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Doll Bros Carpet Dry Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Established in 1964, family owned & operated for 3 Generations. Angies List Super Service Award winners for years 2011, 2012, 2013, 2014 & 2015. A+ rated with the Better Business Bureau, members Central Pinellas Chamber Of Commerce. We are the premier Low Moisture Carpet Cleaning service provider that thousands of homeowners have trusted since 1964. Doll Bros brings more than 52 years of family ownership to carpet cleaning in Pinellas County.

Business highlights

60 years of trusted experience

Services we offer

Low Moisture Carpet Dry Cleaning,Tile & Grout Cleaning, Furniture & Leather Cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9189 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 189 reviews

Marion M J.
06/2012
5.0
carpet cleaners
  + -1 more
The experience was wonderful. They were so nice. I couldn't believe how good my carpet looks. I have had it cleaned before and it has never looked this clean.
Description of Work: They cleaned my living room, dining room, both bedroom carpets and two area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Doll Bros Carpet Dry Cleaning
Member, we certainly appreciate this great review that you gave us. The Doll Bros staff really feels rewarded when we read this type of review. Thank you for being our customer.

Gerald S.
06/2012
5.0
dry cleaning
  + -1 more
Complete professional in every respect.
Description of Work: Dry cleaning of carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Doll Bros Carpet Dry Cleaning
Member, thank you for this review. We enjoyed working for you and look forward to next year.

Elizabeth P.
05/2012
5.0
carpet cleaners
  + -1 more
?HAVE YOU EVER GOT A QUOTE FROM A CARPET CLEANER AND HAD THE FOLLOWING HAPPEN WHEN THE ARRIVE TO DO THE JOB? THEY START A SALES PITCH FOR ALL THE EXTRAS YOU COULD HAVE DONE -- STAIN AND SPOT REMOVAL, DISINFECTANT AND DEODORIZER, AND CARPET PROTECTOR -- ALL FOR ADDITIONAL FEE. WELL, DOLL BROS DOES NOT DO THAT!. THE QUOTED PRICE INCLUDES ALL OF THE ABOVE. A PLEASURE NOT TO HAVE TO LISTEN TO A SALES PITCH. DOLL BROS ARRIVED ON TIME. THEIR EQUIPMENT WAS WELL MAINTAINED AND CLEAN. THEY WASTED NO TIME IN GETTING THE JOB DONE. THEY WERE PROESSIONAL AND KNEW WHAT THEY WERE DOING. WHEN THEY DEPARTED I WAS LOOKING AT A 2 YEAR OLD CARPET THAT LOOKED NEW. NO REASON TO EVER CALL ANYONE ELSE AS LONG AS DOLL BROS. IS IN BUSINES. THANKS FOR A GREATJOB.
Description of Work: CLEANED FRAZE (SHAG) CARPET THAT WAS TWO YEARS OLD. IT INCLUDED STAIN REMOVAL, DISINFECTANT, DEODORIZERAND STAIN-GUARD CARPET PROTECTOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Donna S.
03/2012
5.0
carpet cleaners
  + -1 more
It went perfect. I had an 8-9 appointment this morning to clean my carpets. They showed up at 8:15, and they were done by 9:00. As an added "bonus" my kitchen and foyer were mopped on their way out. I can not use steam on my carpets and this is why I use Doll Brothers. In two hours my carpets will be dry and looking like new. The two men were very professional and I will definately use them again and recommend them to my friends.
Description of Work: I had an 8-9 appointment this morning to clean my carpets. They showed up at 8:15, and they were done by 9:00. As an added "bonus" my kitchen and foyer were mopped on their way out. I can not use steam on my carpets and this is why I use Doll Brothers. In two hours my carpets will be dry and looking like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Francine W.
03/2012
1.0
upholstery cleaning
  + -1 more
They never called me back, so there was no appointment made.
Description of Work: I just want to report that I called this company on Saturday, and have not heard back from them and it's Thursday tomorrow. Their voice mail message says that the owner will call back for the best service. I don't consider this good service.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Response from Doll Bros Carpet Dry Cleaning
We did get a call on Saturday that went to our office voice mail system. On Monday morning we perform our call backs from messages that we receive over the weekend. The telephone number that was left by the member was incorrect and we could not contact her. Our goal as a business is to attract customers and then perform outstanding work. In this case, we simply had no way of contacting the member. We book over 1100 jobs a year and it all starts with the telephone, so we are very diligent with telephone communication. This is unfortunate for both of us.

WALTER M.
03/2012
3.0
carpet cleaners
  + -1 more
I have used them previously, and they did good work. However, I found that they weren't as thorough as they have been and they charged a higher price.
Description of Work: They spot-cleaned the carpet.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Doll Bros Carpet Dry Cleaning
We have cleaned for these nice folks on 5 different occasions starting in 2000. they typically have their rugs cleaned every 2 to 3 years. I do agree that we have had price increases over this 11 year period but we have been very careful to keep it properly balanced. The biggest concern that I have as the business owner is their comment about our work not being as thorough as in the past. One thing that we take pride in doing is mailing a Thank You card one week after the cleaning is complete. In this Thank You card we boldly state " If for any reason that you are not satisfied" or if you have any questions or concerns to please call us. We do this for several reasons and one of them is quality control. We want to make certain that all of our customers are happy. I wish they would have called because they would have taken priority over anyone else. That is how we handle a situation if any customer is not totally satisfied with our service. We don't ask them questions or put people on the defensive - we thank them for calling and we get them on the schedule pronto.

Werner P.
03/2012
4.0
carpet cleaners
  + -1 more
I have been using them for years, and they always do a great job.
Description of Work: They cleaned the carpet in two bedrooms and the living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

HERB & SHIRL W.
03/2012
4.0
carpet cleaners
  + -1 more
The workers arrived on time and were very respectful and informative. They were also very willing to move items for us, and they guaranteed their work.
Description of Work: They cleaned the carpet in our house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Ilona N.
03/2012
5.0
carpet cleaners
  + -1 more
They are very professional, very trustworthy, and do great work. Furthermore, they charge fair prices and won't stop cleaning until a stain is gone. I always recommend them for any carpet work.
Description of Work: They cleaned my aunt and uncle's carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Merikay L.
03/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were efficient, pleasant, and did an excellent job. We are definitely satisfied with their service.
Description of Work: They cleaned our carpets and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff H.
03/2012
5.0
carpet cleaners
  + -1 more
My experience with Doll Bros was great! I had put off having my carpets and furniture cleaned because I was hesitant about what it would do to my wool carpets. Never again -- Doll Bros put me at ease about the process. They use very little water; it's carpet dry cleaning. My carpets look like new! This is a family-owned business and it is the family members that perform the service. They were professional and personable. Also, there services are all-inclusive; no additional charges for spot removal, disinfectant, deodorizer and stain guarding your carpet and furniture. In the future, I'll call Doll Bros without hesitation. Thank you Doll Bros!!
Description of Work: Bedroom carpet, carpet on staircase and two sofas cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

BARBARA L J.
02/2012
5.0
carpet cleaners
  + -1 more
They did a good job and were personable.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT J.
12/2011
5.0
carpet cleaners
  + -1 more
Two and a half week wait due to backlog. Appointment time was noon on 12/7. Arrived at noon. Neat equipment. Aaron Doll plus one used chemicals; very little water. Deep clean removes "fluff" complete in 1 and a half hours. Dry and moved back by 5 PM.
Description of Work: Cleaned carpet. Living room, dining room, 2 bedrooms, closets and hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pauline M.
09/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They (2) arrived on time, were very professional, very friendly, very polite, did an excellent job and explained everything they did.
Description of Work: Carpets cleaned in three rooms and 2 chairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Elizabeth S.
08/2011
5.0
upholstery cleaning
  + -1 more
This is a family owned and operated company. They are prompt, and they offer reasonable prices. My experiences with them have been excellent!
Description of Work: They cleaned my upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MITCHELL D.
08/2011
5.0
carpet cleaners
  + -1 more
Showed up on time, very thorough and reasonable. Highly recommended.
Description of Work: Carpet cleaning. Two rooms, hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

SALLIE E.
04/2011
5.0
carpet cleaners
  + -1 more
Doll Brothers did a wonderful job cleaning my carpet! It's pretty old and I have 2 cats who try to outdo each other spitting up fur balls. I didn't think there was much chance that the stains would come out. Much to my surprise Doll Brothers got out the stains along with a big pile of cat hair and other junk that had been embedded over the years. Their process uses very little liquid and my carpet was dry and fresh smelling in 5 or 6 hours. They gave me a spot cleaner and a pamphlet explaining how to remove different types of stains and Mr Doll took the time to go over everything with me. I was able to schedule my appointment within a few days of my call, they were prompt and efficient. I was very pleased with their work and plan on having them clean two upholstered chairs in the near future.
Description of Work: Cleaned carpet in my living room and part of bedroom. Small condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ilona N.
12/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Donald Doll was right on time! Explained cleaning process. Very friendly and professional! Set me up for next year cleaning recommendation. They are fantastic!
Description of Work: Cleaned large sectional with ottoman. Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

L. J. F.
11/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are very couteous, prompt, and clean. I enjoy their work immensely.
Description of Work: I had my carpet and couches cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

catherine K.
11/2010
5.0
carpet cleaners
  + -1 more
They were excellent. I have used them for the past six to seven years. I call them one time a year and I will continue to do so. They are very dependable, trustworthy, and they do a great job. I would highly recommend them.
Description of Work: They cleaned my carpets. The price varies depending on what you want done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CORNELIUS CJ O.
11/2010
4.0
carpet cleaners
  + -1 more
It didn?t turn out that good. We had to have it redone. Everything else was good but it had to be redone about six months later. They were very nice.
Description of Work: The cleaned the carpets in our whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Kathryn and Mel H.
11/2010
5.0
carpet cleaners
  + -1 more
I found them to do outstanding work. The carpet ended up very clean, they worked quickly, and were friendly. I have also shared them with friends who have been pleased as well.
Description of Work: They performed carpet cleaning for me on two seperate occaisons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy E.
11/2010
5.0
carpet cleaners
  + -1 more
It turned out very well. They are reliable. I am able to trust them with a key. It is our business and they come in on the weekends and do the work with no concerns.
Description of Work: They have cleaned our carpet on several occasions.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret C.
11/2010
5.0
carpet cleaners
  + -1 more
That turned out very nice, very well. They did good work.
Description of Work: They cleaned my rugs in my dining room, living room and on part of my bedroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JACK C.
11/2010
5.0
carpet cleaners
  + -1 more
We are extremely satisfied with them. They come when they say they are going to. The service they give makes it worth having them and their prices that I pay.
Description of Work: They cleaned the carpets in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

14149 Hetrick Cir N, Largo, FL 33774

http://www.dollbrothers.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
House Cleaning,
Dry Cleaning,
Deck Maintenance,
Carpet Sales and Installation,
Roof Cleaning,
Leather & Vinyl Repair

FAQ

Doll Bros Carpet Dry Cleaning is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Doll Bros Carpet Dry Cleaning accepts the following forms of payment: Check,MasterCard,Visa
Yes, Doll Bros Carpet Dry Cleaning offers free project estimates.
Yes, Doll Bros Carpet Dry Cleaning offers eco-friendly accreditations.
No, Doll Bros Carpet Dry Cleaning does not offer a senior discount.
No, Doll Bros Carpet Dry Cleaning does not offer emergency services.
No, Doll Bros Carpet Dry Cleaning does not offer warranties.
Doll Bros Carpet Dry Cleaning offers the following services: Low Moisture Carpet Dry Cleaning,Tile & Grout Cleaning, Furniture & Leather Cleaning.

Contact information

14149 Hetrick Cir N, Largo, FL 33774

http://www.dollbrothers.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM