They did an excellent job. They did more work and the pricing was much better.
Description of Work: They replaced our entire roof and flat roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
charles B.
07/2012
1.0
roofing
+ -1 more
My exerience is like I mentioned above. I bought the services of Bill Jack because of a recommendation from a friend who has since told me they too are having difficulties in getting Bill Jack to respond back. For me all was fine until this year when my lifetime warranted roof began to leak. We've had a lot of rain in Tampa this summer and from mid June on it has been leaking everyday nearly. I called several days, but only got an answering machine. But no one ever returned my call. Since then I've had three roofers look at the roof and all have said several things:1. the TPO roof material is substandard (I've also since learned from my referral "friend" that the manufacturer is out of business).2. The roofing was poorly installed...by this they mean than several items where done incorrectly like not going up the complete side of the walls to keep heavy rain from running down inside my house.3. NO response from the company at all. So as I rate companies: the product: grade F the installation: grade F the service response: grade F I expect nothing from them so my advice to any would be potential customers, avoid them at all cost!!!!
Description of Work: I had Bill Jack put on a complete new roof on my house with a which is a flat roof. It had a lifetime guarantee. However after the big rain storms this year it started to leak. I called Bill Jack several times.I've never had a response back from them. I have since found out that the referral I used in selecting them has had problems with them as well and in fact is in litigation.
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Service Categories
Roofing
FAQ
Bill Jack Inc is currently rated 3 overall out of 5.
No, Bill Jack Inc does not offer free project estimates.
No, Bill Jack Inc does not offer eco-friendly accreditations.
No, Bill Jack Inc does not offer a senior discount.
No, Bill Jack Inc does not offer emergency services.