Mister Sparky of Clearwater

first time hired a ?pro? to fix soem outlets that were ?neutral open? and i can say this is the last time i?d use mister sparky. it started out fine, they said estimate was free, a guy named travis showed up, very nice, and professional. he asked me to sign permission to work in the house blah blah with a fee of $35 (or $55 sth like that) which would be waived with repair. he tried to diagnose the problem for almost 2 hrs, and came to conclusion that i needed 2 new outlets on a new circuit since the open neutral couldn?t be located. cool, but guess for how much? $1200! i asked for the copy of estimate and explained that since it?s over my allowance from the home warranty, i needed to get their approval. travis gave me estimate, added that i might need new panel, new surge protection soon which is $6000-7000, typical sale man but whatever. told him i wanna get the outlets fix first. then his whole attitude changed. he typed up sth in his ipad then told of now i owe $350?? i was like for what?? he was like ?it?s for the 2 hours i diagnosed your outlets?. huh??? ?and you signed for it? - he said. i would have never signed such a thing since home warranty didn?t even give me half of that amount for a diagnosis, so i read and listened to what he said at the beginning very carefully, the diagnosis fee was $35.95 or $54.95 max, there was 4 digits on what i signed, definitely no $350 and change, so i asked to see the document i signed; then he was like ?it?s gone i can?t pull it back put now? ??? i told him if i signed for it i will honor it but i need to see it also need the copy so i can send to my home warranty, if i don?t see what i signed for i won?t pay so show me. then he was like ?never mind then. it?s gone. i don?t have it? then he stomped out and said ?i worked for free today?. boy?? i said i?d pay if he had show me what i signed for; and dont his employer pay him hourly too?? so i called their customer service, to confirm if estimate is indeed free, which they confirmed, and i told them the story, the lady was like that was weird and said a branch manager was gonna call me. THEN that travis guy called me back right after! saying that oh it been bother me that couldn?t fix your problem l, what if i come back out tmr and fix everything for $350 (??) it was beyond sketchy at this point so i declined his offer. you thought you hired ?pro? then it?d be professional but this experience is worse than anyone i ever hired from craigslist. and $1200 to replace 2 regular walk outlets??? i had a brand new electric box installed with no prior wire or nothing for my new ceiling fan and that was for $245. replace 2 outlets with existing holes and wires for $1200?? nah. i?ll stick to craigslist or facebook from now on.

Great work, very courteous, and fast.

Great. Knowledgeable fellowsâ ¦ will have that company do other work.

I was in a hurry as had to meet deadline and they came right away. Much appreciated. M. Lindsay

Very nice and professional techs! Explained everything I need to know.

Only fixed what was necessary. Great work

The technician Ben was knowledgable and did an outstanding job

tyvm Mister Sparky

Excellent job! A little pricey

No complaints, they were very professional. And did a great job.

5

Kyle was on time and extremely friendly. He was knowledgeable professional and a pleasure to talk to and have in our home.

Jason came out and quoted job and set work date. Travis arrived on time on date of work, completed quoted work and cleaned up afterwords. Travis was a good guy, he even went beyond because â itâ s the right thing to doâ and explained what he was doing and why. I would use Mr Sparky again for any electrical work in the future because of the extra care provided by Travis.

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Great job by service technician Andrew S. today. Thank you!

Easy

On time and complete job by professional staff

We are still waiting for a receipt. Also, they are returning to correct a problem.

What started as a electrical switch repair turned into a complete upgrade of the electrical panel and installation of surge protection devices on all circuits. Very happy with this upgrade.

The licensed technician was honest and sincere with me. The Home Inspection that I got indicated in red remarks that there were aluminum wiring that were a hazard and needed to be replaced by cooper. The result was that all wires were cooper and there was no need to change or replaced anything.

Good experience

Great work. They should have used other equipment to install the fixture on a 30ft ceiling... but the work got done.

Outstanding work and excellent service but high prices

Crew worked until problem was found and fix. When it was determined it was an appliance they back the charges down.

Awesome