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Reflections Cleaning co llc

2.0(
1
)

House Cleaning

About us

Reflections Cleaning Co llc is dedicated to making lasting impressions with our clients, in the form of cleanliness and professionalism. We are a locally owned and operated husband and wife team, who prides themselves on being prompt and thorough. No harsh chemicals here ! We only use Green Products to clean your home. We take a big stake in making sure you, your family and even the pets are healthy. Call us today and see what we can do for you .

Business highlights

8 years of trusted experience

Services we offer

One Time Interior House Cleaning , Weekly Cleaning, Bi-Weekly Cleaning, Monthly Cleaning

Services we don't offer

Exterior of home , Garages.

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Write a review
Showing 1-1 of 1 reviews
Jacqueline W.
11/2017
2.0
house cleaning
  + -1 more
Hiring them is a waste of money.
Description of Work: I hired them for house cleaning. Cleaning for them consists of dusting around objects, not moving chairs to vac, and never straightening anything. Moreover, they have their own sense of being on time.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Reflections Cleaning co llc
We are so sorry you feel this way [Member Name Removed] . We sincerely apologise if our cleaning wasn't up to your standards. As we discussed during the Estimate, we do Not move furniture to clean unless easily movable. However we do move objects unless the area is very cluttered , which the majority of the home is severely cluttered so we did our best with what we had to work with. In regards to being on time , for all of our clients we call the day before to let them know we are coming and remind them of the time. Communication is key , when we call a cell phone and send text as well as call a home phone with no response, there is no communication. We schedule the following clean at the current cleaning in person so as to be completely clear on your next cleaning time and date. The only time we had communicated was at the clean , never once were we able to get in touch over the phone. Moreover we sat at the front gate most every time with the guards who had no idea we were coming to let us in, who also could not get in touch via phone. So maybe the key here is communication, had we known you were displeased with the service we might have had the chance to correct your concerns.

    Contact information

    13948 Circa Crossing Dr, Lithia, FL 33547

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    House Cleaning

    FAQ

    Reflections Cleaning co llc is currently rated 2 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Reflections Cleaning co llc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Reflections Cleaning co llc offers free project estimates.
    Yes, Reflections Cleaning co llc offers eco-friendly accreditations.
    No, Reflections Cleaning co llc does not offer a senior discount.
    No, Reflections Cleaning co llc does not offer emergency services.
    No, Reflections Cleaning co llc does not offer warranties.
    Reflections Cleaning co llc offers the following services: One Time Interior House Cleaning , Weekly Cleaning, Bi-Weekly Cleaning, Monthly Cleaning
    Exterior of home , Garages.

    Contact information

    13948 Circa Crossing Dr, Lithia, FL 33547

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM