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3.02 Reviews
Showing 1-2 of 2 reviews
bill S.
12/2017
pool cleaners
+ -1 moreUpgraded our chlorinated pool to be heated and use a salt system and made the mistake of choosing Mike's Not-So-Quality Pool Care. Installed only in May and had leaks in August. Mike ignored our texts, voicemails and emails. Only until we used a different email as a potential new customer, was his reply immediate (within 10min) and came the excuses why he couldn't call/email/text. When shopping for a pool service, be sure they have great customer service especially when something costs $6,500. Shouldn't we expect some level of service if we run into problems? Sept. our our brand new motor was dying and officially no longer worked this month of Nov. Why did this brand new pool motor die? (1) The Digital nano circuit board was wired directly to the leads of the Hayward motor. This caused an overload of amps, burning out the motor. This also caused a potential life threatening situation as a potential fire hazard. (2) Mike's Quality Pool Care's recommended electrician who charged us $750 installed the wrong timer 120v was supposed to be 220v. This caused the Auto pilot digital nano to always be on rather than shut off when the motor shuts off. (3) The Aquacal heat pump was mounted directly against the wall of the house. Code requires that the pump be mounted 6-12 inches from the wall. There is plenty of room that the pump could have been mounted 6 inches away from the wall, it just would have required more pvc work on Mike's part but looks like laziness. Lack of customer service and communication for the replacement of a Full Warranty motor. Losing trust and 6-month issue, we had another company clean up Mike's mess. BUYER BEWARE with choosing Mike's Not-So-Quality Pool (Lakeland, Florida) 2017-11-25_mikes-not-so-quality-pools
Description of Work: Install pool heater, motor and salt system
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$6,700
Eloise Z.
04/2017
pool cleaners, swimming pools
+ 0 moreunknown
Description of Work: I hired him to resurface the pool. he did an excellent job. he was available for every stage of the process and even though he had a crew to work for him, he did many aspects of the work himself. All prep work was done ahead of time and when the time came to do the remainder of the job it was done smoothly and the result was spectacular. At the end of the process he gave us 2 weeks worth of upkeep for the balancing of pool chemicals. we now use this company once a week, they manage the pool so we dont have to.
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Yes, I recommend this pro
Contact information
7972 Benjamin Drive, Lakeland, FL 33810
http://www.mikesqualitypools.com/Licensing
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Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation,
General Remodeling
FAQ
Mike's Quality Pools is currently rated 3 overall out of 5.
No, Mike's Quality Pools does not offer free project estimates.
No, Mike's Quality Pools does not offer eco-friendly accreditations.
No, Mike's Quality Pools does not offer a senior discount.
No, Mike's Quality Pools does not offer emergency services.
No, Mike's Quality Pools does not offer warranties.
Mike's Quality Pools offers the following services: Lakeland 33801 Plant City 33563 Winter Haven 33880 Aubendale 33823 Lake Wales 33853 Zephyrhills 33539 Dade City 33523
Contact information
7972 Benjamin Drive, Lakeland, FL 33810
http://www.mikesqualitypools.com/