Southeastern Termite & Pest Management

Description of Work: Great service great price very happy with house tenting thank you

Description of Work: I used Southeastern Termite and Pest Control.

Description of Work: The representative who came to the house seemed very knowledgeable and did a very thorough inspection for termites, crawling under the crawl space and into the attic. Based on his apparent expertise, I chose Southeastern over three others who bid on the fumigation job. We have a separate cottage which we also wanted fumigated, but we wanted the two buildings done on different days so we could stay in the cottage while the main building was being treated and remain on the property. The representative agreed to this plan and gave us a price that was a few hundred dollars higher that the other bids. Because we were most impressed by the rep, we agreed to the deal. We chose a date for the work and faxed the signed contract and other paperwork to Jessica, apparently the owner of the company. We spent four days of hard work getting everything that couldn't be exposed to the Vikane boxed up and transferred to the cottage. On the day before the scheduled work, Jessica called to say that she did not want to do the separate buildings on different days, that it wasn't worth it to come to Miami (although the rep had earlier said they come to Miami all the time). She insisted that we do the buildings on the same day so they wouldn't have to come down an extra trip. She offered us $85 to cover a night in a hotel and said she would send a worker to put everything we had moved into the cottage into the protective bags so it could all be fumigated. We had spent many hours organizing and moving our materials out to the cottage so that we would not HAVE to bag them and risk any exposure of the food and cosmetics to Vikane. My wife has extremely sensitive skin and we just didn't want to risk possible exposure to the Vikane by residual gas in her cosmetics. We also wanted to be on site for security reasons and for our convenience. Moreover, we did not want things spilled, broken, or otherwise mishandled by someone putting expensive stuff carelessly in the bags. As a compromise, we suggested that they could do the main house on the agreed date and then do the cottage on another day whenever it was convenient for them, when they were working in Miami the next time. Jessica would not agree to this because she said they were not taking any more jobs in Dade County and couldn't say when they would be able to do it. She said the rep should not have made the deal we agreed to with him, that she had not noticed the arrangement until the day before the job, and she simply would not honor it. Needless to say, we were extremely disappointed after all the work we had done and definitely would not recommend this company.

Description of Work: This company comes out bi-monthly to spray around our house and the patio and drive way. They spray the lawn way down to the edge of the lake.

Description of Work: Southeastern Termite & Pest Charges comes every six to eight weeks to treat for ants, spiders, roaches and pretty much all the normal pests. This covers the inside and outside of our home. Our home is about 2000 square feet.