Description of Work: The provider (Oscar Guzman- the VP of the Company) was scheduled to call on Thursday September 18, 2014 to confirm an appointment to repair a major leak in our roof on Saturday September 20, 2014. We received no call Thursday from him. I called and got his voicemail where I left a detailed message and ask him to please call me - still recieved no call back. Saturday came and no one showed up or called. My husband called the owner Jon Talman Saturday evening and spoke with him regarding the situation. Mr Talman was to call us back after speaking with Mr Guzman - we did get one call back from him but the situation was not resolved, I spoke with Mr Talman on this call and he advised me he again would call Mr Guzman again and contact me back. I never received any further communication. This was extremly unprofessional and terrible customer service.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$750
Jennifer B.
02/2014
5.0
chimney repair
 + -1 more
Our roof was several years overdue for replacement and John did a great job explaining all the options available to us. With his help, we selected a new roof and they installed it. They kept a close eye on the weather to ensure that they weren't tearing off the old roof only to have it rain. They did an excellent job in cleaning up (have you ever seen how messy a roof replacement is?). Everyone was professional and I was impressed with the fact that they came by after the first rainstorm to check the roof to ensure that there weren't any issues. I would happily recommend them.
Description of Work: Removed old roof and put on a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,700
LEE R.
02/2009
5.0
roofing
 + -1 more
The company was supposed to take all the shingles off and the tar paper - they were to replace everything. I went out to see how the work was going as I took the day off and they weren't doing as we had agreed. I had trouble communicating with the installers which was an issue but one was able to make out what I was saying. They did end up getting the work done as I wanted.
Description of Work: They replaced the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
ANNE B.
12/2008
3.0
roofing
 + -1 more
No work was done.
Description of Work: Had some one come out and look at a leak, told me it was not my roof. I asked if he would look in the attic, he said he was not ready to do that, but said he thought it was my chimney. Had another roofing company out, look in the attic for 1 minute found the leak and repaired it that day. It was the roof, could see the leak from garage floor with a flashlight.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Susan G.
10/2008
4.0
roofing
 + -1 more
It was a trial and error process, which was due to the odd construction of the roof. The final repair was successful.
Description of Work: They repaired a mystery leak in my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
Yes, I recommend this pro
Chris M.
07/2008
1.0
roofing
 + -1 more
Hired another company.
Description of Work: Never returned my call.
Rating Category
Rating out of 5
responsiveness
1.0
Response from CARROLLWOOD ROOFING CO
I'M SORRY FOR THE NON-RESPONSE, I MIGHT HAVE MISSED SOME CALLS DUE TO THE FACT THAT MY FAMILY WAS IN THE MIDDLE OF MOVING OUR HOME TO A NEW HOUSE. I TRY TO RESPOND AS FAST AS I CAN BUT THERE ARE TIMES WHEN THAT JUST IS NOT POSSIBLE. JON TALLMAN PRESIDENT.
M'LU M.
04/2008
5.0
roofing
 + -1 more
The squirrels must have been building some very well reinforced nests, because they ate/stole the existing lead boots. Jon replaced the boots, and secured wire mesh around the new ones so they wouldn't be eaten again.
Description of Work: Replaced the lead boots around the roof vent pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
BRUCE J.
04/2008
5.0
chimney repair, roofing
 + 0 more
Jon did a wonderful job and spent most of the day completing the work. In addition he found that the work ultimately required some additional materials. When we said that we would pay for the materials, he said that he felt that he must stick to his quote and we owed him nothing additional. Even though it was a relatively small cost, it still cost him money that he could have passed on and didn't. It appears that he did an excellent job. We'll see what happens the next time it rains!
Description of Work: Repair a leak around the roof vent and repair the external wooden portion of the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
ROBERT W B.
04/2008
5.0
roofing
 + -1 more
Jon was very professional and I couldn't have been more pleased. He spent 45 minutes to an hour examining possible problem areas, suggested that I start with the cheapest possible solution first which did not involve his company and if that didn't work to then go to a repair of possible roof damage. He gave me an estimate for roof repair if necessary and did not charge for the visit. I was very pleased and will use his company for any roof work I need.
Description of Work: Jon Tallman came out within 45 minutes of my call to look at leak. He took pictures of possible problem areas, many of which were cracks in the house and not the roof. He suggested that I fix those areas first as that would not cost much and then if it still leaked, he gave me an estimate for roof repairing a possible roof problem.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
NAN L.
02/2008
5.0
roofing
 + -1 more
Jon Tallman returned my called immediately and was at my house within a few hours of call. He was extremely professional and helpful. Took the time to go on roof to check area even though he felt it was not the roof. I will certainly use again if I have any any roofing problems.
Description of Work: Called Jon after heavy rainstorm left stain on bathroom ceiling. He went on the roof and fixed a nail that was questionable, but felt that the cause was probably from air conditioning "sweating". Did not charge for visit.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID D.
02/2008
5.0
roofing
 + -1 more
Jon was able to come over the same day an estimate was requested and arrived the next day at the promised time to complete the repair. Did the job very quickly and provided an assessment of the rest of the roof, without trying to sell me a roof. Will probably call him back in a couple years when it is time to replace. Would highly recommend to anyone needing repairs.
Description of Work: Replacement/repair of 40-50 sq. ft. of shingles that slipped loose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
kenneth N.
01/2008
5.0
roofing
 + -1 more
This was a 10% total satisfaction. It was planed and executed without a hitch. All materials were first delivered and ready for the job in a few hours time. The next day the roofers showed up and did not stop working at all. They removed and installed all contracted work in ONE day! My house is 2500 sq.ft. These guys are great and I highly recommend them to all.
Description of Work: Removed and replaced residential roofing/shingles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Sue C.
10/2007
5.0
roofing
 + -1 more
Excellent work. Very Clean. Accountable. Nice crew. You would never have known they were here. Only ask for Oscar Guzman- he will provide the best service. The owner is only there to collect checks and never returns calls.
Description of Work: RE-Roof. Highest wind rated singles available. Oscar found exactly what type and color I wanted. My roof was done perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Deborah L.
06/2007
5.0
roofing
 + -1 more
Estimate on Friday before Memorial Day. Roof started and completed on Tuesday. Oscar and his crew are the hardest working and most efficient team I've ever seen. Removed improperly installed gutters without charge and clean-up was great. In-law is roofer in another part of the state and work was done to his specifications. Only negative is the company doesn't take American Express.
Description of Work: New roof with 30 year dimensional shingles, ridge line vent, 6 nails per shingle, synthetic underlay, replace all eve drips, roof vents, lead boots, replace decking as required,install new skylights and 5 year warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,900
M G.
10/2006
5.0
roofing
 + -1 more
Any initial anxiety regarding the job was wholly put to rest by the thoughtful, efficient manner in which they completed their task. I would definitely recommend Jon Tallman and his team, under the watchful supervision of Oscar, to anyone wanting a professional job done to replace an old roof. It appeared that they really enjoyed their work.
Description of Work: Our roof had 2 layers. It needed cleared and replaced. The roofers worked at a constant pace to finish within the stated time frame. They replaced any areas in need of repair at a reasonable cost. Their ability to maneuver in our "outback" (a furrier yard than most) was remarkable. We have had 4" rains since the reroofing (in July) and the roof appears to have kept us thoroughly dry.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,190
CHERI M.
10/2006
5.0
roofing
 + -1 more
Overall my experience was great. The workers were very nice and cleaned up after themselves by removing all nails and debris that may have fallen during the installation (which was very important to us as we have two dogs that could have stepped on a nail if one was left in the yard). The only thing I would comment on is communication. Due to rains during the week their schedule understandably backed up. I called them to find out when our roof would be completed and it would have been easier to plan time off of work if the changes in schedule would have been proactively communicated to me. However the work was great and my overall experience was wonderful and I would recommend them to others.
Description of Work: We had a complete re-roof completed and several boards replaced due to warping. The workers removed the old roof and replaced with the new one all in one day. They were fast and very efficient and also cleaned up after themselves when the work was complete. I was very pleased with the promptness of receiving the estimate and having the work completed all within a two week timeframe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$6,000
MARK U.
09/2006
5.0
roofing
 + -1 more
I left a message and Jon Tallman responded the next day. He was able to come two days later and arrived at the time he said. He quickly fixed the problem and gave me an education regarding concrete roofs and their care.
Description of Work: Replaced broken concrete roof tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
THERESA K.
07/2006
5.0
roofing
 + -1 more
Prompt, professional, knowledgeable, reasonably priced, and honest. Definitely will do business with again.
Description of Work: Patched roof, done at my parents home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
KATHY G.
05/2006
5.0
roofing
 + -1 more
Like many Floridians we had to change insurance companies in September Unfortunately, they waited until 3 weeks before hurricane season to inform us, in their opinion, we needed a new roof. Luckily Jon lives around the corner, & was at our house within 10 minutes to give us an estimate. Making a long story short, the roof was replaced within a week. Our main concern was not having to replace our gutters (again) & Oscar, the foreman, was wonderful. There was not a scratch. The crew was the hardest working group of men we have ever seen, and when they left our property was spotless. Jon even came by at the end of the job to be sure everything was alright. Even if he didn't live so close we would highly recommend his company.
Description of Work: Replaced a roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
KENDRA C.
04/2006
5.0
roofing
 + -1 more
They were absolutely great! They took a half day to scrape the old roof and trim off and then came back the next day and put on the new roof and did the flat roofs. I only had to take the one day off from work so that was a huge plus. John was very professional as were his workers. They are highly recommended!!
Description of Work: Old roof was taken off. A new 40 year dimensional shingle was put on and two flat roofs tapered and sealed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,900
DENISE M.
11/2005
5.0
gutter repair, roofing
 + 0 more
THIS COMPANY WAS $2500 LESS THAN THEIR COMPETITORS. WHEN I TOLD THEIR COMPETITORS THAT, THEY COULDN'T EVEN SAY ANYTHING. THEY ALL SAID THAT CARROLLWOOD ROOFING WAS A GOOD COMPANY. SO I TOOK THE CHANCE AND I'M GLAD I DID. THE CREW FINISHED MY ROOF IN 2 DAYS. THEY ALSO DIDN'T ASK ME TO TAKE OFF MY SATELLITE DISH WHICH THE OTHERS DID. THEY TOOK IT OFF AND REHOOKED IT IN THE SAME DAY. THEIR PLYWOOD SHEETS ARE ALSO HALF OF WHAT THE OTHERS CHARGE. THE ROOFING MATERIAL THEY USE IS ALSO AT THE TOP OF IT'S CLASS. I WAS ABLE TO HAVE MY ROOF BEING INSTALLED ONE WEEK AFTER THE ESTIMATE WAS DONE.
Description of Work: NEW ROOF, 24 FT OF FASCIA.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,394
GLENDA S.
06/2005
5.0
roofing
 + -1 more
THEY USED A HIGHER GRADE OF MATERIALS THAN OTHER QUOTES I RECEIVED FOR THE SAME MONEY. VERY PROFESSIONAL.
Description of Work: RE-ROOFED, REMOVED OLD SHINGLES, REPLACED DAMAGED WOOD, 30# FELT, & DIMENSIONAL SHINGLES. INSTALLED RIDGE VENTS. BUILT A CRICK IT ON FIREPLACE CHIMNEY.
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*Contact business to see additional licenses.
Service Categories
Roofing,
Chimney Repair,
Gutters
FAQ
CARROLLWOOD ROOFING CO is currently rated 4.8 overall out of 5.
CARROLLWOOD ROOFING CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CARROLLWOOD ROOFING CO offers free project estimates.
No, CARROLLWOOD ROOFING CO does not offer eco-friendly accreditations.
No, CARROLLWOOD ROOFING CO does not offer a senior discount.
Yes, CARROLLWOOD ROOFING CO offers emergency services.
Yes, CARROLLWOOD ROOFING CO offers warranties.
CARROLLWOOD ROOFING CO offers the following services: RESIDENTIAL RE-ROOFING, ROOF REPAIR, WIND MIDIGATION UPGRADES