Screens Etc Inc

Not well. Took them forever to get permitting, took forever to install, tons of excuses, and leaks all over the place. 2 years now never have fixed the problems. Promises, promises wish I could put them out of business. Nobody should have to deal with such aggravation and disappointment. I saved for a long time for this work. I have no idea how Gene can sleep at night.

This is my last response about this company. I don't have time to falsify information about a company. For the record the report to Angie's list was written before I had to replace the screen around my pool. I just bought the house and was unaware that it was a requirement by the county since the previous owners went for years without having the pool area screened. I was not fined and the screen was installed but not by your company. As far as calling your company and name calling that wasn't me. Defamation is not what has happened here and if your company has established themselves as being a reliable reputable company, then there should be no worries. Hopefully when I go to open each shutter it will open properly and in our last conversation I asked for the final sign off to be mailed. I have yet to receive it.

They did very poor work. They were referred by a friend whose a contractor and we had everything installed on our brand new porch that we took a loan out on in May. They dropped most of the aluminum and scraped it and had a problem with it. They did pass the inspecting but we are in Florida so we didn't get our rain season until the middle of July. My husband told them it doesn't matter when they come to fix it just make sure they call if they are not going to come. We will be taking time off from work and they have three email addresses and three phone numbers. Six times they made appointments and never showed up and never called. When they did come out on their own when we weren't home and spray painted the aluminum and then sprayed it with accrue paint over white paint and got paint all over the screens. They were reported to consumer affairs and the better business bureau and since then they have made two more appointments that they didn't show up or call on.

The patio leaked when it was put in. They kept coming back repeatedly, but they never resolved the issue. The leak is still there.

For the past 6 months we have attempted to get an issue resolved where the aluminun screen rafters are filling up with water. The company's owner, Eugene Swinford, originally advised us that the enclosure needed to be resealed and it was covered under warranty. Several appointment have been scheduled, and they didn't show up providing an excuse that the community gate guard would not allow them entrance (even though they were on the authorized entry list). As I am 89 years old, I feel Mr. Swinford, is taking advantage of the elderly. My son called on my behalf and was told they would come out to repair the screen at 8am on 4/27/2010. They cancelled 15 minutes before the appointment. It was rescheduled for 8am on Friday, and they didn't show, nor did they call to cancel appointment. We however called to confirm appointment the day prior, and did not receive a call back. Screen ETC is highly UNTRUSTWORTHY.