A Sun State Trees Inc

If you don't care about your neighborhood or nature, hire this company. They toss animal nests in the chipper without checking and do not care about rehoming squirrels or other wildlife like reputable tree removal companies do. They have damaged our neighbor's property and don't care about their reputation at all because they win all their jobs based on low price alone. People are afraid to report them. Just read the Google reviews out there.

…. Continue from my post on 12/13/2020. The contracted A Sun State Tree, Inc came back and remove five (5) Ground Stumps on 12/15/2020 and completed and finished the work. Very professional job. Thank you!

Bravo Sun State Tree service!!! Alejandro and his team came right after Hurricane Sally. They were able to remove 20 trees at my home without a hitch. Then they came to my business and removed a massive oak tree ready to fall off the bluff onto a neighboring business and possibly ripping up our building with the root ball. They trimmed two other 100 year old oaks and made them look beautiful! These guys are high quality, honest and hard working, they will get the job done and relieve the stress of tree destruction. Give Alejandro a call if you have any tree removal or pruning issues. You won't be disappointed!!!

On Monday August 17 2020 a very large water oak that was in my backyard that had been hit by lightning split and the top came crashing down. At that point I needed to get the rest of the tree cust down asap as a very large branch was remaining over my house. I had used A Sun State Tree previously to remove several large water oaks in my front yard and had a very good experience with them then. So I called them first. A sales consultant Kevin was out within an hour and gave me an estimate of 2500 to "remove" it as was written on the contract. I agreed and signed the contract. They had a crew out within two hours at about 3PM in the afternoon. They quickly went to work and cleaned up debris, cut off the large limbs over my house etc. Shortly before 5 Kevin asked if I could give them payment. Normally I would not pay for a service until complete but due to my good past experiences I said ok and gave him payment. The crew cut down the rest of th tree that was standing (leaving it in my yard)and said they would be back tomoorrow to cut it up and get the rest of the debris. The next Day no one showed up in the morning and I called and was told they would be there that afternoon. The following day the same thing and when I called I was assured someone would be there that afternoon. No one showed. This went on for two more days same thing. I called Kevin in the afternoon the 4th day who did not answer and I left a message and he never returned my call. I then went to the interent and saw lots of reports from people saying they did not complete work. in my case the crew was here a little over 2 hours cut down the rest of the tree (leaving it in my yard) and took only a third of the debris. They left a pile of logs on my front lawn near the road I had to remove at this point so my grass did not get killed. I have never had such a bad experience with a service of any kind. The office lies everyday that they will be out and the sales consultant Kevin stopped answering my calls and does not respond to messages left.

Very professional job, they were prompt, and cleaned up all debrie.

Horrible service and communication. We contracted this company to remove a tree and the stump, they came and removed the tree, got paid that same day for both services and never came back to remove the stump. After several phone calls, I found out that their small stump grinder that fits in my yard was broken and the employee informed that has been damaged for months meaning that they took the job knowing they will not going to be able to complete it. After so many frustrating phone calls with no results, I ended up paying another company to remove the stump. If you dare to use this company make sure they have everything they need to finish the job before you pay them, you will not get a refund and they will not return your phone calls.

Job was incomplete. Limbs near power lines quoted but not removed. Calls, emails and visited ASTS but no callbacks, no return to work. Filed small claims and sent summons to their Registered Agent through Seminole County Sheriff Office, returned undelivered as no such person no such address. I'll never recommend them.

Their service was professional and affordable. They performed all work as expected and in a reasonable amount of time. I have used two other tree services in the past and A Sun State ranks the highest of the three.

First of all price was outstanding, appointments not kept and no communication to let me know what was going on. Crew to cut down tree was great, within minutes the tree was down and hauled away. Clean job and crew was very professional. My sales rep went on vacation and no one followed up with the stump grinding. Price and work were worth it but please work on communications. 35

I called A Sun State Trees, Inc. to try to get someone to come out to our home to give us an estimate on removing one oak tree that is dead and trimming another oak before hurricane season begins in June. I initially spoke with Kevin and he wanted to come out the day of my call but I could not leave work to meet him at my home to show him what I wanted done. He told me that he would be unavailable the next day or so because he would be on a job. That is understandable. He told me that someone else would get with me about the estimate. Another gentleman called (whose name I cannot recall) and we talked about his coming to my home when I wasn't there to look at the job. Even though I was reluctant to do things that way, I told him that my wife would be there and that she could show him the two trees I wanted cared for. This representative told me that he would send me an e-mail message or text message telling me what he thought the job would cost. I never received an e-mail or text message with that information. So, I don't know where we stand with A Sun State Trees, Inc. If they are too busy to take on my job or think the job site is too far away or whatever the problem is, why don't they communicate? To me, this is not good business practice.

They were very polite, quick and efficient. Cleanup outstanding. Their price a little high for what was done.

Excellent the workers were very skilled and efficient all went well The asked me to give the ok before they did any cutting to ensure that they understood my expectations They cleaned up all leaf and branch parts They worked as a team

The crew was very nice and did a good job. However, they did not finish the work. I was told they would need to come back out with the lift to fish trimming the tree limbs that were higher up. I called the sales rep and the office several times only to get the run around or no answer at all. Each time I called about the status of them completing the work I was told someone would get back to me. No one ever did

4 months after starting the job there still is no completion of the work. Broke sprinklers, ruined grass, nothing done in a timely matter and The WORST communication skills I have ever experienced.

The job began well. Despite being busy due to hurricane season the estimator arrived within a week and on time. He was freindly and knowledgeable. The price was reasonable based on the timing of the job as there was a high demand for tree cutting services. The initial part of the job was satisfactory the work began on time and the cutting and removal was done professionally. Getting the stumps taken care of was another story. It took almost a month to return and finish the job despite several calls inquiring about finishing the job. Two of my calls were not returned. When the stumps were finally taken care of I was satisfied with the work.

I CAN NOT believe the horrendous treatment I've received by this company. If I could give them a 0 I would. I signed a contract on 12/7/17 for them to remove 3 trees, trim back another, stump grind all three tree, then completely rake the entire back yard and haul the debris and stump grinding away. I explicitly explained that I had just been release from the hospital with a severe kidney infection as well as pneumonia. I CAN NOT do this work myself. As of my last phone call to their company and speaking with "Dee" on 12/19/17, she PROMISED me she would follow up on everything and get back with me. NOTHING. I called Kevin/the salesperson for the umpteenth time on 12/20/17, he PROMISED the job would be finished by end of business today. NOTHING. This is an absolutely HORRENDOUS way to run a business and has hindered my recovery process greatly. You should be completely and utterly ashamed of yourselves for doing this to anyone, let alone a sick 60 year old woman.

Great, Angelo came out for the estimate, he was pleasant and professional.

The Project Manager Angelo was very helpful in determining my needs and coordinating the efforts at a reasonable price and time scheduling. The 6 man crew arrived on time and with fantastic equipment and worked hard to complete the job and we're very concerned about my satisfaction with their efforts. Sunstate Tree are friendly, reliable and very customer focused service provider. I am delighted with their company.

My husband spoke with the company on a Thursday and stated that we required notification/phone call on the day of service so that he could be there. The company representative stated that she didn't think it would happen until Saturday. I arrived home on Friday afternoon to find a crew of men in my driveway and standing in landscaping beds trampling mature landscaping, a lift truck driven into and on top of the landscaping (instead of simply raising the lift), and the limbs of the tree gone as well as large swaths of a 10 foot hedge, through which cut limbs had been dropped instead of roped. I called my husband to come home and he arrived in 5 minutes. In his conversation with the foreman, he learned that the crew had actually entered OUR backyard (different address than the contract) in order to remove OUR trees. Fortunately, they deemed the project too difficult to start with and did not remove our backyard trees. My husband spoke with the owner and asked him to come look at the damages and that he would need to make it right or make an insurance claim. The owner stated he would come out the following day. Five weeks and several phone calls later we still have not had anyone return our calls.

Tree trimming was good. Everything else, not so much.

It did not go well as he hung up on me. Is that any way to run a business. An estimate is just that and a customer is not obligated to take it just as a company may exceed the estimate. I will never call them again as there are many more business like and courteous companies You can take them off angies list as far as I'm concerned

Angelo scheduled my $2000 tree service a week before Irma. Checked with him all week to make sure everything was on schedule. Kept getting the "should be but when it gets closer we will know more" . They never showed up and office has no clue what is going on. Feel like the company blew me off to go price gouge on people due to hurricane. Angelo if typical used car salesman looking for his bottom line. Nothing but lies from this company. Please steer clear.

Kevin was dishonest, insulting and bad news. Did not do work as promised.

I give them an A overall. They were very professional and did what I wanted them to do. Also an A (on price) because we compared them with a couple of other places that wanted to charge us more. An A across the board.

I called on a Friday and the salesman was scheduled to come out at 10:30 the next morning. He was a no show.....I called on Monday and was informed there was a new "young" person that didn't write it down in the salesman's book. The person I was talking to said that she would have a salesman out the next day, Tuesday. You can guess what happened at that point, yes, a no show again. The fun part of all of this is that I got a call from the salesman on this Saturday stating that he was on his way for our 11:00 a.m. appointment. I did not have an appointment with him, no idea why he was coming to the house. Told him my dealings with this company and that even if he showed up this time I would be very leery about this company actually showing up to do the tree trimming. I have since scheduled to have the tree trimmed by a professional tree trimmer that actually showed up for our appointment on time-on the first try.