About us
Business highlights
46 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.431 Reviews
Showing 1-25 of 31 reviews
Simone F.
08/2023
heating & air conditioning/hvac
+ -1 moreIt is with great pleasure that I write this review. We have been a customer of Robert R. McGill for many years. Last year they shared with us that our AC is on its last leg. The end of last month FPL had multi power surges which added to the demise of our slow dying AC unit. We reached out to McGill about our issues. They sent out Steven to speak to us about purchasing a new AC Unit. He listened to our concerns and requirements of what we needed and wanted in our new ac unit. He took the time to go over our unit, duck work and explained many other details we were not aware of. He answered all our questions and more. Within in 72hours of ordering our unit it was installed by an amazing crew on one of the hottest days. With temps in the high 90’s the crew was at our home 8am and worked till the job was done. They were very professional. We are very thankful for the great service. We are enjoying our new cool AC. The Fletcher Family
Description of Work: new ac unit installed
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Yes, I recommend this pro
$11,560
Carl S.
07/2023
heating & air conditioning/hvac
+ -1 moreHorrible Company. They don't even know how to fix a new system they installed. Never, ever work with this company
Description of Work: Fix the system THEY installed
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$10,000
michael B.
10/2017
heating & air conditioning/hvac
+ -1 moreRobert R. McGill Air conditioning & Rheem assumed no responsibility in the interior deterioration of the unit they provided and installed. They were only willing to discount us approximately 15% on purchasing a new $7000.00 unit. Why would they think we would Trust them to do the right thing NOW. We are extremely disappointed in a supposed Family run air conditioning business. Robert R. McGill Operations manager wrote in closing "I will add that other Major Manufactures of A/C equipment do not cover damage caused by hostile environment under their warranty's." This means even though my system totally deteriorated from the inside only within only 5 years . When it actually breaks even though I have a ten year warranty it will not be covered by Rheem because it was determined by them it is due to environmental conditions. My neighbors air conditioning unit sit approx. 25 from my unit on the same side of the house and is 3 years older then my unit and has minimal exterior rust only. It is obviously a superior unit to Rheem because it hasn't totally deteriorated due to environmental conditions. I guess the Rheem rep would have been able to evaluate the situation better if he just visited my home. It wasn't worth a trip for him. We are extremely disappointed and will make every attempt to explain our situation to everyone who asks us for an opinion on hiring an A/C contractor and/or the Manufacturer.
Description of Work: New Rheem Air Conditioning system installed 5/1/2012. We paid service agreement for 2 inspections approximately every 6 months at $320.00 annually over past 5 years from the same Senior Service Tech with no mention of the exterior Unit's pan showing any signs of RUST on any of the service reports. 9/20/17 report stated found pan in condenser unit#2 totally rusted out & whole unit leaning over and suggested it needed to be replaced. The operations Manager & service tech for McGill both came out at different times to take pictures and forward them on to the Rheem Manufacturers Regional Sales Rep. Both Mcgill employee's stated they have never seen a unit rust out totally from the inside. The Rheem Rep never visited our home to examine the unit and stated after reviewing pictures that it was caused by environmental conditions, chemicals or unknown enviromental issues. I guess no one at Robert R. McGill or Rheem thought that it could be the lack of protective coating that was not applied at the factory on the inside to prevent a unit from rusting only on the inside and the exterior of the unit is fully intact with barely any signs of rusting. Both Rheem & Robert R. Mcgill fell short on providing proper customer service & assuming any responsibility in the failure of this unit. We paid Robert R. Mcgill $320 per year for 5 years totalling $1600.00 and never received information from their Senior Service Tech that our unit had a problem until the day he said it is totally rust out and needs to be replace. I have all of the service reports. They did give us an approx. 15% discount if we bought another $7000.00 unit. We are extremely disappointed that they did't even approach us on assuming some responsibility to the failure of the unit due to the lack of service. I recommend when you have your units inspected in the future by a service tech to find out what is supposed to be perform during those evaluation & follow them around your home to ensure they are being done.
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$1,600
Janet K.
07/2017
heating & air conditioning/hvac
+ -1 moreTheir service is great. I have been with them for about 20 years now, and would recommend them. We pay about $220 a year, and they come about 4 times. If there is an emergency they will even come on weekends/nights, if you have a contract. There is no charge for the service call. They will also give a small discount on repairs if needed.
Description of Work: They came for my annual maintenance contract.
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Yes, I recommend this pro
$220
Mike P.
06/2017
heating & air conditioning/hvac
+ -1 moreThe job couldn't have gone better! I thoroughly researched A/C companies and got quotes from a handful. Robert McGill was affordable and gave the impression that they were trustworthy. In hindsight, this trust was well placed. They were on time, took care not to destroy my house, did the job right, and took care of the little details. The city home inspector came today and made a comment that he likes Robert McGill jobs because there is never anything wrong. Violations cause more work for them. Talk about an unsolicited endorsement! I would highly recommend this company!
Description of Work: Robert McGill Air Conditioning replaced the 18 year old A/C system in my house.
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Yes, I recommend this pro
Mitchel W.
06/2017
heating & air conditioning/hvac
+ -1 moreNO problems. Technician was very friendly, helpful, efficient and effective.
Description of Work: Quarterly service call, no problems.
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Yes, I recommend this pro
Patricia L.
04/2017
heating & air conditioning/hvac
+ -1 moreHe worked for the caretaker of our house.
Description of Work: We have a contract. They replaced the whole filter.
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Yes, I recommend this pro
Patricia L.
04/2017
heating & air conditioning/hvac
+ -1 moreIt was okay. The workers were nice.
Description of Work: .
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Yes, I recommend this pro
10/2016
heating & air conditioning/hvac
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
KATHLEEN H.
10/2016
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
GREGORY B.
08/2016
heating & air conditioning/hvac
+ -1 moreThe cost seems like about 170 bucks a year and they come twice a year.
Description of Work: For heating and air conditioning, I use Robert McGill Air Conditioning. They do a semi-annual maintenance on our air handler.
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Yes, I recommend this pro
GREGORY B.
08/2016
heating & air conditioning/hvac
+ -1 more.
Description of Work: For heating and air conditioning, I started using Robert McGill Air Conditioning. They came out for maintenance.
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Yes, I recommend this pro
Robin I.
07/2016
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
adam A.
05/2016
heating & air conditioning/hvac
+ -1 more$390 for a 30 minute service call. NO diagnostics were run. Me and the two men from McGill agreed that a humming compressor with no fan turning seems like a blown capacitor. They they removed two screws/cover and we could see the capacitor was damaged. They grabbed the part off their truck and replaced it, turned the breakers on and we had cold air. When ZIMMER AIR came to my home, it was $160 or the repair, and yes, we called them first but they were busy until the next morning, and Lance at ZIMMER warned my fiancé to stay away from the companies with big adverts in the phone book for some reason.… Shame on us for not asking the price up front. McGill charged me $272.00 for a 2-part capacitor that I can buy on Amazon for $30-40 all day long. meanwhile, I played phone tag with Derek, who was going to explain the charges to me. I don't want explanations, I want at least $150 back on the job. Go to google and type "how much to change a air conditioner capacitor?" and the answers were between 140-250, which was what I was expecting. Maybe they have a "Palm Beach Dahlings" charge they apply to the "Got-Rocks" of society? We're not them. So, let the buyer beware, McGill is in it for the money. My next contact will be with the Department of Professional Regulation, always go there and forget the BBB, they are defunct and worthless… PS: As far as promptness and professionalism on the part of the repair men, I give these guys a A. The price that followed is a fat"F".
Description of Work: Installed a new capacitor for the compressor fan motor.
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$390
Deidre F.
02/2016
heating & air conditioning/hvac
+ -1 moreunknown
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Yes, I recommend this pro
Response from Robert R McGill Air Conditioning Inc
steve H.
11/2015
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: The date of service was Sept 24, 2015 and the cost of service is $200/a year.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
sandy A.
12/2014
heating & air conditioning/hvac
+ -1 moreThere was no drama and problem free. Very through and completely efficient.
Description of Work: Maintenance service
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Yes, I recommend this pro
Jimmy S.
11/2014
heating & air conditioning/hvac
+ -1 moreThey are very good and we have been using their service for three years. They know what they are doing and are honest. They saved us a lot of money when installing a new compressor over our previous hvac company. We have been very happy with their services.
Description of Work: We have a maintenance agreement with McGill and they come out twice a year.
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Yes, I recommend this pro
Patricia T.
06/2014
heating & air conditioning/hvac
+ -1 moreWent very well. They came on time, did the job. While they were working they ran a portable air conditioner so the house was never hot. The new unit is up and running and after almost three weeks is just fine. Gave me a fair price and have serviced my previous air conditioner for over 10 years. Highly recommended. Without exception, whenever I needed help and called, they came out the same day.
Description of Work: Installed new Rheem central air conditioner.
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Yes, I recommend this pro
$3,600
Jimmy S.
01/2013
heating & air conditioning/hvac
+ -1 moreOverall, the experience has been very good so far. They were able to fulfill the warranty and the work that he did that day was outstanding. They've always done a good job with the maintenance, too. We've been very happy with their services! They've also been friendly and competent.
Description of Work: We have a heating and air conditioning maintenance agreement with them. Most recently, they checked our system.
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Yes, I recommend this pro
Response from Robert R McGill Air Conditioning Inc
Ann N.
06/2012
heating & air conditioning/hvac
+ -1 moreThey come right over when they say they will and I am very pleased with their service.
Description of Work: I have hired Robert R Mcgill Air Conditioning Inc to do annual maintenance on my air conditioning system.
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Yes, I recommend this pro
$150
Michael L.
04/2012
heating & air conditioning/hvac
+ -1 moreThey were a little expensive. They were punctual and did a clean and neat job. I had some issues with the air conditioner after they put it in but they promptly fixed it.
Description of Work: I hired them to install a new air conditioner.
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Yes, I recommend this pro
Sal G.
03/2011
heating & air conditioning/hvac
+ -1 moreI decided to wait before spending any money on new equipment, I would recommend this company to anyone.
Description of Work: The $125, is for a yearly service contract, the repairman was prompt and very informative, about possible solutions, and prices, he explained all the different possibilities for the repairs needed.
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Yes, I recommend this pro
$125
LOU A.
02/2010
heating & air conditioning/hvac
+ -1 moreWe called Robert McGill since they installed the unit in the house less than one year earlier. Turns out that the problem is in the compressor outside therefore not under warranty. The guy replaces a capacitor, comes in the house, hands me invoice # 04420 for $230. Part itself $142 plus $88 service call fee. I happen to be on my laptop at the time so I put the part number into e-Bay and it comes up between $3 and $6 from many suppliers. If we average the part cost at $5 charging us $142 for the part is a 2900% markup. This is criminal. We were raped by this company.
Description of Work: A/C unit blowing warm air. Technician came over and replaced one very small part.
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JOHN B.
06/2007
heating & air conditioning/hvac
+ -1 moreI have no complaints about McGill Robert R Air Conditioning service. They came when they were supposed to and over all did good and professional work. Their price is right in line with most other air conditioner companies that I have called. I will use them again in the future.
Description of Work: Robert R McGill Air Conditioning did a pre-season annual system check of our air conditioner unit.
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Yes, I recommend this pro
$100
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Contact information
333 S 3rd St, Lake Worth, FL 33462
robertrmcgill.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:30 PMTuesday:
7:30 AM - 5:30 PMWednesday:
7:30 AM - 5:30 PMThursday:
7:30 AM - 5:30 PMFriday:
7:30 AM - 5:30 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Robert R McGill Air Conditioning Inc is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
Robert R McGill Air Conditioning Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Robert R McGill Air Conditioning Inc does not offer free project estimates.
No, Robert R McGill Air Conditioning Inc does not offer eco-friendly accreditations.
No, Robert R McGill Air Conditioning Inc does not offer a senior discount.
Yes, Robert R McGill Air Conditioning Inc offers emergency services.
Yes, Robert R McGill Air Conditioning Inc offers warranties.
Robert R McGill Air Conditioning Inc offers the following services: Air conditioning, heating, ductwork, commercial refrigeration, pool heaters, maintenance agreements.
Contact information
333 S 3rd St, Lake Worth, FL 33462
robertrmcgill.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:30 PMTuesday:
7:30 AM - 5:30 PMWednesday:
7:30 AM - 5:30 PMThursday:
7:30 AM - 5:30 PMFriday:
7:30 AM - 5:30 PMSaturday:
Closed