Rivera Mulch & Landscape Inc.

All went perfectly

Juan and his team showed up on time and began work promptly. We went through our vision of what we wanted and Juan made it happen. They worked from 8-1:30 in the humidity and some rain, but still made our home look fantastic. Highly recommend.

The company was eager to do the work before I was ready for them to do it. I was not knowledgeable in gardening and asked about other products, perhaps exchanging plants on the list for others. This seemed like too big of a task and bothered Rivera Mulch Company. They didn't seem eager to work around my wants and needs and just wanted to get work done and move on to the next one. I was also willing to pay more for different services. I felt like I had to work on his schedule and not mine. In the end, I don't think the value I paid for the plants I got warrants the $350 I spent on the package. As far as the work itself, they did a good job installing and landscaping. I don't have any criticisms there, but it was hard to do business with them. They didn't have patience for a novice like me, though they advertised differently.

They showed up on time and were very nice to work with. They did a great job of spreading mulch and cleaning any up that was spilled in the grass and driveway. I definitely will use them again and will refer them to my friends.

I was giving it a couple weeks to see how well it grew. Juan is his name, who’s very good at customer service. I had had it previously measured by a different provider and they measured it with the wheel and they measured out 700 sq. ft. When Juan came out from Rivera, I told him this & he walked up and down and he's kind of nodding his head and he turned around and he said you're going to need 2 pallets. We set up the day and put it in last Tuesday and here is a pallet left over. He ordered too much. So it was a pallet I had to pay for. He took $50 off that, but it cost more than that. I didn't know what to do with it. He said what you want to do? Well what am I going to do with a pallet of sod? The sod company doesn't take it back. He said well if I take it that means I have to go all the way up to 54 and come back and pick it up; kind of meaning that he didn't want to do that. He said to me, when I told him you never measured; because I was surprised, but I assumed at the time since he's in the business he can eyeball it. That's what I was assuming. After this he said a lot of companies will over measure. They'll tell you more than it is and then they take the sod and resell it so they're getting paid twice on it. He said some companies do that. They're not honest. Well if he knew that, if that's what happens in the industry, all the more reason to measure himself. So they took the sod, my neighbor wanted it; so for about a half hour, 2 wheel barrows full then they took it from my property next door. I know next time I keep my mouth shut. I really did feel though since he doesn't measure it should be his cost. I don't think he'll do that again, believe me. The only thing I was very, very disappointed in the fact that they didn't measure it out and I was stuck with the rest of the sod. Who is going to do anything with a pallet of sod? I hate to give them a black mark because I really don't think; the man would have to be as dumb as a post to do that again. Make sure you have them measure it just in case. He's great at customer service. He will call you back 5 times a day if necessary. You can't beat him for that, which is a big thing when you keep in touch. I think he's a little high on price. On quality, so far so good. It looks good. It's not dying but I have to give it another week to make sure. On responsiveness, he does get back. I've never had anybody so responsive to phone calls. On punctuality, he was supposed to be here at 8, he got here around 9, and then of course they had to wait on the sod; so that wasn't his fault.

Juan is excellent and I strongly recommend him to you! His work ethic and attitude makes a difference

They were very responsive and scheduled an appointment right away. They came out quickly after looking at yard to assess the job. They did a good job

Excellent !!! He has expert knowledge as to what plants to use in what areas. it took only 6 hours to do the whole job and it was at competitive pricing. I am very pleased and would highly recommend him.

Both Juan and Jay arrived as scheduled along with a helper. They removed the bushes that I requested and planted everything accordingly. They were careful not to damage any of the irrigation system, used good quality plants, gave me instructions on watering frequency, and completed the design with fresh mulch. They were always available for consultation and worked hard to make sure that I was completely satisfied! They were professional and know their stuff. I will definitely use them again. The "before" photo was taken years ago when the plants were new. Prior to the renovation, the bushes were much larger with little to no color in the beds. As with any job, communication is essential to make sure all parties are satisfied. If you feel that your expectations are not being met, speak up because this company wants happy customers!

They were punctual and professional, had great suggestions on how to maximize the space and stay within budget,

hey are fast and efficient. Showed up on time, very polite, covered all the areas we wanted. In and out in under two hours. Wish I would have called sooner.

I purchased an Angie's List deal from Juan for mulch. Juan was very busy and got backed up due to stormy weather. But even so he managed to mulch my yard on the day I requested. And he did a marvelous job! Juan is very personable, hard working and professional. I would highly recommend his service!

Unreliable. Undependable. Listed himself as available in my suburb of Tampa. He didn't show up when scheduled and then 3 days later after trying to book a new appointment, he says I'm too far out of his area. I got a full refund from Angie's List but would not recommend working with this company.

When I requested an estimate, which was late in the evening, I received a reply from Juan almost immediately stating that he would be out first thing in the morning. He arrived on time and was very attentive while listening to my needs and made some very great observations and had some helpful ideas for new plants and a new layout. When he departed, I had a estimate in just a matter of a few hours. When I approved the job, he stated that he would go to the nursery and would be back the very next afternoon. They arrived on time with the required materials and began work immediately. I could not have asked for a more courteous or professional crew. They were respectful of my wishes and continually kept me abreast of what was going on so that we both had an understanding that things were going as requested. Could not have asked for anything more. They have found a customer for life and an advocate as well as I will be telling everyone of my exceptional experience.

The guys were very attentive to what we wanted. They were easy to work with and very patient and neat. They also answered the phone whenever we'd call which I found most impressive. Not too many businesses do that these days.

Juan went out of his way to get what I wanted. There was an additional cost but I am happy with the results.

I did not hear from them for a week then got a call and they wanted to do immediately. There was no 'consultation' as the ad called. I did make it easy and tell what plants I wanted from their available options. They asked about mulch. I had mulched in the front recently however didn't think about the back around the pool. This is where the consult part could have come in handy. They could have upsold me here by preparing beds for the new plants in the back. Instead they plopped plants in the dirt, barely settled them in. One had a broken main stem upon install. Needless to say, I was extremely underwhelmed and rather disappointed in the value for what I paid. I would not recommend this offering or the company since I have never heard from them again. See for yourself. Can you even tell where the plantings are? What a disaster for my hubby to mow or weed eat around!

Juan was very accommodating and professional. He worked with me to decide what was best for my area. He did a beautiful job and I would definitely recommend him to anyone.

Contacted Juan based on Angie's list reviews. Needed work to be done relatively quickly. (The original landscaper that put in all the plants and resodded the yard a few years ago didn't have any time available for me on his busy schedule, despite the fact that I had paid him almost $10k 3 years ago.). His brother Jay stopped by the same afternoon and walked the yard with me and we agreed on the scope and cost and he said that he would get back to me later that evening after he checked their schedules to determine when he could do it. Was able to schedule me in the next day. Jay got most of the work done while I played golf and his brother Juan finished it up after having to get a few more plants to fill in an area and get a few more bags of mulch. Planting beds look great, adds to the curb appeal.

Very well. Punctual, very personable and polite. New beds /bushes look great

He did an awesome job. Very professional, showed up on time. The job came out great. I recommend him.

Very well. They were prompt, work was done the day after the estimate, efficient, and courteous. Pruning was completed as requested and they didn't skimp on the mulch.

The service was great the team was professional, polite and knowledgable. The went out of their way to accommodate my scheduled and arrived on time for the consultation and for the installation. They worked quickly and the layout of the plants is great. Its been over 2 weeks and the plants are healty and thriving. They provided advice and I would definitely hire again and recommend the team

Excellent, Service Man was very professional. My new landscaping is awesome, Ive gotten so many compliments. I will definitely use this service again.

Very well. Very prompt and professional