Express Affordable Flooring is a member with pro source, its members only for sales and installs, i get whole sale prices for carpet.we have a total of 3 crews, we sub work through USIG all 16 stores of home depot, and all stores of Lowe's. we also do work with flooring craft inc, i have experience with expo design center and all 12 stores of pino tile and carpet.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
We offer Free estimates and samples right to your door step. We do everything From moving furniture to vacuuming. 110% of customer satisfaction, i know what it takes to get the job done in time and right. with purchase of sales and install customer receives 25% off sales or install your choice. i have my general liability, work men compensation, work menscomp exempt and LLC.
Dennis collected a $12k deposit from us in July 2022 for a kitchen remodel that was supposed to get started in January 2023 and has ghosted us! He is a criminal.
Description of Work: Kitchen remodel
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Nancy K.
05/2022
1.0
carpet installation
+ -1 more
Too bad I paid him. I filed this complaint with the BBB, which he is a member of, and he refused to respond. After having another company remove all my rotted wood flooring after a slab failure I hired them to prepare the floor for carpeting. He said he would scrape off the glue residue and sand the concrete. He would then use Hydroban to put a water vapor seal on the concrete. He knew I was going to do this job in two parts. I wanted to make sure the water vapor seal would hold before installing the carpet, just in case it leaked again. On 3/22/22 His employee scraped the glue, sanded the concrete and then applied 1 coat of Hydroban. He was going to leave but I told him I knew 2 coats needed to be done. He checked with his boss and came back to apply 1 more coat. I asked if the floor had properly dried before he applied the next coat and he stated it had. It was only 20 min. in between. I was beginning to realize the employee did not know what he was doing. I later noticed that I could see the old staining on the concrete through the 2 coats and there was a white small hole, about the size of silver dollar, in the middle of the floor that had no product. I messaged Dennis and he said he would send the employee back when available. I contacted Hydroban to check on how long I actually could wait to walk on it and then found out that the entire job had been done wrong and it was never appropriate to be used with carpet, vinyl or wood flooring to begin with. Only a cement based product such as tile. I called Dennis who then called and spoke to Hydroban. He called me back with information about a product, Drylok, that he would use to redo. We discussed when he would return. He said it would take about 1 and half weeks. After waiting, I called, He started not answering my calls, not opening my txt messages for days. He finally called with multiple excuses. Then he txt's me on a Sat. 4/16 am I available Thurs. or Fri. the upcoming week. I said Thurs. Txt me on Tues 4/19"I will call you this afternoon and go over everything with you." Still waiting. The pictures are what I am left with . Mistakes do happen, it is how a company responds to them that makes them good or bad.
Description of Work: Prepare concrete for Hydroban waterproofing and install carpet at a later date.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
Sam D.
09/2015
2.0
carpet installation
+ -1 more
siTo many excuses, poor work vs other laminate installers. He forgot to glue down moldings that separated the carpet from the wood, a week later they popped up. His tile work was mediocre at best and very wasteful. His laminate cuts were chipped and poorly cut. He forgot to staple down parts of the stairs carpet at the bends. His crew never did tile before and broke 3-4 times the amount of tile of our existing flooring trying to pull out a single tile. The company he uses Pro Source is over priced for the quality (I could have installed 4 floors for the price of one there). He was late, or had no crew with him (when stating at the beginning he had a whole team).
Description of Work: Shower Tile Carpet installation Laminate flooring
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$2,500
Debra D.
02/2014
5.0
carpet installation
+ -1 more
Dennis came with one other guy and they were so professional. They set up, did the work, then cleaned up. They were so patient with my sister's annoying dog (who's staying with me) who wouldn't leave them alone!! So nice to work with and the carpets look great!! :)
Description of Work: Express Affordable Flooring installed our carpets.
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Service Categories
Carpet Sales and Installation
FAQ
Express Affordable Flooring LLC is currently rated 2.3 overall out of 5.
Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Express Affordable Flooring LLC accepts the following forms of payment: Check,PayPal
Express Affordable Flooring LLC offers the following services: We offer Free estimates and samples right to your door step. We do everything From moving furniture to vacuuming. 110% of customer satisfaction, i know what it takes to get the job done in time and right. with purchase of sales and install customer receives 25% off sales or install your choice. i have my general liability, work men compensation, work menscomp exempt and LLC.