PROPERTY HOME IMPROVEMENT, INC.

BUT the materials like the plywood and the facia board are the cheapest I've ever seen. Instead of using 3/4 plywood they installed chip board. This was at a cost of $100.00 a sheet and they replaced 13 sheets. There wasn't any listing as to anything replaced just the final cost. When I asked a question he always finished with the answer with don;t worry I got you. Well yep he got me for an extra 2K. Only one person on site spoke English, so any questions I had to track him down. The roof does look good but I have to worry about inferior wood under the shingles.

The destruction crew showed up early and worked hard tearing the shingles off. Every few hours, someone would walk the perimeter of the house, picking up pieces of shingle and nails and junk from the roof. It was stripped and repaired before the end of the day. They started the shingles and worked quickly and by 4:00 on day 2, they were finished. My neighbor had his roof done by them, so I knew what to expect, but I was very impressed with their neatness and attention to detail. Everyone was businesslike and efficient. One thing worth mentioning is that I ended up with an air conditioning problem that night and called an electrician. He traced the problem to a nail that had come through the roof and grazed an AC power line. (It was a one in a million problem and certainly not an error of the roofer!) When I called PHI to tell them, Pete came over in an hour and was crawling around in the attic himself. Although I had to get an electrician to finally find the problem, PHI IMMEDIATELY took the cost of the electrician off my bill and apologized. To me that demonstrated professionalism. Besides that, I think the roof looks great and it works even better! I am ready for hurricane weather again.

Sales pitch couldn't have been any better but after the two contracts were signed communication pretty much ended except for talking to the answering machine. Roofing crew came out finished in two days left out some flashing that we were promised . Somebody from the office came out to collect the 17,000.00 and I paid but told her about missing flashing was told she would get right back to us. Waited a week and a half but only got answering machine with no call back decided at this time to cancel the rest of our contract which was 4,000.00 dollars more of work. The worst part was nobody seemed to care or even ask why

On time, fast, courteous. Roof inspector said that they were a good company which I agree with. I recommend them without reservation

Jeff came over and measured everything within 10 minutes I had my quote, I picked out the color Jeff explained everything to me. The price, the warranty (that was a huge factor). We got to the price and ready to go. They called on Monday, said they would start Tuesday. I got home from work and the entire roof was just about completely. They were so good and i was just amazed how well these group of roofers worked together. They tapered the flat roof so I will have better run off and no ponding (as it's called), I honestly could not be happier about my purchase and experience with this team of people. They are prompt and in my opinion went above and beyond my expectations! I would highly recommend them.

Not very professional.

Perfect Did all as expected as well as final cleanup

I only chose them because they were going to deliver other services but never did. It took them 2 months to get out here. You don't sign the contract with someone and then up the price after you sign the contract. Because now they are saying we can't do it for that price now. I think that he said pretty much what he could to get the business. He had no intention of honoring the price.

It didn't go. We had a signed contract and were waiting for a start date. We had also requested several times for a certificate of Insurance in our company's name. The owner Pete Miller refused both verbally and in writing to provide one and said "I won't put a private home on my additional insured sorry" When i explained i just wanted a certificate and not to be added on the policy he finally told me he could not be bothered with paperwork on this small job and to go find another contractor. So after a month and half of going back and forth we get to start all over again! Very unprofessional!

unknown

unknown

I work with both Jeff & Pete & both were easy to work with. Not only did they do what they promised but they went above & beyond what they said they would and even added a few things at no charge. Their employees were prompt, professional & courteous. I would recommend Property Home Improvement to anyone or business needing a roof. My only complaint would be they still haven't put their sign in my yard telling everyone where my great roof came from. :) good job guys

unknown

de.I told them what was needed for my house, including things not under roofing. They replaced siding lumber but left it unpainted. I am 78 and cannot climb up to paint on the second level. Someone had previously run into one of the fence posts and the man said he could take care of it. Never did. A prior leak had caused a hole in the ceilling of the upstairs bathroom. They inspected it and said they would repair it. This was included in the contract we both signed but no one ever came to repair it. Workers threw roofing trash all over the place, including nails. Some of the trash made large holes in the cloth of the gazebo. I am still picking up black material and big nails. A friend said her roofers went around the yard with a magnitized pick up thing to be sure to get all the nails. This roofer never did. My overall impression was that they promised a lot, did the roof and tore off to their next job. Wouldn't it have been appropriate to review the contract to see if anything else was on it? I never called them again since I was disgusted with them and their attitude. Therefore, I would not recommend this company. The roof was done well but there was a lot of trash, including the black gooey stuff on doors and window frames. I have no complaint against the workers who were thorough (except in cleaning up after but they were rushed off to next job)- they were polite and quick. My impression of the management was that they were fast talking- promising things that were never done- in order to get the contract.

Well, after all the sales pitches from the different roofing companies, I looked over all the notes we took, and then did my own Internet research on roofing. We chose PMI for the better quality parts they use, because in the end you need all the strength your home can have, especially we are in a high wind area. I love the practical ideas of a superior undercoating than the usual industry standards. I like having more nails per shingle. I like a company that does all it can to use only the finest materials. PMI is smart. They keep up with all prices in all the places like Home Depot that sells contractors their raw materials, and then gets the best parts @ the cheapest prices, even if they have to travel 50 or even a 100 miles to get competitive prices, then PMI gives back to you the smart discounted savings! Hey, that's smart. The president and owner is one very decent and hard working man, who does his selfless best to make sure you get, really, and quot;The Best of the Best.and quot;

The sales rep went on the roof, took pictures and reviewed all with me. Two days after signing the contract (for what I considered a reasonable price), the owner of company came out and re-inspected the roof. He explained some serious issues. I signed the form for permits. The re-roof was to start on the following Mon or Tues. Owner of the company called me on Sunday to say there would be a delay until Wed. due to the forecast of rain. Wed. morning at 7:30 a.m. the crew showed up and started working on the roof. The job was completed on Thurs morning. All materials used were seriously upgraded from what had been there including some needed vents. A final repair was made to the overhang on Friday morning. All representatives of the company were very professional, and pleasant to deal with. Communication was excellent. The crew did not leave the job until all repairs were made. Clean up was outstanding. I have already recommended this company, and am willing to give references to any of their future jobs.

Property Home Improvement did a great job. Their workmanship, quality of material, efficiency, and cleanliness were all terrific. The people never stopped until they were finished. They knew what they were doing. It was top of the line materials and I have no complaints whatsoever as far as the workmanship goes. They were higher than other bids, but the material they used was worth the extra money.

Peter's presentation of his plan for my new roof was extremely thorough and helped by the on-job photographs and explanations of the various stages of roof replacement. Personally I judged Peter, a former policeman, to be well spoken and a good respectable family man. His wife is a nurse and Peter is very involved his son's sports activities, and the son is going off to college. Peter has been involved with roofing for many years and I'm sure his work would have been very satisfactory. His price was also the lowest of 4 bids. My decision to go with another roofer was based on and quot;Angie's Listand quot; research - the number of reports and the length of time the companies I received bids from had been in business. I do hope this report helps Peter establish an and quot;Angie's Listand quot; profile suitable to his new company's positive potential.