he was competitive, i checked other companies for the work to be done and was satisfied with his quote, he came with 2other people who were all going to work together. they had to be told to redo the spraying because he had to go up on a ladder to actually spray the top of the tree, if i had nt been there to watch and tell him, he wouldn t have done it , I lent him my ladder, I watched and then he and his people were supposed to pick up all the cuttings from the trimmings, they left quite a lot behind that i had to tell them to pick up. they did RELUCTANTLY.they were to come back the following week to spray again because my trees had bugs and they needed to be taken care of. I should have not paid hi in full!!! i should have held back at least $100.00 and maybe he would have returned. he and his2workers, swore in the name of JESUS that he had tattoed all over his chest, that he is a god fearing person and he would never lie to me. I believed him. they didnt show up the following week as planned. . i called them to remind them the following week, he gave me an excuse that he was in ft myers and will make sure he comes to me near Pine Island by the end of the day. he didnt show up, i called again, he was telling me more lies. i called 2 more times and gave up. needless to say, i will never pay anyone i full again. i will never trust anyone who swears he wouldnt lie to me. also affiliated with this guy JOE and VINNIE , and JOHN from AKRYT property maintenance. which i will also add as I have this one..
Description of Work: trim trees and bushes, spray all my trees with a special solution. and remove all debris.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Response from Cicarelli Services
Dear {removed member name}, Firstly, let me apologize for the delay in responding as this review was just brought to my attention. I would also like to apologize for your experience on your tree service; however, there does seem to be a misunderstanding regarding the company that performed your work. You contracted your tree service through Akryt Property Maintenance, not Cicarelli Services. Joe Cicarelli, owner of Cicarelli Services, used to be an employee of Akryt Property Maintenance and was continuing to work for them part-time while growing Cicarelli Services. Joe was present on this job and provided you with a flyer on our Spring Cleaning Pressure Wash Special and gave you an estimate on the cleaning of your pool cage and whole home. Cicarelli Services specializes in Pressure Washing and Low Pressure Roof Cleaning, and although we can do tree trimming, we are in no way licensed to apply fertilizer. We have brought this matter to the attention of John DeFranco, owner of Akryt Property Maintenance and we are confident that he is willing to rectify the problem. He can be reached directly at (239) 265-8937. We have also been informed that the representative Vinnie that you dealt with has since been terminated from Akryt Property Maintenance. As a young company, our business thrives on word of mouth and consumer feedback such as yours. We would like the opportunity to restore your faith in Cicarelli Services and earn your good rating. Please contact us directly if we can offer you discounted services in an effort to assure you of the lack of association with the poor performance you previously received. Respectfully Submitted, Holly Cicarelli Customer Care (239) 878-1229
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Roof Cleaning,
Pressure Washing,
Tree Service,
Mulch and Topsoil,
Lawn and Yard Work,
Landscaping,
Handyman Services,
Gutter Cleaning,
Decks and Porches
FAQ
Cicarelli Services is currently rated 1 overall out of 5.
Sunday: 7:00 AM - 8:00 PM
Monday: 6:00 AM - 9:30 PM
Tuesday: 6:00 AM - 9:30 PM
Wednesday: 6:00 AM - 9:30 PM
Thursday: 6:00 AM - 9:30 PM
Friday: 6:00 AM - 9:30 PM
Saturday: 7:00 AM - 8:00 PM
Cicarelli Services accepts the following forms of payment: Check,MasterCard,Visa