Complete Air Mechanical

Chris was fast and efficient.

Amazing customer service!

Went great!

quick, straightforward

It went very well

Everything went great

It went fine

Everything went very well!

Great job...

Good job guys

Good work.

When the technician got there, he said it needed to be replaced. I accepted that, since the old one was clogged, despite that another AC company who had looked at it said it only required cleaning. I was quoted $1470 for the new part, along with a new wire for the thermostat. I showed up on the day of install myself to see what he was putting in for a new coil. He said it was damaged and could not be used after all, and he would have to get another. So I went there again the 2nd time he was supposed to change the coil, but did not actually see what coil he put in. The a/c improved. I wasn't very happy about the $300 to $1470 bait and switch, but had everything gone well, it would have been OK. The problem came in when I asked what size filter the tenant needed to buy so the coil would not get clogged again. It was a very strange size, and the new coil had a very strange filter fitting. He said to call the office. I called that office over and over again for the last 2 months. Each time, I was told that I'd have to call back, or reached an answering machine. At this point, all I wanted was the part number for what they put in so I could find out from the manufacturer what brand it was and what type of filter would work best. No way to find out. So at this point, I have spent nearly $1500, and the AC will get clogged again because there's no way to figure out what type of filter will work on it. These people are very unprofessional, and I would not recommend them to anyone.

We contacted Complete Air Mechanical since our warranty company wasn't able to come out for several days. A technician came out and replaced the run capacitor. After less then 20 minutes the air stopped working again. The technician then applied two additional run capacitors and advised us he could not get the air running without adding a kick start kit and in addition that our compressor was going but these repairs would keep it working for now. The repairs were completed and the air started working again. We kept our appointment with our warranty company since we were advised by the technician at Complete Air that our compressor was going and we wanted a second opinion. When the warranty company came out, we were advised that the run capacitor that Complete Air Mechanical installed was the wrong one and the kick start was unnecessary. This resulted in paying 60% more than was necessary for the repair done by Complete Air. When we contacted the company about a partial refund, they would not call us back but did email us. They stated that the part that we claimed was incorrect (the run capacitor) was not put on by their company (said the technician didn't even have that part on his truck) and the unnecessary part (the kick start kit) was needed which it was not as that part is sitting on our dining room table yet our air conditioner is still working. In addition they and refused our offer to have someone come out to our home and inspect the repairs as well as respond back their reply in which we sent a follow up email without any response. Overall we were displeased with the price of the service and the professionalism of the customer service staff. We would not recommend using this company.

After a slight struggle getting the vendor to process the only purchase (Angie's List customer service was great), they showed up and did a great job of cleaning out my entire ventilation system. The contractor was very professional and did a thorough job throughout the whole house. The only thing not complete was the dryer ducting which was included but the piping that vented into the attic needed to be repaired. So, no disappointment there. Very professional job.

He arrived on time, took his time with the work, was very neat and did a nice overall job. I would use the service again.

The service tech cleaned all of our air ducts and also cleaned the vents for each one. He made sure that he cleaned the floors surrounding the vents in case any dirt fell on the floor. He spent about 4 hours without stopping and did a great job.

It went well and I notice the difference in our air .

Arrived when promised and remained until all the vents had been serviced and cleaned

The installation went very well. The technicians were knowledgable and informative. I was very please with the fact that they were prompt and the installation time was as they promissed. I was also very impressed with the thorough clean up of the installation.

All went VERY well... Service was prompt and very professional. Any employees I had been in contact with on the phone as well as in my home were very helpful and pleasant.

Complete Air Mechanical was very prompted and helpful during my service. I have 2 children in my home and it was extremely hot. They diagnosed everything very quickly and was very helpful in making sure my wife understood what was going on and informed us of the new system we would be getting. They got us on schedule for install right away and in no time at all we had air back in our home. We were so impressed that we called them back to do our duct cleaning and our insulation. We will definitely recommend this company to all of our family and friends!!

This was by far the most frustrating and infuriating experience I've ever encountered with a service company in Florida. On 09/21/2010, I called Complete Air Mechanical of Central Florida, the same company that installed my AC system about 4 years earlier, and explained that my system would not shut off and it was not cooling my house. They sent a tech out to check the system. I mentioned again to the tech that the unit wouldn't turn off, and he could clearly feel that there was no cool air blowing. He checked the inside unit, and then went outside to check the outside unit. He told me the compressor on the outside unit was very hot and needed to be replaced, and it would cost $898.00. I was unemployed at the time and I felt this was an extremely high price to pay for a compressor, but it was 86 degrees in my house and my daughter was ill at the time, so I felt I had no choice, so I said to go ahead and replace it. He was there for a little under an hour, and said they'd send an installer out in a couple of hours with the new part. The installer showed up and I mentioned again to him that the system doesn't turn off. He replaced the compressor, then came inside and check the inside unit, and said it was working properly and should cool off the house in a few hours. He also took a litlle under an hour, and left. I'll round that off to 2 hours labor. On 09/22/2010, after the system ran all night, and I still had no cool air, I called the company again and and explained to them that I still had no AC and it still won't turn off. They sent the same installer back and he checked the inside unit again and told me that the evaporator coil was no good and needed to be replaced and it would cost another $898.00. I was devestated, I really couldn't afford this kind of money and after begging for a break, he called the company back and asked if there was anything they could do for me, so the person on the other side said to knock off $100.00. Whoopie! Agian, feelling stressed and that I had no other options, and with that whoping $100.00 break, I gave the go ahead to replace the coil. As he was leaving he told me I was lucky that these parts were covered under the manufacturers waranty, otherwise it would have cost me a lot more. I was speachless! While the installer was on his way to get the new coil, I called the company back and asked why it was costing me so much money, ($1696.00) if these parts were covered under waranty. This person in the office explained to me that they use flat rate priceing and they don't charge any sales tax. I was growing very suspisious at this point, then asked if I could get the old compressor back to have it tested, and she refused stating they had to send it back to the manufacturer to get credit for it. I then asked for a writen breakdown of the costs and charges, and she again refused stating that they don't do that and that I was basicly just paying for labor. After this phone conversation, I was extremey agitated and feeling like I've just been fleeced of my entire savings, I tried to calm down. The installer came back a few hours later and replaced the coil, and again I mentioned the fact that the system wouldn't turn off and he said it was probably a problem with the controller board, a part that costs under $100.00. No extra charge to me though. Whoopie! again. He was here for a total of about 4 hours that day. Here is my sumation: I don't believe the compressor or the coil were bad. I believe it was the controller board the whole time. However, after contacting several other AC companies for comparison, I was told by at least 3 of them that they didn't think those parts were truly bad either, and that even if they were, and they were covered under the manufacturers waranty, it should only have cost me about $300.00 to $500.00 to replace both the compressor and the coil. Do the math here, on day 1 total labor hours (I'm only counting the time these tech's were in my home), was about 2 hours. Day 2 was about 4 hours. Now $1696.00 divided by 6 is approximately $283.00 per hour. My doctor and my lawyer combined don't charge that much. So, either this company is completely corrupt and has no problem at all with sucking the life out of cutomers through thier wallet, or they have the most incompetent technicians in the country. Also, as some cool weather set in here last week, I went to turn on my heat and found I had none, I'm scared to death to call these people back here, yet I know it was them that caused the problem.

We chose them because they came in with the lowest bid and were recommended by our contractor. Unfortunately, our contractor and the installers ended up not getting along. Now that the remodel is complete and we are living in the home we question decision as well as the location and sizes of some of the vents and the number of the vents in some of the rooms. For example, the small master bath has two supplies while the master bedroom has one and is it right over the bed. In the exercise room, which is on the east side of the house, they placed the return right next to the supply. They only offered one type of register which was a very poor product and showed no interest in helping us locate something of more quality. We would not use them again nor would we recommend them.

I paid them $75 for a service call and they didn't do anything. They had water everywhere. I wouldn't recommend them at all.

After receiving 3 different companies estimates we chose Complete Air Mechanical. They were the most informative and were able to answer all of our questions unlike the ''salesmen'' from the other companies. Cliff showed up on time and was very knowledgeable. He repaired the work the previous company had done wrong and gave us pointers on how to make our air conditioner last longer. It eventually needed to be replaced anyway. Cliff deducted the cost of repair for first visit from the cost of a new system. So in the end we didn't pay anything for all the work he did cleaning it and trying to fix it originally. He installed the new system and even stayed until after midnight making sure it worked properly so we didn't have to go another day in the heat. Fantastic warranty options and very reasonably priced, worth every penny. I am hiring him again for our addition and recommending him to my family members. Great Job!