SUNSPLASH POOLS SERVICE & REPAIR INC

Over the years I have had problems with Sunsplash maintaining the pool - at lease twice to three times during the summer months the pool would start to turn green and I would have to place calls and send emails requesting service. After these communications, the pool was eventually serviced and we moved forward. Trouble began earlier this year when Sunsplash was not cleaning the pool on scheduled visits. The last visit the service man made was due to my follow-up with their office in late May. They were paid for service in June however, did NOT perform any of the service, did not respond to calls, emails. Take the money and run - from a loyal customer .... ??? What is This about ???? I have had new vendors provide an assessment and bids. The bidding vendors have all found that the chemicals were significantly out of balance, PH very low, pool was full of phosphate, requires enzyme shock, identified leaks on pump which requires minor repairs. If the vendor will not respond to a loyal customer who has paid the bill for three years - will not perform the services for which they were PAID - and will not communicate in any way -- I would suggest this is a reason for a "F" Failing Grades!! Regards,

It has been a very good experience working with them. The owner comes out personally to explain everything. If you are going to have a party they come out and clean the pool for that. They are very responsive and attentive.