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Heaven's Best Service Group

Air Duct Cleaning, Dryer Vent Cleaning

About us

Heaven's Best offers a variety of services such as carpet cleaning, upholstery cleaning, tile and grout cleaning, and hardwood floor cleaning. We serve Lakeland, Winter Haven, and all of Polk County.

Business highlights

41 years of trusted experience

Services we offer

Carpet Cleaning, Upholstery Cleaning, Hardwood Floor Cleaning, Tile and Grout Cleaning, Marble/Natural Stone Cleaning and Polishing, Leather Restoration and Cleaning, Spot and Stain Removal, Air duct cleaning and dryer vent cleaning, all types of floor cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.838 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 38 reviews

Helen S.
10/2023
5.0
dryer vent cleaning
  + -1 more
Great customer service. Prompt, efficient, and professional. Did a good job. Would definitely use them again for vent and or duct cleaning
Description of Work: Cleaned dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Heaven's Best Service Group
Thank you for taking the time out to give us a 5-star review. We look forward to servicing you again.

Susan H.
06/2020
5.0
carpet cleaners, upholstery cleaning, air duct cleaning, floor cleaning
  + 2 more
Everything was done quickly and very well. My very spotty carpet looks brand new and my husband's old recliner turned out very well. I was thrilled with the job and will definitely hire them again.
Description of Work: Cleaned carpet, area rugs, sofa, loveseat, two recliners and 2 bathroom floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHERYL M.
03/2020
1.0
carpet cleaners
  + -1 more
False advertising. Does not dry in an hour. After they cleaned carpet, I ran the AC on at a low temperature for 4 hours. Carpet was wet in bedroom, under bed and in both walk in closest. Finally, I had to use two fans and dehumidifier. I hope the carpet will be dry by morning. Will not use again.Also, cleaning did not make any difference in a pee stain from a small dog. I even pointed this area out to workers before beginning. Very very disappointed!
Description of Work: clean carpets in entire house. 6 month old carpet.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$145

David D.
03/2020
5.0
carpet cleaners
  + -1 more
Everything went well and efficiently
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Lynn O.
12/2019
5.0
oriental rug cleaning
  + -1 more
Better than expected. That is the reason they were awarded an “A” on all questions. Going to schedule them back for a large sectional sofa cleaning after the holidays.
Description of Work: Rug cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Travi A.
02/2019
5.0
air duct cleaning
  + -1 more
The two man team showed up on time. They got straight to work and were quick despite being thorough. We plan on using them annually. Our condo has 12 ducts plus intake which were cleaned and sanitized (cleaning= $300, sanitizing=$100. Dryer vent was $85.
Description of Work: Air duct and dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Jeff H.
02/2019
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
4 people spent most of one day cleaning 4 rooms with wall-to-wall carpet 1100 sq ft, 2 area rugs (one Oriental), 10 can back chairs, 6 fabric pieces, and 3 leather pieces. They did an amazing job! The place looks completely rejuvenated. One bedroom carpet had stains that I had tried to removed several times with available carpet spot stain removers, with only partial success. They made it vanish completely.
Description of Work: Cleaning carpets and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Judy W.
08/2018
5.0
carpet cleaners
  + -1 more
Excellent! I had to work with Mike long distance to arrange the cleaning - they were very responsive to my request. I wasn’t present for the cleaning, but my sister said they were very polite and professional, and did a great job. And my mother was thrilled with her clean carpet! It was old and very soiled - it almost looked like new afterwards. I would definitely hire them again.
Description of Work: Needed to have my elderly mother’s very soiled carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

richard R.
03/2018
5.0
carpet cleaners
  + -1 more
Did a great job and will hire again.
Description of Work: They cleaned carpet in various locations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100.9

Douglas W.
01/2018
5.0
carpet cleaners
  + -1 more
Mike returned my call promptly and scheduled a the cleaning at a time most convenient for me. He and his crew showed up on time and clearly explained what he was going to do. The carpet is 8-10 years old, and he was up front about what to expect. Nonetheless, a couple days after the first attempt I asked him to take another shot at a couple troublesome areas that didn't look right to me. He returned that day to do the re-clean. The results are the best I can expect. Mike is very responsive, courteous, and seems committed to do the best job possible.
Description of Work: Whole house carpet cleaning, single level, 2BR, about 1300 sq ft

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kayla S.
01/2018
5.0
carpet cleaners
  + -1 more
We needed our carpets cleaned for our rental house. The guys were early, efficient, friendly and worked together well. The citrus smell of of their solution is refreshing. The guys went above and beyond to make sure we were happy. Definitely will recommend this company and will use them again. Thank you.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jessica C.
01/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Service was incredible! Guys we’re right on time and super sweet, carpets and upholstery looked beautiful and it was super fast! Will definitely call next time I need carpets or upholstery done!!!
Description of Work: Carpets and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

John M.
11/2017
5.0
carpet cleaners
  + -1 more
18 year old carpet looks brand-new and at a low cost! My wife was right (she is rarely wrong)! Great name...great service! I would hire them again in a heartbeat. Now, I need a good roofer...all of them are at least two weeks out...
Description of Work: Cleaned carpet in master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Hank B.
08/2017
5.0
carpet cleaners
  + -1 more
It went quite well. They were able to remove the spot and the carpet looked brand new by the time they left.
Description of Work: Workers left a big spot on the white rug in the master bedroom. We wanted it removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Talia P.
08/2017
5.0
carpet cleaners
  + -1 more
They came out the next morning and cleaned two rooms. They were prompt and very polite. The stains in the one room are almost indistinguishable and the other room looks good as new.
Description of Work: Needed a carpet with grease stains cleaned asap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David S.
07/2017
5.0
carpet cleaners
  + -1 more
Heaven's Best provided excellent customer service and did a great job cleaning our carpets for a fair and affordable price.
Description of Work: We had all of the carpet throughout our house cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Heaven's Best Service Group
We are always excited for a customer to share their experience with us. Thank you for the kind words and your business.

Disgusted W.
05/2017
5.0
carpet cleaners
  + -1 more
The entire process went well. We received a call back from the company and the representative was able to give us a price for the job based upon the room measurements we provided. We scheduled the visit for a few days later. On the scheduled day, the technician called to ask if he could come early, as a previous job was completed early. He arrived at the agreed upon time, set up his equipment and proceeded to do the job. He even cleaned part of the carpet in the master bedroom closet, which was not included in the initial estimate. He could not clean the entire closet area as we had already stored some things in there.
Description of Work: We purchased a 3 year old home and wanted to have the carpets in the three bedrooms and office cleaned prior to moving in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Heaven's Best Service Group
Thank you for taking the time to leave a review. We appreciate your business.

James A.
02/2017
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
The service provider was able to schedule the service through Angie's List messaging which was very convenient. They were prompt, professional, and took their time to make sure the target areas were cleaned thoroughly. Their work was excellent and I will definitely use them again next time I need carpet cleaning. Thank you!
Description of Work: I had three carpeted areas, an area rug, and an upholstered sofa cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Heaven's Best Service Group
Thank you for taking the time to leave a review. We appreciate your business. Thank you,

Erin B.
10/2016
5.0
carpet cleaners
  + -1 more
The scheduling of the appointment was very easy via email. I was pleased to be able to make an appointment within a week. The service was great; the carpet looked fantastic. The price was also highly competitive. We plan on being repeat customers.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy R.
07/2016
5.0
carpet cleaners
  + -1 more
What an absolute pleasure it was to work with this carpet company. We needed the carpets cleaned after moving out of our large house. They spent several hours going over trouble spots multiple times to obtain the cleanest result possible. They have a high level of professionalism and work ethic that makes them special and impressive. Would not hesitate to use them again and felt very fortunate to have found them
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lynn P.
06/2016
5.0
upholstery cleaning
  + -1 more
Bill was pleasant, helpful, and professional during my initial call. Although I do not have a loveseat, Bill was flexible in allowing me to use a sofa/loveseat coupon for a sofa and chaise lounge. He was willing to give me an estimate over the phone for 2 additional items (large wing chair and ottoman). The prices were very reasonable. When Bill arrived I don't think he expected the amount of dog fur that was wickedly caught in the fabric of the sofa. But he and his son stayed with it until it sparkled. His expectations were higher than mine and I was really impressed with the difference. Bill could easily have charged more than the original estimate based on the condition of our furniture but he did not. I offered to pay extra because I felt it was the right thing to do and Bill was gracious and appreciative. I would definitely use Heaven's Best again and am very pleased with the results.
Description of Work: Cleaned 4 dirty and dog fur covered pieces of furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Tiffany E.
09/2015
5.0
carpet cleaners
  + -1 more
They called to let us know they were running late. Very nice & professional. They stayed with the price they quoted us and the carpets look great. Thanks.
Description of Work: Cleaned 5 rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

John R.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Person was on time and took care of everything. Carpet look brand new when he finished. Would recommend over Stanley Steamer!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Esther S.
06/2014
5.0
carpet cleaners
  + -1 more
Craig has cleaned my white berber carpet twice and has done a better job on it than two other firms using the same type of cleaning(dry chemical). Like the others, it looked really clean when first done, but unlike the others, the soiled areas did not come back two weeks later. I have two small dogs so there are lots of wet dirty paws on the carpet, but Craig makes it look like new! Today's visit was an emergency call after a flooring guy get something on the carpet that I could not get out with stain remover. Craig showed up on time, with the usual call that he was on his way, and in ten minutes, the stain was gone and he was on his way. I've scheduled him to clean the whole carpet tomorrow and I highly recommend him for your carpet and upholstery cleaning
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kim G.
06/2014
5.0
carpet cleaners
  + -1 more
I contacted heavens best for a move out clean. I was interested in the dry quick process they use since we had our walk through later that afternoon. He showed up on time and got the job done quickly. It dried with plenty of time to get the last minute painting done & the carpets looked great. Would definitely recommend this company to my friends.
Description of Work: Prompt, great service, clean carpets!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1(current)
    • 2

Contact information

1806 S Combee Rd, Lakeland, FL 33801

http://lakelandfl.heavensbest.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Heaven's Best Service Group is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Heaven's Best Service Group accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Heaven's Best Service Group offers free project estimates.
Yes, Heaven's Best Service Group offers eco-friendly accreditations.
No, Heaven's Best Service Group does not offer a senior discount.
No, Heaven's Best Service Group does not offer emergency services.
Yes, Heaven's Best Service Group offers warranties.
Heaven's Best Service Group offers the following services: Carpet Cleaning, Upholstery Cleaning, Hardwood Floor Cleaning, Tile and Grout Cleaning, Marble/Natural Stone Cleaning and Polishing, Leather Restoration and Cleaning, Spot and Stain Removal, Air duct cleaning and dryer vent cleaning, all types of floor cleaning.

Contact information

1806 S Combee Rd, Lakeland, FL 33801

http://lakelandfl.heavensbest.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM