A MC WILLIAMS ROOFING & CNSLTN

August 1st, I requested McWilliams to inspect the leaking roof they installed in 2005 and Andrew promptly came to my home to do the inspection for repair, then sent someone back a few days later to get measurements for the replacement estimate. I also inquired with Andrew about the GAF shingles used on my home, and the Class Action Lawsuit involving GAF Mobile Timberline Shingles, where he promised to pull original paperwork from 2005 to confirm the shingles used. I still do not have the information promised, and he continues to ignore my calls. Andrew stated that non-galvanized nails were possibly used with the nail guns back in 2005 during the installation, which could be causing the boards to lift under the shingles causing the leaks, and that he sees this problem all the time. Which makes it more obvious to why he hasn't returned any calls, since McWilliams did install the roof. Insurance inspection has confirmed a shingle failure or improper installation as the cause. The roof leak has gotten much worse and my living room ceiling has collapsed due to the leak. Expenses are racking up, and I fear that I will need to seek assistance to deal with McWilliams, since I can't get a response personally. I have made repeated calls and left numerous voicemails to get the estimate and the shingle information promised almost two months ago, and absolutely no return call, NOTHING at all. I've been quite polite with McWilliams through this whole process, and given absolutely no reason for his continued silence. So, one can only conclude that this is avoidance of responsibility.

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Ben gave me a detailed estimate and my wife and I hired him to re roof our house. His crew removed the tiles, replaced some wood, installed the shingles, then cleaned up. They were professional and did excellent work. I have recommended him to several friends who had excellent experiences also.

I had more confidence in him. He did an entire roof and did an excellent job. It looks great. He did it pretty quickly. His was the lowest estimate and there were no shortcuts in quality. He is a small operation and was on the roof himself with other people. I was very happy with that. I spent $11000 on that work.