A League of Extraordinary Movers

HORRIBLE!! Does not be begin to describe my experience with Ward Blanchard, the owner of A League of Extraordinary Movers (aka.World?s Best Movers, aka. El Cheapo Movers). Not only did he give me no quote or estimate of any kind, he proceed to attempt to make repairs that were never asked of him, such as replace locks, trouble shoot junction box, pulling wires, ?diagnose? garage door, and many other things of this nature. Due solely to his actions, my tenant lost power in the home and when I called him to see what had happened to my power he even billed me for an ?emergency call?, cursed me out and threatened me and my tenant, before he sent me an email telling me that I owed him $1200. When I questioned him on these charges and requested an Invoice he replied with ?Now I don't want to go to battle with you and more certainly you don't want to go to battle with me, among our local motorcycle enthusiasts I'm referred to as the crazy?. When I demanded an invoice and receipts for materials, he produced an invoice with work of which was either never completed or never even started. In some cases the invoice stated things like ?Replaced AC Filter? and charged me $20 to install it (fact- he never installed because he bought the wrong size, ?Attempted to pair generic remote control to non-compliant garage door opener? and charged me for remote controls and his time to read instructions (fact- I never asked him to touch the garage door and I never saw or received the remote controls), ?Replaced front door lock? (fact- he later confessed on a call that ?replaced? may have been a typo, he meant to say ?repaired?, when I asked him what this meant, he said he greased the lock, also charged me $20 for this. In summary, the Invoice contained 16 lines items of which 14 were unrequested, bogus, and never even completed (only shower head replacement and furniture removal was completed). Furthermore, the receipts he produced consisted mostly of parts that were never requested, wrong size (and returned by him for which I never received the credit), nor installed in my home, even contained a case of Gatorades for his crew! Ward Blanchard, the owner of A League of Extraordinary Movers, then continued with his extortion methods telling me that if I did not pay him $1200 he would report me to the City of Plantation for my non-compliant wiring and garage door (now I see why he decided to diagnose things I never asked him to do) and even report me for a potentially non-compliant/permitted outdoor fence which he asked that he repair and I had declined. Finally after a couple of weeks of ugly emails and threats we both agreed that I would pay him $880, which happened to be DOUBLE what I could best reconcile based on his time and receipts. Prior to sending him a check I made it very clear that this would close this dispute and we could have no further dealing on any remaining amount. He agree, until he received his $880 payment! Now that he received his $880, he is attempting to extort additional payment by sending me more emails stating- ?You still have a balance due. Pay your bill or wish you had paid your bill. Pay now or pay later.? In summary, if you want to be ripped off, cursed at,harassed, threatened, and extorted, be sure to call A League of Extraordinary Movers (aka. World?s Best Movers, aka. El Cheapo Movers).

My whole experience with these guys was great from start to finish. My first contact was with Ward, the owner. I told hold over the phone what I was wanting to have moved and based on some of the stuff that needed disassembly and reassembly he said it was probably best to come over to see it to give the price. He came over and after checking the stuff out gave a price, not an estimate but a price which was huge to me. On the day of the move the movers arrived 10 minutes earlier than stated and did a great job. There was no damage and they did the job in just under 3 hours between the 3 hardworking men. I've read so many horror stores about movers arriving and then charging extra for padding or even holding your stuff hostage on the truck and demanding extra fees. This was the best moving experience I've ever had and would use them again without hesitation.

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They were fabulous. I have moved a lot over the years and these were the best movers I have used. They were punctual, professional, and went out of their way to help me. I was in a wheel chair at the time and they went far and beyond for me! The price they quoted was the price I paid! They kept in touch with me throughout the moving process, which put me at ease. Ward, the owner, was great to work with too! If I have to move again, I will definitely use them! I would highly recommend their services!

It was probably one of the worst experience I've ever had. It was pretty bad, I even went as far as I disputed a charge with my credit card company and filed a complaint with the Better Business Bureau against them. They basically showed up unprepared to do the move; I had two cribs and me and my wife's bed and all they had were screwdrivers, the bed can be taken apart with an allen key and they said that would be a specialty tool and I would have either provided or told them ahead of time that we would need it; and allen key is a common tool in anybody's toolbox specially a moving company. So they had to borrow tools from the maintenance people in my building in order to get it done and it took them an extra 2 hours and they tried to hold my stuff in the truck. They unloaded half of it and won't unload the rest of the stuff until I paid the amount that they changed the quote to. They showed up unprepared they said it was my fault that I didn't tell them ahead of time that they needed to bring an allen key. Originally their price sounded great, I was too good to be true obviously; they held half of my furniture and charged another $400 on my bill. They showed up on time in the morning but they didn't do the move in the time they quoted me. They also go by another company too, so that's also a kind of a scam. They also go by "A League of Extraordinary Movers". When I called them they were under El Cheapo and then they showed up on the truck "A League of Extraordinary Movers" and they said they go by both.

The day before the move, I was told it had to be paid in cash when they arrived or I could pay in advance with a credit card for an additional fee. Never heard of pre-paying a moving company before they finish the job. They got there on time on moving day. They complained most of the time. They lost the screws/bolts to my bed. The worst part was when they told me all cartons go to one designated area. I told them some go upstairs. The stated "no, they all go in one designated area." I still have some heavy cartons I cannot bring up the steps. They did place the furniture where I wanted it. They did dispose of the items I requested they dispose of. When it was all over they told me to write a good review for them. Right! Sure thing!

The owner Ward came to our home and gave an estimate of what our move would cost based on the items he saw in our home a few weeks before the actual move date. We were pleased with the price quote we received at the time since it beat a competitor by $50. Those $50 ended up costing us lots of tears and frustration. I spoke to the owner the day before the move and informed him that we had started moving quite a bit of the furniture and household items ourselves and would it be possible to have our quote adjusted when he comes the day of the move. His response was "absolutely the knife cuts both ways if you have less than we quoted we will adjust the rate accordingly just the same as if you have more than was quoted". I was pleased with that response. The day of the move the company was 30 minutes late but they called and explained they were running late. They showed up with 4 guys (no owner) and a very large truck. They filled the truck with all my large furniture as carelessly as they could breaking knobs off of drawers, chipping wood on my bedroom set and cracking drawers on my daughters bedroom set. When they arrived at my new home they asked to be paid and tipped IN ADVANCE or they wouldn't unload any furniture (probably so I couldn't contest once I saw the conditions of my furniture). The driver Shawn, was the one in charge of collecting the money and he repeatedly mentioned he needs his tip up front. I responded stating I tip based on service at the end of my move. At that time I asked about the adjustment that was supposed to be done since I was still being charged the full amount. Shawn called the owner and I heard the him explain to the owner that we didn't have many things and that we had moved majority ourselves prior to the move. The owner instructed him to deduct $25 from our total ONLY! We moved all our tvs, our entire living room set, our entire dining room set and numerous closet items including all hangered clothes for all 3 bedrooms OURSELVES! All of these things were part of our quote. Shawn was also the most aggressive and rude person we have ever dealt with. He was in attack mode rushing the other workers and pressuring them to assemble the furniture as quickly as possible even if that meant leaving screws out or assembling the furniture incorrectly. When they were done unloading my bedroom set, daughter's bedroom set, garage storage and entertainment center they said they were done for the day leaving behind every single box we had at our other property. Shawn shouted at my husband that he was only doing one trip even though no where on the contract did it say that. At this point they were already paid the money in cash so we were taken. The damaged knobs were taken away that day and brought back a week later by the owner. He argued with me attacking me saying that he couldn't repair the drawers they cracked under the outdoor conditions at my house so he was taking it away but he refused to tell me when he was bringing it back. He just kept saying "when I get a chance" and when I tell him I needed a date he became infuriated and closed the door of his car in my face and yelled at me that he would not give me back my drawer because it was in "unacceptable condition". He also yelled at a worker that was working at my property because the gentlemen politely asked him to move so they could do work outside my property. He yelled at the guy "ALRIGHT I'M GOING, I DIDN'T COME HERE TO BE PUSHED AROUND". I was so upset with this company that I just asked him to give me back my drawer and the owner refused and started yelling at me, he rolled his windows up while I was talking to him and sped off in my face. He smelled like liquor and appeared to be drunk. I was so upset I went inside my house crying. This company was highway robbery and the most awful service experience of my life. Please don't do business with these people I beg of you. I am going to report them to the better business bureau and every source I can to make sure they never do this again to anyone!! This company should be taken out of business immediately!! Beware they also advertise under the name of El Cheapo movers also (which might I add is an entirely different company that's well known in South Florida, that's why i called them thinking it was El Cheapo...SCAM)!! So either name if you get a response from a guy named Ward, RUN!!!

Everything went well. The gentleman toured my house with me while asking detailed questions about various pieces of furniture. This led to a very thorough and very detailed estimate which I appreciated in the end.