IERNA's Heating & Cooling

Great services

Good regular maintenance check up

Everything was great!

Very polite and professional.

Good and waiting for estimate

Great job by the technicians

Excellent work and service

Went great.

It went well.

Great job and great tech

they did a good job

Great job, great guys

Great job and professional

AC system replacement

Maintenance

very well. thankyou

Too expensive

Will use again

Our air conditioner broke in the middle of summer and my AC specialist wouldn't come out. I called Ierna's and he came out and fixed it right away. Next year I'll be replacing my air conditioner and I'm definitely going to use him. He has excellent reviews and a very nice reputation. He donates his time to children's home societies and helps a lot with the communities. He's a very professional man, and very respectable. The 345 dollar charge was our year's contract charge.

Prompt service. Required some troubleshooting due to humming noise and vibration. Got resolved. I am happy. Very customer oriented company. Will do anything to please you.

The unit never worked properly after they installed it. They came back numerous times to fix it, when they should have just replaced it. I would not use or recommend them. I think they're more concerned about just getting the unit installed rather than their customers.

We have been using their services for about five years. They offer a warranty for $700 for three years. They call to see if they can come out to check on the units. Their prices are reasonable, they are honest and come on time.

The service tech said there was a leak of Freon in the evaporator coil. He said he put in two pounds of Freon and reviewed a list of options (his recommendations) ranging from a new evaporator coil to a new top of the line system ($1,200 - $8,000). I hired another company to do another system check and to get a second opinion. They found no leak. I told him what Ierna's said and as a result had him do an electronic leak test. No leak was found.

After they removed the air-handler, I started doing the carpentry work needed to accommodate the duct work. I think the price was higher than it should have been since I did most of the carpentry work. The overall craftsmanship was poor since they always seemed to be in a hurry. I had them return because they allowed holes in the duct work. They did not follow up with a quality inspection. I asked them to check the system's performance, which should have been done after removing the air-handler. After a week, I had to hire another A/C company to check the system. That company told me the system was 50% undercharged which is why I was getting the noise in the evaporator coil.

The employee only checked the outside unit. He told me the contactor needed replacing, and the company was having a special for that part - get a service contract and a discount on the contactor. Otherwise the contactor would be $155. The three-year service contract was a few hundred. For a second opinion, I called Rheem Air Conditioning of Tampa, rated ''A'' on Angie's List. The contactor (just $25 with Rheem) on the outside unit did need replacing, but so did the duct work and the home's original air handler inside (totally falling apart: the previous home owner tried to tape up the duct work, but it wasn't helping; the coil was clogged beyond repair). The Rheem representative showed me everything. If I had hired Ierna, I would have had a crisis later to solve because the representative didn't look for all the problems.