John's Sliding Door Wheel & Window Spring Repair

Timely? Yes Professional? Yes Reasonably priced? Yes there is nothing negative to say, they wiped up my floor (which was not necessary, they left it cleaner than when they came in). I thought I needed a new roller, he pulled it out showed it to me, and said I did not need one, there was wood stuck in the track. Took out slider and permanent door, cleaned the track, replaced doors, and replaced my lock/handle as well. I mistakenly wrote the check out for $5.00 more, and he pointed out that I overpaid immediately. I told him to keep it, very much worth it for his honesty and ethics. He was also teaching a new recruit, and he took the time to explain everything to him. I literally cannot think of a single thing they might have done wrong. Excellent job. I dont want to see him again soon, :-) but if my other doors get stuck, he will be my go to! 100% recommend.

John was on time courteous, and quick. He was able to repair all the windows we wanted in less than an hour. I intend to use him again.

Excellent is the best way to describe. He did a great job. He's a great people person.

John was punctual, knowledgeable and courteous. Door has never been smoother.

John took the entire door off thoroughly cleaned and replaced the rollers. He did a great job. He was not cheap (it was a small slider) but he did the job well, I would thoroughly recommend for this type of work.

John was everything and more than anyone could ask or expect on a job extremely well done. Price was very reasonable. Johns is courteous, very professional yet down to earth and an all around great person. My door slides better now than it ever has.Highly recommend John and his service. Will call on him again for all my window and door issues.

I highly recommend John. Firstly he was professional, showed up when he said he would, called me back as he said he would, and best of all charged me what he said he would. I like that he was very up front about his costs. I called another company that advertises and my friend had used - they quoted me more ($135-$145 per door), John charges $165 for one sliding glass door and $85 for any additional doors done at the same visit. I also like that he was honest with me and told me I did not need to do my 3rd sliding glass door, which I appreciated. I know the price seems high, but this is what it costs. He was really nice and a professional gentleman, he has done this for many years. I felt I could trust him and I highly recommend.

Excellent, took about an hour and half, but his work was professionally done and price very reasonable.

Excellent work and locally which is very nice. No problems and everything nicely cleaned up. Price was good for such a heavy, difficult door.

John's voicemail greeting tells you exactly what will happen. And it did. He called us back, laid out a time, was prompt and arrived with tools and parts. He very obviously knew what he was doing as he got the job done quickly and expertly. The parts he used were better than new (more rollers) and the door virtually flies across the track now. He used a shop vac and vacuumed MY LANAI PAVERS. Friendly, including toward our two dogs, and I'd use him again in a half a heartbeat.

John has been in business 30 years and really knows his stuff. Told us on the phone that there was a good chance our doors were too old and wheels could not be replaced but we wanted him to look at them anyway. He quoted the price of the repair and that is exactly what he charged us after the job. Turned out there were replaceable and John had the parts in his truck so no waiting for an order. The doors roll better than they have in the 33 years I have lived in this house. I'm only sorry I did not do this years ago. I very highly recommend John for any door/glass repair. He is definitely in my Rolodex and I would freely recommend him to anyone who needs his services.

It went great. John is an honest and hard working individual. He calls you back when you leave a message what he did to the door and screw has increased its life for another 5 years. I am very happy with his work

John explained costs on the phone prior to making appointment, which was greatly appreciated. He did a courtesy call the day before as a reminder and showed up on time the next day. I asked him to check all three sliding glass door to assure there was nothing i needed to concern myself about, and of the three only one needed work. It was a door that i never use because it took so much effort to open and now it and the sliding screen both open with a gentle swipe. I am totally satisfied.

John was extremely professional. He called the day before the job to confirm his scheduled arrival.He was on time. Got the job done quickly, and was very meticulous in making sure everything was functioning and cleaned up before he finished. The doors work better than ever!

John seems to the point in life where he's more concerned with doing a good job right rather than "money grubing". That usually leads to a good quality job and he's no exception. He arrived on time and has a great knowledge of his product and how to repair it. Took him about an hour with minimal fanfare and absolutely no mess. He made sure to test it extensively and saw that I did as well. Price was as agreed over the phone. No drama, just a good repair.

John was punctual and did the job quickly. He was very thorough in his cleaning and adjustments after replacing the glass door wheels and my glass door moves easily and smoothly again.. UPDATE 11/19/2015: Door started a small scraping noise a few weeks after the repair and John came out the day after I called to adjust the new wheels. Excellent Service.

He was fabulous, very professional. Took about 20 minutes and everything was highly satisfactory. Definitely would recommend him to everyone in need of his services.

John scheduled a time to come out (less than a week after I called) and installed 2 new wheels on my sliding glass door. He really knows his doors. He told me the name of the company that made the doors and all about it. I was really impressed. It took about an hour and now the doors work so much better. I would highly recommend him if you need sliding glass door work done.

John was very responsive. He returned my voice mail the same day I called. He was very clear with his pricing on the phone. We set up an appointment for a few days later. He gave me a reminder call the day before and called me when he was on his way to my house. He showed up exactly on time. His service was great and he did a great job. I thought he was a tiny bit expensive, but he took about 20 minutes to do what it would have taken me two days and two trips to Home Depot to do, so he was worth the cost.

We were contemplating replacing our sliding glass door and for a fraction of the cost we now have a door that slides very easily. John showed up on time and did a great job on our sliding door repair.

John is great he called ahead, got there early, did a great job, was polite and professional. Don't hesitate to call him for service on your sliding glass door. My mom was really struggling to open this door and now her life is much easier. Thank you!

Communication was great and the work was well done.

John called me back the same day I left a voicemail -- which is virtually unheard of in any repair industry I have ever dealt with. John told me he could perform the services the next day around 12pm. He called me at 11:45am and told me he was 15 minutes away. He showed up right on time & told me it would be about an hour. It was an hour exactly. He was very professional, very courteous, and did an awesome job. I really can't say enough good things. I'm so happy with the outcome. I always thought I had to buy a whole new door...and I have lived with this for 10 years. I wish I called him years ago.

I spoke with John twice on the phone. I told him I was't sure exactly what was wrong with my sliders. I told him I have trouble with the doors and the screens and have been told by a number of handymen that the tracks need to be replaced. John said he didn't repair screens at all but could replace the tracks if needed. John was punctual. He looked briefly and said there was nothing he could do. He said the tracks and doors were fine and the problem was with the screens. He said he only replaces wheels on doors and said that is what he had told me. I would not have had him come out if that' all he had told me he did, as I was told the problem was with the tracks. John stated that there is virtually nothing you can do about screens. He said they were made as an "after thought" to doors and they simply don't work well after awhile. He had no suggestions. Then he said the service call would be $69.00. "But, he said, if you give me $20.00 I won't write it up and we'll call it even." (I'm not sure what that means since he's the owner.) I gave him $15.00, although I wish I hadn't given him anything as he did nothing and was at my house 10 minutes! Beware!!!

John, the owner, fit me in the day after I called as he had a cancellation. He called ahead of time to say he was on the way just as he said he would. He was a sliding glass door repair expert and knew exactly what had to be done. The doors were about 30+ years old and were difficult to slide and always coming off the track. By the time he was done they could slide with the "pinkie" and with very little effort. I doubt they rolled that good when new. This is the person to hire.