Aadvanced Leak Detection Inc

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What a good experience! The technician (also part owner of the company) arrived on time, as scheduled and was fully prepared to track down the cause of our leak. This man spent the better part of 7 HOURS going over every inch of the pool! He was meticulous in his methods and absolutely thorough in his investigation, both in and around the pool and related equipment. After the leak was detected, he took the time to explain the nature of the fault and the best course of action in order to remedy the problem. In addition, he pointed out some minor related hardware issues at the pump that warranted our future attention. It was a pleasure to monitor someone with such a complete understanding of pool systems, a commitment to service and utter attention to detail. A-advanced has made a customer for life...we couldn't be more satisfied.

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gentleman was extremely proficient at his work. and I would highly recommend him to anyone else requiring this type of service.

This company was recommended by my pool maintenance company. I called to schedule the appointment. They couldn't come out for another week because they were so busy. And if we didn't take the appointment available the day of our vacation, it was going to be another week. So, scheduling was a problem The guy arrived on time, did his job, jumped into the pool with his wet suit, etc. Then, one hour later he knocks on the door and gives me a bill. The bill was for $405. I was told by my pool maintenance guy this company would be around $250-300, depending on how long it took. I asked the guy about why it was so high, and he explained to me that the pricing was based on and quot;features.and quot; So, even though he wasn't in the pool for very long, I had to pay an additional $150 just because I had a water fall and a hot tub. It didn't matter that the repair was simply a cracked light hole (which he just plastered, he did not replace). I'm sure it will start leaking again soon, as it was not replaced. The total time he was at my house was 9:05-10:15, so just over an hour, including our discussions and unloading his equipment. Be prepared, because if your pool has six features, even if they take fifteen minutes, you will get charged in the neighborhood of $600. I called and quot;Stephanieand quot; to complain about the price and her only response was and quot;you should have asked.and quot; I responded you should have told me. I realize it is not cheap to fix a leaky pool, but I only pay my attorneys $290 an hour. $405 to fix a cracked in my light socket is highway robbery, no matter how you put it. If you want to get ripped off, give these guys a call.

They did a superb job. They were diligent in their searching efforts and able to repair the leak within a week.