AMERIGAS PROPANE INC

Propane Sales Services, Pool and Spa Service, Natural Gas Lines,


Services we offer

RESIDENTIAL, COMMERCIAL, INDUSTRIAL, AGRICULTURAL & MOTOR FUEL PROPANE SERVICES. HOME HEATING, WATER HEATING, CLOTHES DRYING, COOKING & GRILLING. CYLINDER EXCHANGE. PROPANE USE INCLUDING BUILDING CONSTRUCTION, FILLING STATIONS, RESTAURANTS, HOTELS, SCHOOLS, CREMTORIES, VEHICLES & FORKLIFTS. SPACE HEARING, GAS LOGS, POOL & SPA HEATING, WHOLESALER.

Amenities

Senior Discount

**unverified**



Accepted payment methods

MasterCard
Visa

Reviews

3.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
11%
3
33%
2
11%
1
11%


Rating CategoryRating out of 5
quality
3.3
value
3.4
professionalism
3.0
responsiveness
3.3
punctuality
3.2
Showing 1-9 of 9 reviews

Patricia S.
02/2017
3.0
propane sales
  + -1 more
Not well at first then sent some guy that did not know what he was doing, saying my tank had a leak and it did not when checked again. I just told the company not to send him again. The others that came were very professional and very apologetic. And the return call was poor but I finally got that taken care of. As far as the company goes I think they are good but just need some employee teaching about there product or there contact with customers. It was a long drawn out process just to get a new account started and to fill the tank. But I am ok with then so far now.
Description of Work: I had a propane tank filled

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$329

WILLIAM & MARY C.
03/2015
5.0
propane sales
  + -1 more
It was fine. The workers were good. I would tell a friend to use them.
Description of Work: We had the tank filled by Amerigas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Scarlett S.
07/2014
5.0
propane sales
  + -1 more
the service man showed up between the times that were stated to me. He worked for 1 1/2 hrs trying to repair my water heater. He did a great job at trying to make it work.
Description of Work: Water heater would not light. He tried to repair the pilot and that did not work. The whole water heater needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Catherine A.
09/2013
3.0
propane sales
  + -1 more
n the Service was performed on time but when it came to putting in the new unit, he somehow managed to mess up the 110 amp line and then insisted that the new stove needed an extension cord to feed the electronic controls. NOT if he had done his job right. The electric outlet was there right behind the stove and rather than own up to his mistake and fix it, he lied. He also messed up one of the gas selectors, ordered a new one and then bent the valve stem when he installed it. Overall, a very sad experience.
Description of Work: Installed new propane stove and wall hung heater.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0

$250

Sean D.
07/2013
3.0
propane sales
  + -1 more
The two gentlemen from Heritage Propane who showed up to do the initial inspection of the gas equipment in our new home were professional and friendly, and did a good job, despite the fact that the people we spoke to on the phone seemed to not care whether they had our business or not. (Changing gas companies requires paying a lot to the current company to remove their equipment and then paying the new company to install theirs.) We paid for the service on the same day and we have the receipt to prove it. Shortly afterwards we received a second bill, and after several phone calls -- during which the HP reps confirmed that the extra charges were a mistake -- we received a third bill with a late fee. It has now been three months and we have called them several times, and we are still getting phone calls and letters from Amerigas, who is apparently their parent company and who does their fee collecting. We have NOT had a good experience with either of these companies.
Description of Work: Amerigas collects payments from Heritage Propane customers.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$263

Jody S.
01/2013
5.0
propane sales
  + -1 more
It is fine. I have never had any problems. It is very easy. I just bring the empty tanks and exchange them for full ones. I have gotten tanks from other places that were all pinned up but their tanks seemed to be pretty new. I use them four to five times a week.
Description of Work: I use Amerigas Propane Incorporated for propane services. I just exchanged two tanks this morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34

George C.
12/2012
2.0
propane sales
  + -1 more
They were charging higher per gallon for smaller volume-users. Their service wasn't great, and I didn't like being charged a higher rate for using less. I have found a different company.
Description of Work: They filled my propane tank about every 3 or 4 months.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Lynn H.
12/2011
1.0
pool cleaners, propane sales
  + 0 more
As above
Description of Work: In October,I requested an estimate to have a propane tank placed. It took three weeks to get something scheduled. Then, they were a no call, no show. I had to complain to the 'new' manager in order to get the job started. I was quoted as needing 8' of tubing to place the tank. Well, they put the tank so far away from the house, it took 16' of tubing which I had to pay for. When they finally placed the tank it only had 30% of gas in it. My contract stated that I needed to call prior to the tank getting to 30% in order to avoid additional fees. When the tech was done with his work for the day he said he would need to come back and finish placing a regulator. He said, "you can use it (the spa) if you want to, but I didn't say that." Finally, the day before Thanksgiving, he returned, completed the job and took all my old copper tubing with him. I'm sure to make some xtra money before the holiday. Do not use this company, they are unreliable!! This was the office in Largo, Fl.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$800

Randy H.
01/2011
4.0
pool cleaners, propane sales
  + 0 more
We were pretty pleased overall. We went with a tank we would own ourselves rather than leasing, and they were open to that. Their pricing was up-front and in writing, which we appreciated. They came when they said they would, which was appreciated given our tight schedule with completion of the pool. My one criticism would be that I don't believe they did a terrific job of making sure our lawn was level when they left. Wasn't a huge deal though and we never called them about it. We've been happy with the tank and gas service ever since. We priced two other companies and they were the best price. I would use them again.
Description of Work: Install and fill a new underground 250 gallon propane tank and hook to heater for new spa/pool.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,200

    Contact information

    3631 LAND O LAKES BLVD, Land O Lakes, FL 34639

    www.AMERIGAS.COM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Propane Sales Services,
    Pool and Spa Service,
    Natural Gas Lines,
    Appliance Sales and Installation,
    Gas Logs,
    Water Heaters,
    Heating and Air Conditioning,
    Appliance Repair

    FAQ

    AMERIGAS PROPANE INC is currently rated 3.4 overall out of 5.
    AMERIGAS PROPANE INC accepts the following forms of payment: MasterCard,Visa
    No, AMERIGAS PROPANE INC does not offer free project estimates.
    No, AMERIGAS PROPANE INC does not offer eco-friendly accreditations.
    No, AMERIGAS PROPANE INC does not offer a senior discount.
    No, AMERIGAS PROPANE INC does not offer emergency services.
    No, AMERIGAS PROPANE INC does not offer warranties.
    AMERIGAS PROPANE INC offers the following services: RESIDENTIAL, COMMERCIAL, INDUSTRIAL, AGRICULTURAL & MOTOR FUEL PROPANE SERVICES. HOME HEATING, WATER HEATING, CLOTHES DRYING, COOKING & GRILLING. CYLINDER EXCHANGE. PROPANE USE INCLUDING BUILDING CONSTRUCTION, FILLING STATIONS, RESTAURANTS, HOTELS, SCHOOLS, CREMTORIES, VEHICLES & FORKLIFTS. SPACE HEARING, GAS LOGS, POOL & SPA HEATING, WHOLESALER.

    Contact information

    3631 LAND O LAKES BLVD, Land O Lakes, FL 34639

    www.AMERIGAS.COM