About us
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
2.65 Reviews
Showing 1-5 of 5 reviews
Enrique R.
04/2020
flooring contractor, plumbing, home remodeling, drain cleaning
+ 2 moreIf you have a project pending, make yourself a favor and allow True Builders to compete for your business. You won't be disappointed. True Builders went above and beyond expectations with superb customer service and the creation of a dream shower and new floors for the master bath and master bedroom. True Builders are true professionals and gentlemen. Everybody that worked in this project was courteous, cordial and a master craftsman. Mike Mille, the project manager, was beyond wonderful. Project finished on budget and on schedule. All of our needs were met and surpassed. We are beyond fully satisfied with the work performed. Highly, highly recommended!!!!
Description of Work: repair bathroom shower leak (drainage plug/ drainage pipe replacement) , full bathroom shower remodel, tile master bedroom master bath.
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Yes, I recommend this pro
Demetra B.
07/2018
plumbing, remodeling, home remodeling
+ 1 moreThey did not pull any permits. My house is red tagged. Nobody can do any work there. They were fined by the county. My house is still red tagged and I have to hire a new Contractor.
Description of Work: Hurricane Damage
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$53,000
MIN Z.
03/2016
remodeling
+ -1 moreI called five 24/7 companies after I found a bad plumbing leak at 5 AM in my house. True Builders was only one that I could talk with people at 5 AM, all others with an answer machine. They arrived quickly and showed real profession works, so the flood didn?t cause major damage for entire house. They treated the issue quickly and seriously, they took care every thing with the insurance. I recently had new look master bedroom, office, pool bath, and living room as if nothing had ever happened. The wood floor looks beautiful! I would like to thank Issac , Aron and every one in their team, they are very nice and a pleasure to work with. They did a great job! And I was glad the insurance covered all cost. I would highly recommend the True Builders to my friends.
Description of Work: fixed water leaking and done the damage restoration
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Yes, I recommend this pro
$20,000
Ellen B.
08/2013
home remodeling
+ -1 moreSee above statement and I would give True Builders a " F+" as a rating
Description of Work: Had water damage they were to repair. They said I needed9 new wood floors, they laid bamboo wood floors, they said they had to level the floors, I live on the 2nd floor of a villa. They made a mess the floor were still not leveled, the floors were raised now, they put the wood under my appliances I have a galley kitchen the dish washer now will not fit under the cabinet all the way, my range is up to higher and I can only open my oven door 7" because of hitting the dish washer! They put nicks on all my appliances and a huge deep scratch on my oven door, they did not cover anything, my counter tops scratched! Wood floors are bowing, nails showing on stairs, way to many nails, glue all over floors, uneven, trim larger than what I had before doesn't match up, space and uneven! I have a 4 month old dining table and 4 chairs, scratched and scraped. Loosen my banister and broke two of the screws holding the banister, left garbage on my patio, had metal buckets leaving rust spots, have big spots of stain all over! My insurance adjuster came took pictures and allowing me to get work done over! STAY FAR AWAY FROM THIS COMPANY! They called me, lied, belittled, if I did not answer my phone they would call, hang up and repeat one after another calls . I had my children helping me, my son living in California, calling him, lying to him and my daughter getting caught in lies! I had to block all of their phone #'s and I sent them an email telling them we could communicated through I could go on and on. When I call other companies to come to give me estimates to redo the work, they can not believe what type of work they did, these are all true statements. I will later put pictures on this site and every site I can find of the work done by True Builders!
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$27,000
Response from True Builders
Ellen B.
08/2013
remodeling
+ -1 moreLaid a bamboo wood floor and there are wood heads showing through it, and it is warped as well. They stained my patio and cement plus left garbage all over it. They poured cement to even out the floors on my second level-they are not level whatsoever. They dented/scratched the walls and just tried to paint over them. They loosened my banister from my stairs-tried to tighten it and broke both screws. I'm having someone else come in and fix the problems they have caused. They charged me for things that I didn't even purchase and were never installed in my home. Called me names and even my son as well. Horrible, horrible job and you should steer clear of this organization.
Description of Work: They were supposed to fix many things in my house that were destroyed from water damage.
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$23,076.9
Response from True Builders
Contact information
3914 South Florida Ave, Lakeland, FL 33813
true-builders.comService hours
Sunday:
12:00 AM - 11:30 PMMonday:
12:00 AM - 11:30 PMTuesday:
12:00 AM - 11:30 PMWednesday:
12:00 AM - 11:30 PMThursday:
12:00 AM - 11:30 PMFriday:
12:00 AM - 11:30 PMSaturday:
12:00 AM - 11:30 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Plumbing,
Drain Cleaning,
Flooring Sales and Installation,
Water & Smoke Damage
FAQ
True Builders is currently rated 2.6 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
True Builders accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, True Builders does not offer free project estimates.
Yes, True Builders offers eco-friendly accreditations.
No, True Builders does not offer a senior discount.
Yes, True Builders offers emergency services.
Yes, True Builders offers warranties.
True Builders offers the following services: Kitchen/Bathroom Remodeling, Mold Removal, Mold remediation, Water Damage Restoration, Fire Damage Restoration, Leak Detection
Contact information
3914 South Florida Ave, Lakeland, FL 33813
true-builders.comService hours
Sunday:
12:00 AM - 11:30 PMMonday:
12:00 AM - 11:30 PMTuesday:
12:00 AM - 11:30 PMWednesday:
12:00 AM - 11:30 PMThursday:
12:00 AM - 11:30 PMFriday:
12:00 AM - 11:30 PMSaturday:
12:00 AM - 11:30 PM