Polk County Window and Door

It was good, pleased with the service, they came as they promise

Would highly recommend this company .. No subcontractors..employees are excellent .every window and our sliding glass door operate perfectly professional quality ..this company will exceed your expectations.. Bill the owner is wonderful

good, as expected

Great! See description above.

unknown

Two young men did all of the work and they were very professional. They cleaned up all of the heavy mess and vacuumed the area around each window. You will have drilling dust to clean up but that is unavoidable. All and all I am pleased with the job and the time taken to complete it. They spent about 12-13 hours over two days.

unknown

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I contracted Bill to install new double-pane windows with Low E. He gave me the best price out of four contractors. He was the first to come out and I immediately liked him, but you know how it is in business. I got three other estimates. He answers his own phone and has his own employees, not contractors. His son and another employee installed my windows. They were extremely professional, polite, and surprisingly quiet. I work from home so this was a bonus. It took them less than two days to install all my windows and I have the decorative eyebrow windows, which take longer. Bill was here a couple times each day checking on his team. I'm extremely pleased with the work. His windows are made by Simonton. I did some research so I knew ahead of time what to expect. Simonton is a great product and the label change makes it affordable for the everyday customer. I love the windows! I would not hesitate to call Polk County Window and Door for ANY job. They're the type of company I prefer because they do their own work and I like to support the small business owners.

Bill, the owner is extremely friendly and helpful. The work was completed in a timely manor and he worked with our schedule since we are doing some other renovations. I will absolutely use his company again to continue upgrading our windows and doors. His workers were friendly and left the area very clean. They were respectful of my dogs and children. Excellent service!

unknown

Ultimately, the sliding doors began sticking. Needing a lot of force to slide them open, in addition to an extremely weak door handle to slide the door itself. When questioned if there was a different door style or handle that can be used, they simply stated "No." One window that was placed ended up being crooked, so it had to be balanced and masked to seem straight to the naked eye. Provider never followed through with a requested storm door, one which to this day has not been mentioned. Sliding door still stick, and when the provider returned he blamed it on the house shifting, which was totally untrue. Provider took measurements again and stated they'd return to install new doors that would fit better (paid for by me), however after 2 weeks of not getting the numbers requested for cost, he stated that he tried to call and text but never received a call back. This is false due to the fact that we have an answering machine and also receive all of our text messages. After texting and asking again for numbers, the provider, Bill, stated that he'd get them to me..........forward 12 hours later I texted Bill stating that we'll get our fix elsewhere. Final result, Polk County Window & Door abandoned the job that needed fixes caused by them. Bill McCeldry seems like a nice guy face to face, however his business practices are way below the status of professional. I would not recommend this company to an enemy. Do yourself a favor and skip past this company.