has been out here for about a month. If I have any pool related problems he can repair it and if not he can refer. He is very flexible. It's $95 per month.
Description of Work: I just hired Pro Clean Pools, LLC for pool maintenance. They maintain the pool, put the chemicals needed and also service the pump that's needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Pro Clean Pools, LLC
Thank you so much for the kind words. I greatly appreciate your business and will continue to do an outstanding job. Pro Clean Pools would not exist if it weren't for customers like you. I also appreciate you leaving a review here on Angie's List. Thank you, Derek Douglas Owner/Operator Pro Clean Pools, LLC ProCleanPools2011@gmail.com www.ProCleanPools.com http://facebook.com/ProCleanPools
Jak A.
02/2012
5.0
pool cleaners
 + -1 more
In the process he has helped me learn how to work my equipment -- as I have never had a pool before. He is great, and a very kind guy. My kids are yapping at him constantly while he is here and he takes it all in stride. Awesome guy. Trust him completely.
Description of Work: Derek does a weekly cleaning on our pool, and he is great. I also had a break in one of my lines and he fixed it for a very reasonable rate. Next he will be installing a saltwater system on my pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Clean Pools, LLC
Thank you so much for your feedback, kind words and of coarse the great rating. I love maintaining your pool and repairing any problems that may come your way regarding the pool and or equipment. I look forward to any and all request, and future installs that you would like me to do. PS - Your children are a joy and I love hearing what they have to say when I am at the house. I enjoy their company and talking with them. That goes for you both as well, and I hope that you know that without me having to say it. Thank you again and thank you for your business. Without you, my business wouldn't be possible. Sincerely, Your Pool Guy and Friend, Derek Douglas Pro Clean Pools, LLC http://www.ProCleanPools.com
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Pro Clean Pools, LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Pro Clean Pools, LLC accepts the following forms of payment: Check
Yes, Pro Clean Pools, LLC offers free project estimates.
No, Pro Clean Pools, LLC does not offer eco-friendly accreditations.
No, Pro Clean Pools, LLC does not offer a senior discount.
No, Pro Clean Pools, LLC does not offer emergency services.
Yes, Pro Clean Pools, LLC offers warranties.
Pro Clean Pools, LLC offers the following services: Basic Service and Full Service are the most popular Monthly Cleaning services that I offer. I will provide the service that fits your needs so that it is tailored to you and your pools needs.I also specialize in Green Pool Cleanups and Pool School for those who would like to learn how to properly maintain their individual pool. Pool Motors, pool and spa light repair, and equipment leak repairs are just a small part of the other services that I specialize in. All estimates are FREE! Call today!
I do not do anything structural such as; Resurfacing... I do have companies that I Highly recommend for such jobs.