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True Plumbers & AC

4.9(
22
)

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling,

... +3 more

About us

Available 24hours a day 7 days a week. We specialize in leak detection and water damage clean up. True Plumbers stands out by delivering quality and honest plumbing services at a fair price. As you can imagine, word started to spread of this new plumbing company that treats their customers like family. By 2013, the company had grown to the point that many more plumbers needed to be hired to handle all the work. This growth has continued through today and we are now a force of more than 50 full-time plumbers that deliver quality services all across Central Florida

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

24hr Emergency service plumbing company. We pride ourselves on quality work treating your home as it was our own. We install and repair plumbing and AC elements like AC units, water systems, water heaters, filtration systems, and water softeners. We also take care of plumbing issues like clogged drains, drain fields, faucet repairs, leak detection, repiping, sewer backups, slab leaks, toilet repairs, and more. AC units are our new specialty, where we can repair or replace your unit and we offer regular maintenance as well.

Amenities

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.922 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
5%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Write a review
Showing 1-22 of 22 reviews
Gary R.
03/2024
5.0
plumbing
  + -1 more
True Plumbers excellent service Kenneth and Patrick excellent servicemen
Description of Work: Repair a leak
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John B.
01/2023
5.0
plumbing
  + -1 more
Brandon and David did a great job. Very professional. Kept us informed through the whole process. Greatly recommend.
Description of Work: Faucet replacement.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Darlene P.
12/2021
5.0
plumbing
  + -1 more
The guys were awesome! John and his helper arrived early and finished quickly. They were both personable and professional. We are extremely pleased with everything including the work,a ship and the price!
Description of Work: Bathtub drain replaced
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$580
Hilda H.
09/2020
5.0
gas logs
  + -1 more
Service was excellent. Chris and Christian did an outstanding job. Would recommend this company to my family and friends.
Description of Work: Repiping our home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stanley W.
04/2020
5.0
water heater repair, gas logs
  + 0 more
Chris was very helpful diagnose the problem quickly was just thermal coupler all it needed was cleaning very helpful and knowledgeable
Description of Work: Pilot wouldn't stay lit on hot water heater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Meredith V.
11/2019
5.0
plumbing, gas logs
  + 0 more
Wonderful.Chris was very professional and immediately diagnosed and fixed the problems. Will definitely request Chris if I have another plumbing problem. Also, he did not recommend additional service that was not necessary as many companies have done.
Description of Work: Commode stopped up and slow drain in sink
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Larry K.
10/2019
5.0
plumbing
  + -1 more
They arrived within the promised time frame. Very professional, friendly, and courteous. They assessed the problem and told me what it would take to fix it and how long it would take.
Description of Work: Plumbing leak
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Fielding D.
08/2019
5.0
plumbing, gas logs, home remodeling
  + 1 more
They came quickly, had another toilet to replace it with, worked quickly because of a flooded house, very professional and nice.
Description of Work: replaced shattered toilet
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$449
Jason C.
03/2019
4.0
plumbing
  + -1 more
Responded quickly in an emergency situation. Showed up within an hour and completed the work satisfactorily. Price seems a bit high for the work performed but no complaints about the quality of the work or the professionalism of the technicians. Overall, I am satisfied with the work performed and would recommend True Plumbers.
Description of Work: Replaced broken exterior hose bib.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Merryck O.
02/2019
5.0
gas logs
  + -1 more
The response time on a weekend after hours was remarkable. Hutch was very professional and knowledgeable and friendly. Highly recommend!
Description of Work: Leaking toilet on a Saturday around 7:00 pm. Made call and Hutch was at our house in less than an hour and repaired the problem.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
james H.
01/2019
5.0
gas logs, drain cleaning
  + 0 more
they tried plunger and had to snake it.
Description of Work: unclog a bathtub
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$200
Tim T.
11/2018
5.0
plumbing, gas logs
  + 0 more
Awesome job! Steven from True Plumbers came out and installed a new garbage disposal for us. He was exceptional. He and his trainee were professional, courteous, and made us feel super comfortable. We are very particular about who we let in our home and these guys could not have been better! I will only use them from here on out! (they even sent me a short welcome video introducing the technician who would be coming so we knew who would arrive at our door. Too cool!)
Description of Work: New garbage disposal installed
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Lynne W.
04/2018
5.0
drain cleaning
  + -1 more
The work was completely promptly and the crew was professional and courteous.
Description of Work: toilets and shower backed up and flooded a shower. Needed a complete drain clean out.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Judy B.
03/2018
5.0
plumbing
  + -1 more
Quality work, did everything I needed in a timely and professional manner. Very pleased with this company.
Description of Work: Repair plumbing leak, drying out of moisture, replacement of damaged flooring, bathroom vanity, painting
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cate I.
12/2017
5.0
plumbing
  + -1 more
My appointment was scheduled for between 8am and 10am. Kevin called at 7:41am to ask if was a good time and arrived exactly at 8am. He was extremely professional, worked quickly, and fixed both issues. To clear the kitchen sink clog he had to go on the roof, snake the vent, and then come inside and snake from under the sink as well. He completed both projects in 1:15 mins. Would absolutely call him again.
Description of Work: Kitchen sink vent clogged and toilet fill valve and flapper needed replacement.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$388
Ragnar M.
11/2017
5.0
gas logs
  + -1 more
Awesome. Finally a professional and trustworthy company. Josh came out, very punctual, professional and courteous. Offering fixed price. Perfect installation 2 hours later. Would definitely use them again.
Description of Work: Shower valve , cartridge and faucet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Jason M.
10/2017
5.0
drain cleaning
  + -1 more
J.P. was very professional, friendly, and helpful as we tried to figure out the cause of our water leak. This was the first time we called True Plumbers, so we didn't know what to expect. But we were impressed and will call again if we have other problems. Highly recommended.
Description of Work: We had some leaking from our air handler.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jan K.
05/2016
3.0
gas logs
  + -1 more
unknown
Description of Work: Very expensive for 5 min. of work
Rating CategoryRating out of 5
Andrea P.
11/2015
5.0
plumbing, gas logs
  + 0 more
Michael was very professional and good at his profession. We would definitely use this company again. Thank you,
Description of Work: Install a garbage disposal, 2 faucets for kitchen and 1 in the master bath. Also, installed and replaced a toilet in the master bath.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Matthew B.
10/2015
5.0
plumbing, gas logs
  + 0 more
Fantastic! Hutch Cooper is profesional, friendly, prompt, and did a great job. Will definitely do business with again.
Description of Work: replaced shower pan
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Donna W.
10/2015
5.0
gas logs
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alison R.
05/2015
5.0
gas logs
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from True Plumbers & AC
Thank you for your review and business

    Contact information

    3914 South florida ave, Lakeland, FL 33813

    http://www.trueplumbers.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    CFC1428965
    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing,
    Drain Cleaning,
    Kitchen and Bath Remodeling,
    Water Heaters,
    Water & Smoke Damage,
    Heating and Air Conditioning

    FAQ

    True Plumbers & AC is currently rated 4.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    True Plumbers & AC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, True Plumbers & AC does not offer free project estimates.
    Yes, True Plumbers & AC offers eco-friendly accreditations.
    No, True Plumbers & AC does not offer a senior discount.
    Yes, True Plumbers & AC offers emergency services.
    No, True Plumbers & AC does not offer warranties.
    True Plumbers & AC offers the following services: 24hr Emergency service plumbing company. We pride ourselves on quality work treating your home as it was our own. We install and repair plumbing and AC elements like AC units, water systems, water heaters, filtration systems, and water softeners. We also take care of plumbing issues like clogged drains, drain fields, faucet repairs, leak detection, repiping, sewer backups, slab leaks, toilet repairs, and more. AC units are our new specialty, where we can repair or replace your unit and we offer regular maintenance as well.

    Contact information

    3914 South florida ave, Lakeland, FL 33813

    http://www.trueplumbers.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day