The website advertised a prescription cost of $45.00 for 1 month supply. It normally costs $200.00 or more. The instructions on the website appeared simple. Have my doctor submit the prescription, then set up an online account. Setting up the account was a 2 step process, requiring me to do a complete account set up in two places on their website. It was less than clear how to go about doing this, but after much time hunting through their site, I was able to complete the process. I asked my MD to call in my prescription for Zioptan, per Eagle's online instructions. My MD is very reliable in taking care of such things. I checked my account over the next few days to see if the prescription had been filled. There is no record of the prescription ever being submitted. So, I called the customer service number. After waiting on line for about 20 minutes, they hung up on me. So called again, this time leaving a voicemail. No response. 2 days later I tried again, with the same results. This is the worst customer-no-service I've had. I can only assume they do not want my business. I'm going back to my regular pharmacy. The price is high, but at least they talk to me, are helpful and fill the prescription.
Description of Work: Fill prescription for Zioptan, not covered by insurance
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FAQ
Eagle Pharmacy is currently rated 1 overall out of 5.
No, Eagle Pharmacy does not offer free project estimates.
No, Eagle Pharmacy does not offer eco-friendly accreditations.
No, Eagle Pharmacy does not offer a senior discount.
No, Eagle Pharmacy does not offer emergency services.