Hello! Welcome, where customer satisfaction is our number 1 priority. We are committed to our clients as if they are family, an attitude that we feel is beneficial for both parties. Our track record is riddled with comments of our exceptional customer service and the ability to work through every issue each job may ensue.
They seems very professional at first but once they get your money, good luck trying to get them to do anything. My project was delayed over and over again because they kept on giving excuses. I recall speaking to them on a Thursday afternoon regarding some drawings and when I showed up the next day, the whole office was moved with no notice. While in the middle of my project I sent them 2 updated drawings and all they had to do is review and sent back but never heard from them til this day. I can go on and on but thank God I was able to complete my project without them. I would definitely not recommend them.
Rating Category
Rating out of 5
quality
1.0
value
2.0
responsiveness
1.0
Coleen P.
05/2023
4.5
Sandra designed a barn for my backyard. We are currently waiting for permits and I think she did a great job! She was fast and came quickly, drew plans and revised in timely fashion. Yes, would hire again!
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ryan O.
12/2022
0.5
Nope.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Mazin E.
03/2022
4.0
Great team answers all questions and concerns. Highly recommended
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Max F.
11/2021
1.5
Definitely not a professional company. They promise but do not deliver.
Rating Category
Rating out of 5
quality
1.5
value
1.5
responsiveness
1.5
Dennis J.
06/2021
4.0
She really helpful
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Bobby H.
06/2021
5.0
Good
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Nancy E.
04/2021
5.0
Sandra and her group were wonderful! They were very responsive and had a quick turnaround. Definitely recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,800
Rich M.
12/2020
5.0
Very accommodating
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Garrick 'Reuben Fari' C.
11/2020
5.0
Very affordable and friendly
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Don W.
08/2020
5.0
Prompt and excellent service. Very knowledgeable and was able to help fullfil my home improvement goals
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandra R.
03/2020
5.0
Very friendly staff and always listening to our needs
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marty L.
01/2020
4.0
Sandra immediately responded to my request which was urgent and they got on it right away. Some of the communication was slow when we needed to make changes. There should have been more communication about the drawings with me to go over but I had not done this kind of thing before so I didn't know that but it cost us a lot more every time there was a change because of permitting with electrical and plumbing but they were accommodating with the changes
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Jorge S.
11/2019
5.0
excelent sevice...
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jesus G.
06/2019
5.0
Great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,500
Cynthia M.
01/2019
3.0
Great customer service, however, the city did not accept their drawing. Too big, too many details, but did not include what we needed. Had to go back to them for revision, but still were not able to use the drawing. Sandra came for the first meeting, but she was not the one who we worked with for the drawing.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
5.0
$900
Anton F.
11/2018
3.5
Excellent response time..and attention.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Larry S.
10/2018
5.0
Sandra and staff are fabulious to work !!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jamey G.
08/2018
5.0
Great service and communication with reasonable pricing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Danielle F.
08/2018
4.0
Very sweet and professional.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Savas A.
06/2018
5.0
I have no working agreement yet then I can comment
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Mark M.
06/2018
0.5
Called her. She never responded to 18 of my phone calls when she had to fix an issue.
Rating Category
Rating out of 5
quality
2.5
value
3.5
responsiveness
0.5
richard s.
05/2018
4.5
Very helpful.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
elizabeth m.
04/2018
5.0
I eventually hired Sandra May 2017 to draw plans for a loft addition. She was timely, professional and worked to meet my needs. She offered advice beyond the scope of her work that helped me. She was appraocahable and was able to relay information in terms that I, as a layman, understood. I would definitely recommend her!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike P.
02/2018
5.0
Very professional, quality work, and very helpful with finding other construction professionals for other jobs I needed
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
architect
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Sandra Puerta accepts the following forms of payment: CreditCard
Yes, Sandra Puerta offers free project estimates.
No, Sandra Puerta does not offer eco-friendly accreditations.
No, Sandra Puerta does not offer a senior discount.
No, Sandra Puerta does not offer emergency services.