Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
lottie M.
06/2015
heating & air conditioning/hvac
 + -1 moreThey, the contractor will not even come out and look at the unit, they say it is too far, they are in Lakeland, and they say that it is over a year old, but as I stated the unit had problem twice last year, due to a freon leak, which they had to come out and fix, as it was poor workmanship, this unit is cemented in, so there is nothing we did to cause this. It is less than 2 years old, and this cause the unit to shut down twice with in 1 week period.You would think that they would at least come look at the unit and see if it was placed incorrectly with the back lower than the front, which is where the water drains, can't drain up hill, for a while it did, until it got totaly blocked with the algea, which ours did. Hopefully everyone will read this and decide against this contractor, which we didn't have that option, as the builder picked them.
Description of Work: This contractor was the contractor who install our AC unit by the builder. We had to have it serviced twice in the first year. Now we need repair done and I have called 5 times with only one return call, just to say that they don't have the time to come and look at the unit, which is unlevel and the water will not drain properly, so the unit shut off, it was a build up of algea from the water not being able to drain off properly. The back is lower than the front.
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Contact information
4911 MUSKET DR, Lakeland, FL 33810
Licensing
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Service Categories
Heating and Air Conditioning
FAQ
MICHAEL RANDOLPH HEATING & AC is currently rated 1 overall out of 5.
No, MICHAEL RANDOLPH HEATING & AC does not offer free project estimates.
No, MICHAEL RANDOLPH HEATING & AC does not offer eco-friendly accreditations.
No, MICHAEL RANDOLPH HEATING & AC does not offer a senior discount.
No, MICHAEL RANDOLPH HEATING & AC does not offer emergency services.
No, MICHAEL RANDOLPH HEATING & AC does not offer warranties.
Contact information
4911 MUSKET DR, Lakeland, FL 33810