BYRD ARCTIC AIR CONDITIONING INC

The technician was well qualified and courteous and answered all questions patiently.

Prompt service. Excellent price plus quality work. Highly recommended.

EVERYTHING WENT WELL. IT TOOK LONGER THAN EXPECTED, BUT THEY SEEM TO HAVE DONE QUALITY WORK.

MY CENTRAL A/C SYSTEM (HEATPUMP) IS 20 YEARS OLD AND ISN'T COOLING PROPERLY. TIM FROM BYRD ARTIC A/C CAME TO MY HOUSE 8/5/05, CHECKED THE SYSTEM AND CONFIRMED THAT IT MADE SENSE TO GET A NEW, MORE COST EFFECTIVE SYSTEM INSTALLED. HE TOLD ME THAT HE GIVES HIS FINDING TO ''JERRY'' IN THE OFFICE, WHO WOULD CALL ME WITHIN A DAY WITH RECOMMENDATIONS AND COSTS. I DIDN'T HEAR FROM ANYONE SO I CALLED THE COMPANY TO SPEAK WITH JERRY. HE GAVE NO EXCUSE FOR NOT CALLING ME BACK AND ASKED WHAT I WANTED TO BUY. WHEN I SAID THAT I WAS WAITING FOR RECOMMENDATIONS, COSTS AND OPTIONS FROM HIM, HE BECAME IMPATIENT AND RUDE. WHEN I POLITELY ASKED IF HE WAS TOO BUSY TO GIVE ME AN ESTIMATE, HE HUNG UP ON ME. I WOULD STRONGLY RECOMMEND THAT BYRD ARTIC A/C BE REMOVED FROM ANGIES LIST.

GREAT! I WISH I HAD FOUND THESE GUYS SOONER...THEY ARE HONEST AND FAIR.

BYRD GAVE ME A GREAT DEAL ON A SCRATCH & DENT UNIT. I PAID LESS THAN HALF PRICE. THEY RESCHEDULED SEVERAL TIMES, MAKING ME MISS A COUPLE HOURS OF WORK. FOR THE PRICE, I'M NOT COMPLAINING.

I CALLED FOR ANNUAL CHECK UP. HE ASKED IF I WAS CHANGING MY FILTERS. I TOLD HIM YES. HE SAID IF I'M NOT HAVING A PROBLEM, I'M OK. TOLD ME TO GO TO HOME DEPOT AND TO GET THE RIGHT KIND (THE ACTUAL ONES RECOMMENDED FOR ALLERGIES)FILTER. ONLY NEED TO HAVE SERVICE EVERY 2 YEARS.

AFTER CALLING A NUMBER OF REPAIR COMPANIES, I COULD ONLY GET SOMEONE TO AGREE TO ''MAYBE'' BE ABLE TO ARRIVE ON THE SAME DAY; MOST SAID IT WOULD BE NEXT DAY OR BEYOND. I CALLED BYRD WHO ESTIMATED THE TIME OF ARRIVAL WOULD BE WITHIN 3 HOURS OF MY CALL. TIM FINLEY ARRIVED ON SCHEDULE AND PROMPTLY FIXED THE UNIT, RECOGNIZING A PROBLEM THAT HAD BEEN CREATED BY A PREVIOUS REPAIR TECHNICIAN FROM ANOTHER COMPANY. I WILL DEFINITELY USE THEM AGAIN! THANKS ANGIE'S LIST FOR THE REFERRAL!

CLEAN, COURTEOUS, KNEW EVERYTHING, VERY HELPFUL, NICE AND WILL CALL AGAIN IF I NEED MORE WORK DONE. HE WAS ON TIME, VERY POLITE, REASONABLY PRICED. THEY WERE GREAT.

COOLING THE UNIT TOOK LONGER THAN EXPECTED THEREFORE INCREASING THE LABOR COST.

JERRY AND DANIEL WERE PATIENT IN ANSWERING ALL MY QUESTIONS REGARDING PURCHASING A NEW A/C UNIT. I ESPECIALLY LIKED THE FACT THAT THEY DID NOT PUT ON A 'SALES SHOW' IN ORDER TO CONVINCE ME TO BUY A LARGER UNIT THAN WAS NECESSARY. THEY DELIVERED GOOD QUALITY SERVICE.

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He did exactly what he said he would but I later learned that his price was much higher than it might have been.